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Cosmo Laurino

Overview Reviews (422) Inventory (327)

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Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6

422 Reviews

Overview Reviews (422) Inventory (327)

4.6

422 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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422 Reviews of Cosmo Laurino

September 02, 2026

Dealership Rating

Employee Rating

Some of my emails do not receive a timely response. I wish the communication was better. Some of my emails do not receive a timely response. I wish the communication was better. Some of my emails do not receive a timely response. More

by LGRAY529

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Sep 03, 2026 -

Rallye BMW responded

Thank you for your feedback. We apologize for the communication delays and we'll work on improving our response time. Please reach out to us directly at your convenience so that I can ensure your needs are met.

September 02, 2026

Dealership Rating

Employee Rating

The service and parts department are the best in NY and I only recommend buying and servicing at Rallye BMW to everyone I know. only recommend buying and servicing at Rallye BMW to everyone I know. More

by markl311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta, Brandon Tibbals, Anthony Persaud, Mark Langston, Tracey Bolden, Brandon Deady, Anthony Shields, Kevin Guo

Sep 02, 2026 -

Rallye BMW responded

Thank you for your recommendation, Mark! We appreciate your support of our Sales & Service Teams and we hope to see you back at Rallye BMW next time! Safe travels.

August 29, 2026

Dealership Rating

Employee Rating

Been at this dealer for 40 years. Always satisfied. Cosmo was great. Always extremely helpful Would always recommend Always satisfied. Cosmo was great. Always extremely helpful Would always recommend More

by INGROWN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2026 -

Rallye BMW responded

Thank you for your kind words and for choosing Rallye BMW for the past 40 years! We're so glad Cosmo was a big help. We look forward to seeing you again and we really appreciate your recommendation. Safe travels!

August 24, 2026

Dealership Rating

Employee Rating

Seamless and pleasurable My experience was very pleasurable and expeditious from the initial analysis to picking up the car pleasurable and expeditious from the initial analysis to picking up the car More

by PFSPACEK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Aug 25, 2026 -

Rallye BMW responded

We are honored to hear about your outstanding experience at Rallye BMW! Thank you for your business and your five-star review!

August 22, 2026

Dealership Rating

Employee Rating

Cosmo is excellent. Very helpful. Keeps me informed. I always ask for him to be my adviser for both my and my wife's vehicle. Very helpful. Keeps me informed. I always ask for him to be my adviser for both my and my wife's vehicle. More

by JgPtheCOMMISH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Aug 25, 2026 -

Rallye BMW responded

We love hearing that our team member takes such great care of you and your wife! Thank you for choosing Rallye BMW and for sharing your support. We’ll pass along your kind words to Cosmo!

August 15, 2026

Dealership Rating

Employee Rating

I love this dealership so much I hope my car breaks down just so I can go back. just so I can go back. More

by markl311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady, Anthony Shields, Kevin Guo , Frank Trotta

Aug 17, 2026 -

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 08, 2026

Dealership Rating

Employee Rating

Polite knowledgeable and efficient Helpful informative and responsive to all my questions and concerns Thank you and responsive to all my questions and concerns Thank you More

by HEIDIBANWER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Aug 10, 2026 -

Rallye BMW responded

Thank you for the kind feedback! We are thrilled to hear you've had a helpful and informative experience with our team. We hope to see you again at Rallye BMW, Heidi!

August 06, 2026

Dealership Rating

Employee Rating

Professional, courteous and to the point My Service Rep. made sure to look out for my best interest. made sure to look out for my best interest. More

by Satisfied Customer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Aug 07, 2026 -

Rallye BMW responded

Thanks so much for the review. We look forward to your next visit to Rallye BMW!

August 02, 2026

Dealership Rating

Employee Rating

Very courteous and respectful He was welcoming and made the process run smoothly I would recommend him the process run smoothly I would recommend him More

by bbassuk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cosmo Laurino

Aug 04, 2026 -

Rallye BMW responded

Thank you for sharing your five-star review of our team! We strive to provide courteous and helpful service, and it is wonderful to hear we succeeded. Please come see us again at Rallye BMW!

July 28, 2026

Dealership Rating

Employee Rating

Completed the job as expected, timing and cost. Car was also returned clean and polished. Car was also returned clean and polished. More

by RGOLINOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2026 -

Rallye BMW responded

It sounds like your visit was a success! Thanks for choosing us! - The Rallye BMW Team

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