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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 27

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

May 31, 2024

Dealership Rating
Employee Rating

Service was quick and excellent. everyone I spoke to was friendly and helpful. I would definitely recommend this dealership More

by leftylou45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2024

Dana Ford Lincoln responded

We're delighted to hear you had a quick and excellent service experience at Dana Ford! Thank you for recommending us!

May 23, 2024

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Employee Rating

Great people every step Of the way. A very good experience throughout, from sales to service! More

by Afranzese
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Irma Jace, ahmed khodir

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May 24, 2024

Dana Ford Lincoln responded

Thank you for your review! We look forward to seeing you next time! -Dana Ford

May 18, 2024

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Employee Rating

Very professional and they issued a new loaner that was ready to go , I will recommend Dana to all my friends More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , John Lomando

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May 20, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! Your recommendation means the world to our team. Safe travels in your new loaner vehicle!

May 15, 2024

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Employee Rating

Very good service, I think it is better than most dealers I have usually been to. More

by NIKKIkiss34
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 16, 2024

Dana Ford Lincoln responded

Thank you for coming to Dana Ford! We'll see you next time.

May 14, 2024

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Employee Rating

Service nightmare; I took my F-150 for an oil change ridiculous charge. They gave my truck back to me with new scratches, 20lbs of air in each tire and short 2 quarts of oil. WOW WTH. If that wasn't More

by bearheart64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 15, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm concerned to hear about these claims and would like the opportunity to discuss them with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

May 12, 2024

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Employee Rating

Friendly and professional customer service convenient times took the time to explain and even washed the car More

by acc510
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team at Dana Ford! It's important for us that everything is explained clearly and your car leaves cleaner than when it arrived. Thanks for the feedback!

May 12, 2024

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Employee Rating

They are extremely good at making sure that they do their job and provide good service to the customers More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , John Lomando

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May 13, 2024

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team at Dana Ford. Providing excellent service is always our goal, and we appreciate your feedback!

May 07, 2024

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Employee Rating

Outstanding customer service and customer service representative. Made fetting service at dana a pleasure. Would go bavk More

by Chrism21538
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 08, 2024

Dana Ford Lincoln responded

We're delighted to know you had an outstanding experience with our team at Dana Ford! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

May 07, 2024

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Employee Rating

Very nice and fixed the camera problem. Do everything good and make the car very clean. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , John Lomando

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May 07, 2024

Dana Ford Lincoln responded

Thanks so much, Mei. We look forward to your next visit to Dana Ford!

May 04, 2024

Dealership Rating
Employee Rating

Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More

by dee45662000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , John Lomando

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May 06, 2024

Dana Ford Lincoln responded

We're so glad to know you had a fantastic experience with our Service Department at Dana Ford! We aim to be friendly and helpful for all of your needs. Thanks for the review!

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