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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 21

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

November 21, 2024

Dealership Rating
Employee Rating

Car was at the dealership for a month, job was not finished. Waiting for a call back for a month. More

by hi2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Lori Allotta

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Nov 25, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 21, 2024

Dealership Rating
Employee Rating

Their service was very good on the day I went to take my car for service More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Lori Allotta

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Nov 22, 2024

Dana Ford Lincoln responded

Thank you for your kind review! We look forward to seeing you next time at Dana Ford!

November 21, 2024

Dealership Rating
Employee Rating

Is a great service very friendly staff. I definitely will recommend to friends and families More

by robertfriendsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Pietro Masullo

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Nov 22, 2024

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

November 13, 2024

Dealership Rating
Employee Rating

The Dealership Dana Ford Lincoln has always provided Great Services and has always Accommodated my Service Issues for my Ford Vehicle. More

by yankeeny46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

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Nov 13, 2024

Dana Ford Lincoln responded

We're delighted to hear that Dana Ford has consistently met your service needs and provided great experiences. Thank you for trusting us with your vehicle!

November 09, 2024

Dealership Rating
Employee Rating

This is my third vehicle from Dana ford. Collin & the staff are always quick ty o help. Whether it's a question or a repair, they are quick to Help. More

by silverwings4111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , Douglas Hansen

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Nov 11, 2024

Dana Ford Lincoln responded

Thank you for your continued trust in Dana Ford! We're delighted to hear that Collin and the team have consistently provided quick assistance with both questions and repairs. We look forward to serving you again in the future!

November 09, 2024

Dealership Rating
Employee Rating

Easy fast quick, all around great experience as a customer. Thank you for the car wash as well More

by andrewb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Dana Ford Lincoln responded

Thank you for visiting Dana Ford, Andrew! We hope to see you again next time!

November 07, 2024

Dealership Rating
Employee Rating

Excellent service and excellent everything Staff is wonderful and very helpful towards my new car More

by bigbadrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , Excellent people

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Nov 07, 2024

Dana Ford Lincoln responded

We're glad to hear the team made the visit special! Thank you for coming to Dana Ford!

November 03, 2024

Dealership Rating
Employee Rating

It's a great place. Customer Service is great. I like Dana. I will be back again. More

by Dougolsen179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Dana Ford Lincoln responded

Hi Dougolsen!Thank you for leaving us this five-star review and the kind words about our service team at Dana Ford! We'll see you next time!

October 29, 2024

Dealership Rating
Employee Rating

Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Ralph Sibbio, Ryan Peters, Keith Curran, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

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Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 29, 2024

Dealership Rating
Employee Rating

All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella

Report | Print
Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

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