Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 98

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

September 01, 2022

Dealership Rating
Employee Rating

I got new brakes and from start to finish everything went just great! My car was ready on time and is operating very well. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 02, 2022

Family Hyundai responded

Thank you, Joe. We appreciate your business and our team looks forward to serving you again soon!

August 31, 2022

Dealership Rating
Employee Rating

Service on my car was awesome and done once on the shop in timely manner. However the lead time to get an appointment is ridiculous. Somehow needs to change More

by VICTEVEAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 31, 2022

Dealership Rating
Employee Rating

The service department was friendly and handled my recall with professionalism and ease . All of my questions were answered and the job was done in a timely matter . More

by brightmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Family Hyundai responded

Thank you for your very kind review. Colin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 31, 2022

Dealership Rating
Employee Rating

Very friendly staff great customer service dropped off my car they Drove me home car was ready the next day thanks again More

by GRAZYNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2022

Dealership Rating
Employee Rating

It is always filled with courteous people,the waiting time was short it is always clean love the employees.they are all so friendly,feels like I am seeing a friend instead of just going t a business More

by Janice,A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin is the best,he always greats me, with a smile and always am glad when he waits on me.he is tops in my book

Aug 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2022

Dealership Rating
Employee Rating

Family has always given me the best customer service and reasonable quotes for things that are found that may not be totally in order. I usually get in and out when I have a basic service need. They keep yo More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 30, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2022

Dealership Rating
Employee Rating

Great service, I was in and out and they took care of everything that needed to be done and ordered a part I need. Very easy! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2022

Dealership Rating
Employee Rating

Great Customer Service and follow thru. I recommend anyone visit if they're tired of being treated like a number! No BS😉 More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 28, 2022

Family Hyundai responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

Aug 31, 2022

Kelly responded

It was absolutely my pleasure. I haven't had this type of consistent customer service in "Decades"! Bravo

August 26, 2022

Dealership Rating
Employee Rating

Very personable and knowledgeable team all around from sales to service. They treat you like Family!! More

by C4DUNBAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi, Michael Kratschmer, Mike Majors , Larry Edwards, Joe Panici, Tom Salin

Aug 28, 2022

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 25, 2022

Dealership Rating
Employee Rating

Very nice people to do business with. Will come back again to this dealership soon. More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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