Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 28

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

May 03, 2024

Dealership Rating
Employee Rating

Awesome service great all around customer service definitely would recommend very knowledgeable and professional people in the service department More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with our service department at Dana Ford. We appreciate your recommendation and see you next time! Safe travels!

April 28, 2024

Dealership Rating
Employee Rating

Collin was helpful, patient & knowledgeable about some matters He answered all my questions I’ve been a Ford customer over 18 years More

by cavacathy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Dana Ford Lincoln responded

Hi Cathy, we're glad to know that Collin was able to assist you effectively at Dana Ford. We appreciate your support and see you again! Safe travels!

April 27, 2024

Dealership Rating
Employee Rating

Good service. nice atmosphere. I'm updated when my vehicle is being serviced. I like the coffee machine More

by NIKKIkiss34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Dana Ford Lincoln responded

Thank you for reviewing your recent visit here at Dana Ford! We appreciate your kind comments and look forward to serving you again in the future!

April 26, 2024

Dealership Rating
Employee Rating

I have had nothing but great experiences working with Collin and Dana Ford. Always great attention to my needs, such as getting out fast to go to work. Collin is very professional and friendly. I love Da More

by SESSYNINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

Apr 29, 2024

Dana Ford Lincoln responded

We're so glad to know that Collin and the rest of our team at Dana Ford have been able to meet your needs! We appreciate you taking the time out of your day to share this with us. Safe travels!

April 20, 2024

Dealership Rating
Employee Rating

Dana got my car back to me quickly. My car was repaired and running fine More

by NIKKIkiss34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your vehicle! We hope we can be of service to you again in the future!

April 19, 2024

Dealership Rating
Employee Rating

Doug Hanson sales manger and the Dana crew are great Mary the saleswomen was wonderful More

by Bigog9712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Mary Graffeo, Douglas Hansen, Steve Riccardone

Apr 19, 2024

Dana Ford Lincoln responded

Thank you! We're glad you had a five-star visit! - Dana Ford

April 18, 2024

Dealership Rating
Employee Rating

THE WORST CUSTOMER SERVICE MY FAMILY HAS EVER RECEIVER! !! Our vehicle has been in the shop for 40 days!!!! It’s not even finished! When we call there is always an excuse. We maxed out on our rental and we’ More

by Danamazzaro314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 24, 2024

Dana Ford Lincoln responded

Dana, I'm sorry to hear about your experience. We never want any of our customers to feel ignored or inconvenienced in this way. Please reach out directly so we can work on a resolution together - it's important to us that you feel heard and valued as a loyal customer. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

April 13, 2024

Dealership Rating
Employee Rating

The best deals on the market today and they are pretty good with customers and they are extremely good More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , John Lomando

Apr 15, 2024

Dana Ford Lincoln responded

We appreciate your positive feedback! Our team at Dana Ford strives to provide the best deals and customer service. Thanks for choosing us, we're here if you need anything in the future!

Apr 15, 2024

Romualdocruz responded

Everyone at Dana ford is very nice

April 05, 2024

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they take care of you and have great service More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, Frank Sinatra, Irma Jace , John Lomando, Steve Riccardone

Apr 06, 2024

Dana Ford Lincoln responded

Hi Romualdo! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us at Dana Ford. Providing excellent service and taking care of our customers is always our top priority. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future!

March 28, 2024

Dealership Rating
Employee Rating

All good did what they said they would do on time On time and with a great greeting More

by lsisto39
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

Mar 29, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Dana Ford Team

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