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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 18

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

January 27, 2025

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Employee Rating

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace, Joseph Castera, Diana Latella

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Jan 27, 2025

Dana Ford Lincoln responded

Thank you for your feedback on your recent visit to Dana Ford. We apologize for the long wait time and appreciate your patience; we'll work on improving our efficiency to better serve you in the future!

January 24, 2025

Dealership Rating
Employee Rating

Great service very helpful and it was a speedy process. The service tech was great. More

by john_tranchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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Jan 24, 2025

Dana Ford Lincoln responded

Hi John, we're glad to hear the service was helpful and speedy, and that the tech took great care of you at Dana Ford. We look forward to serving you again! Have a great ride!

January 20, 2025

Dealership Rating
Employee Rating

Colin did a great job all around! Actually everyone I came in contact with was very professional. All around great job More

by rfioresrrcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , Loaner dept did a great job

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Jan 20, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that Colin and the team provided professional service. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

January 19, 2025

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Employee Rating

Great service, great atmosphere,honest,quick,clean,friendly would recommend it to anyone I know More

by nhw1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Dana Ford Lincoln responded

We're happy to hear you had a great experience and appreciate your recommendation. We look forward to serving you again at Dana Ford! Safe tarvels!

January 19, 2025

Dealership Rating
Employee Rating

The overall experience at the dealership was excellent . My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

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Jan 23, 2025

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was excellent and well-coordinated! Thank you for sharing this feedback, and Safe travels in your Lincoln!

January 19, 2025

Dealership Rating
Employee Rating

Very good communication and follow regarding vehicle status. Prompt completion time for all service scperformed More

by ltaf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're glad to hear that our team at Dana Ford provided excellent communication and prompt service. We appreciate your support and look forward to serving you again in the future! Safe travels!

January 13, 2025

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, John Daly, Hazem Radwan, Keith Curran, Diane Creazzo, Lori Allotta, Irma Jace

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Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 11, 2025

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Employee Rating

Everyone at the dealership is very friendly, helpful and courteous. I would not hesitate to recommend. More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, we're delighted to hear that you had such a positive experience with our team at Dana Ford. Thank you for recommending us!

January 11, 2025

Dealership Rating
Employee Rating

Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, thank you for the glowing recommendation! We're delighted to hear that our team at Dana Ford provided such a positive experience. We appreciate your support and look forward to seeing you again!

January 10, 2025

Dealership Rating
Employee Rating

Sergio is very professional and honest. This is my 6th vehicle purchase from Dana over the past 12 years. More

by Grunge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Thomas Nico, Sergio Batista

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Jan 11, 2025

Dana Ford Lincoln responded

Hi Grunge! We're delighted to hear that Sergio's professionalism and honesty have made you a loyal customer at Dana Ford! Thank you for choosing us time and again over the years.

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