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Cory McConville

Overview Reviews (653) Inventory (197)

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Cory McConville

Cory McConville | Page 66

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8

653 Reviews

Overview Reviews (653) Inventory (197)

Dealership Experience

4 yrs, 9 mos

Industry Experience

8 yrs, 1 mo

4.8

653 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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653 Reviews of Cory McConville

September 21, 2021

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Employee Rating

This dealership was timely and friendly and the work seems to be done well. They recommend against front to back tire rotation for awd vehicles which concerns me seems to be done well. They recommend against front to back tire rotation for awd vehicles which concerns me More

by knweller

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2021 -

BMW of Westlake responded

Thank you for this positive review. BMW doesn't mandate you don't rotate, just recommends against rotation for reasons such as; most BMWs have staggered wheels and those can not be rotated, BMW tires do not need to be rotated because of the 50/50 weight distribution, and as a brand, BMW vehicles see no long term benefits in tire rotation. As long as pressure, alignment and balancing are accurate there isn't a need to rotate.

September 20, 2021

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My last visit was just like the previous, I am always treated kindly and the repairs or services are completed in a timely manner. treated kindly and the repairs or services are completed in a timely manner. More

by vlinna

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 20, 2021 -

BMW of Westlake responded

Thanks for sharing this positive experience!

September 15, 2021

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Employee Rating

I had a great experience with Corey. He was courteous and professional. Kept me up to date on when my car would be ready. When I picked up my car and it had been washed and the floor mats were cleaned and w professional. Kept me up to date on when my car would be ready. When I picked up my car and it had been washed and the floor mats were cleaned and washed too. More

by ReneeSeybert

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kelly Cavanagh

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Sep 15, 2021 -

BMW of Westlake responded

Thanks for the awesome review about Cory and BMW of Westlake!

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