Cosmo Laurino

Great service and responses a pleasure to be a customer for a long time. This is my fourth BMW in the past 10 years and 10th in my lifetime for a long time. This is my fourth BMW in the past 10 years and 10th in my lifetime More

by RANDIMARCUS18 Verified Customer Verified Customer

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Cosmo was amazing , after trying with other different people and leaving the car many times, going back and forth, ginally it was fix, very dissatisfied after being loyal to BMW for so manybyears people and leaving the car many times, going back and forth, ginally it was fix, very dissatisfied after being loyal to BMW for so manybyears More

by moroten24 Verified Customer Verified Customer

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This dealership is by far one of the best in our city! We bought one car from them two years ago, and when my parents were searching for their vehicle now, there was not a moment’s hesitation in saying “W We bought one car from them two years ago, and when my parents were searching for their vehicle now, there was not a moment’s hesitation in saying “We worked with Joe and had the most awesome experience, let me call him up and see if he’s there to help you”…what followed was one simple Phone call to the dealership, he called us back within minutes, set up a same day appointment and was so patient and polite with my parents. They decided to purchase their X3 from him. For my parents, this will be their first Luxury Car after working so hard all their lives! Thank you Joe for making it a memorable and such a pleasant experience. I would also like to give a special shout out to Svada who was so supportive in teaching the details about the car to my Dad after the purchase. Bobby, you made signing papers fun! Thank you for your honesty and staying late to get the process completed yesterday. Lastly, thank you James for understanding the situation, keeping the client’s perspective first and truly working as a manager who cares about his clients. Yours and Hassan’s speediness to get the car from a different lot, getting it detailed and ready for them, highly appreciated!!! Rallye BMW is an excellent place because from the time you walk in and are greeted by the receptionist till the time you leave, you never feel pressured to buy or are not followed by salesman, all you see the quiet luxury-guided assistance when you need it, and a friendly face. More

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Although the fix was difficult cosmo never stopped trying to help. It was frustrating and the navigation system issues never resolved Rally never gave up to help. It was frustrating and the navigation system issues never resolved Rally never gave up More

by LCAPUTO4 Verified Customer Verified Customer

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Cosmo is a veteran when it comes to cars you could definitely tell by speaking with him. He’s very knowledgeable and thorough definitely tell by speaking with him. He’s very knowledgeable and thorough More

by APLAURINO Verified Customer Verified Customer

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Essentially Rallye has become too busy to provide a superior customer experience Way too busy superior customer experience Way too busy More

by hlmendelson Verified Customer Verified Customer

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Cosmo is a scammy service advisor who will attempt to upcharge you in any way. If you do go here, make sure to not work with Cosmo upcharge you in any way. If you do go here, make sure to not work with Cosmo More

by ssheikh210 Verified Customer Verified Customer

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I have been dealing with Cosmo, and Rallye BMW for few years now and have found them to be very reliable and professional. They address my concerns fully and in a timely fashion. years now and have found them to be very reliable and professional. They address my concerns fully and in a timely fashion. More

by MORPHEOUS44 Verified Customer Verified Customer

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Excellent Prompt service, expectation management was good. Staff helpful. No problems. Great waiting area and facilities good. Staff helpful. No problems. Great waiting area and facilities More

by AEIIIQM Verified Customer Verified Customer

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Poor experience felt as if they were doing me a favor by bringing my car to their dealership bringing my car to their dealership More

by danzalon Verified Customer Verified Customer

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