Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 65

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
653 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

8 yrs, 1 mo

4.8

653 Reviews

Write a Review

653 Reviews of Cory McConville

October 20, 2021

Dealership Rating
Employee Rating

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 20, 2021

BMW of Westlake responded

Thanks for the positive feedback about the service team!

October 15, 2021

Dealership Rating
Employee Rating

Good service. I don’t want to write 15 words. still needed to write more More

by ASNEMETH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

BMW of Westlake responded

Thanks for the positive review!

October 15, 2021

Dealership Rating
Employee Rating

Excellent service Always fun to visit the dealership. Professional staff and easy access for great service More

by MERIKEANE
Recommend Dealer
Yes
Oct 15, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience!

October 15, 2021

Dealership Rating
Employee Rating

Great service with quick turn-around time. Car was washed when it was done! Waiting room was perfect to do work while I waited. More

by dkbain4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

BMW of Westlake responded

Thanks for the amazing review about your experience at BMW of Westlake!

October 13, 2021

Dealership Rating
Employee Rating

Not enough people to work. Have to wait on answers when you use a warranty seems like they don't like that. More

by missbosslady59
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 13, 2021

BMW of Westlake responded

Hello, we're sorry your visit didn't meet expectations. Like every industry, we are having to deal with delays and staff shortages from distributors and internally. We hope you'll give us another chance in the future. Please contact the service manager, Carl, at 440-887-0000 with any further comments or concerns. Thanks.

October 12, 2021

Dealership Rating
Employee Rating

A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job More

by rriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

BMW of Westlake responded

Thanks for the fantastic review about Cory and BMW of Westlake!

October 05, 2021

Dealership Rating
Employee Rating

his cars are fantastic and his cervino is fast good service and the workers are attentive. More

by Victorcerritos12133
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 05, 2021

BMW of Westlake responded

Thank you for the positive review about your experience!

September 23, 2021

Dealership Rating
Employee Rating

Cory was awesome! Cory was Awesome! Cory was awesome. Cory was awesome - again, awesome really! More

by BSNOW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

BMW of Westlake responded

Thanks for great review about Cory!

September 22, 2021

Dealership Rating
Employee Rating

When I showed up, they were ready for me. The service was great, and they were done 5 minutes early. More

by BRIAN@BBWRECK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Sep 22, 2021

BMW of Westlake responded

Thank you for this awesome review!

September 22, 2021

Dealership Rating
Employee Rating

This is the 5th BMW we have purchased from BMW Westlake. We have worked with Jerry Mancini and he, and the entire staff, has made is a great experience. From sales to service they are first rate! Rich More

by jet203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Brittaney Quick , Jim Strunk, Fred Palmer

Sep 22, 2021

BMW of Westlake responded

Rich, we appreciate your loyalty again and thank you for this positive feedback!

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65

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