Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 65

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
662 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 2 mos

4.8

662 Reviews

Write a Review

662 Reviews of Cory McConville

November 30, 2021

Dealership Rating
Employee Rating

They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department. More

by TOMHERBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Jim Strunk

Nov 30, 2021

BMW of Westlake responded

Thanks for the amazing review about the service team!

November 27, 2021

Dealership Rating
Employee Rating

Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. More

by egyptia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 27, 2021

BMW of Westlake responded

Thanks for the awesome review about the BMW service team!

November 19, 2021

Dealership Rating
Employee Rating

Did an excellent job servicing my car, they work it so quickly . Good costumer service More

by TASIRONLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

BMW of Westlake responded

Thanks for the awesome feedback!

November 18, 2021

Dealership Rating
Employee Rating

They are always timely, proactive, and stellar in their communications and while I don't ever enjoy going for service, they really do make it as painless as possible. Little warning though: I almost ding More

by AUDRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

BMW of Westlake responded

Hello, thanks for the positive feedback! We have been having issues with the new coffee machine, hopefully we resolve them before your next visit!

Nov 18, 2021

AUDRAD responded

I would give you SIX stars then - thanks for listening!

November 16, 2021

Dealership Rating
Employee Rating

Excellent dealership and wonderful staff, never had a problem with service. Always courteous and professional and on time. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 16, 2021

BMW of Westlake responded

Thank you for taking the time to write this amazing review! We appreciate your loyalty!

November 11, 2021

Dealership Rating
Employee Rating

Very friendly and even detailed the car for us -awesome job-and took us to the airport More

by KRUEGERPIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 11, 2021

BMW of Westlake responded

Thanks for the great feedback about the team!

November 02, 2021

Dealership Rating
Employee Rating

Everyone at the dealership is great! I had an issue with Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. More

by scribe_skies0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 02, 2021

BMW of Westlake responded

Thank you for the overall positive feedback! Let us know if we can address any concerns you still may have.

October 29, 2021

Dealership Rating
Employee Rating

Fabulous experience. Cory and Nate were wonderful. They finished ahead of their promise and were very accommodating. More

by ginanicolapq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Nate Lieb

Oct 29, 2021

BMW of Westlake responded

Thanks for the awesome review about Cory and Nate!

October 28, 2021

Dealership Rating
Employee Rating

Easy access, scheduling, and quick service. Service center had coffee and wifi for convenience and working. More

by gene.oberst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

BMW of Westlake responded

Thanks for the awesome review!

October 20, 2021

Dealership Rating
Employee Rating

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 20, 2021

BMW of Westlake responded

Thanks for the positive feedback about the service team!

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