Cooper Houchin | Page 2

Cooper was great. The waiting area was hot, small, limited to little to no Wi-Fi and crowded. The waiting area was hot, small, limited to little to no Wi-Fi and crowded. More

by Tristy Verified Customer Verified Customer

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Cooper was great! Entire facility and parking under construction - obviously not ideal for dealer however, conditions are deplorable nonetheless. Will not be going ba Entire facility and parking under construction - obviously not ideal for dealer however, conditions are deplorable nonetheless. Will not be going back until construction is finished! Some how, amazingly, a utility knife was run over and half the blade was left in my tire. I did make it to work just fine but 4 hours later I walked out to discover the flat. Took the wheel off the next morning and found the remaining utility knife blade still in the tire. More

by BRYANRAY Verified Customer Verified Customer

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They got me right in and done quick during my lunch break.. the staff was very friendly break.. the staff was very friendly More

by a1ham Verified Customer Verified Customer

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I recieved a new CD CARD in the mail which the dealer installed. I have had nothing but trouble since. First my GPS did not work which meant another trip to the service dept. Now my 'AV' is off and the installed. I have had nothing but trouble since. First my GPS did not work which meant another trip to the service dept. Now my 'AV' is off and the user manual is no help. Looks like another trip top service dept. Do me a favor and don't send me any more upgrades to my system. The dealership is fine, but headquarters sucks. More

by WTBT1954 Verified Customer Verified Customer

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Very poor service. They lost my key and now they have lost my intake tube and denied they even knew it was missing before I sent it to Regional Hyundai. I can’t get aho They lost my key and now they have lost my intake tube and denied they even knew it was missing before I sent it to Regional Hyundai. I can’t get ahold of the service manager to ask for financial aid and now I have to pay for parts and labor on something that is not even part of the original part that was needing fixed. Regional Hyundai has done a better job on getting my car ready and all that is needed is the part that Tulsa Hyundai has “ lost” . If I could be compensated somehow for the $150 or so for labor that would be great! Hyundai customer care team has compensated me for the $115 for the part. This dealership needs to be reviewed before others are screwed over as well. More

by K1974ari Verified Customer Verified Customer

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Cooper was professional and friendly. The place was a dump! I waited in a hot shack with day old donuts. Getting off and on the lot was a complete obstacle course. Terrible. It's been thi The place was a dump! I waited in a hot shack with day old donuts. Getting off and on the lot was a complete obstacle course. Terrible. It's been this way over a year. More

by JABEAN Verified Customer Verified Customer

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Good service Just still a struggle with construction Glad the car wash is finally working the car wash is finally working More

by Rkjhass@yahoo.com Verified Customer Verified Customer

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Cooper was very helpful and professional, courteous and mindful of my concerns Very very very mindful of my concerns Very very very More

by DriverT Verified Customer Verified Customer

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under the circumstances of the construction of the building getting a face lift staff gave great service ❤️ building getting a face lift staff gave great service ❤️ More

by Markia.mcdade Verified Customer Verified Customer

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The service was good and accurate. They explained the needed maintenance, answering my questions. The construction is disrupting the process, but they are doing the best they can. Fall They explained the needed maintenance, answering my questions. The construction is disrupting the process, but they are doing the best they can. Fall of 2023 should return the operation to normal. More

by chadmander Verified Customer Verified Customer

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