Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
436 Reviews
4.5

436 Reviews

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436 Reviews of Cosmo Laurino

October 17, 2026

Dealership Rating
Employee Rating

Excellent in-person customer service Done ? ? No further comments No further comments No further comments More

by Lovie
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Oct 19, 2026

Rallye BMW responded

Lovie, we appreciate your excellent feedback for our team! Thank you for choosing Rallye BMW and for sharing your experience. We wish you safe travels!

October 17, 2026

Dealership Rating
Employee Rating

Excellent in-person customer service Done ? ? No further comments No further comments No further comments More

by Lovie
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Oct 19, 2026

Rallye BMW responded

Lovie, we're glad you had an excellent in-person experience with our team. Thank you for choosing Rallye BMW! Safe travels!

October 12, 2026

Dealership Rating
Employee Rating

I had my yearly service with NYS inspection,cost 2500. They charged me for inspection but to not do it More

by aijkhill
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

October 07, 2026

Dealership Rating
Employee Rating

Pushy on service, tried to get me for tires when they were still good, told me I need spark plugs, cabin filter, etc. this is not a good look for a high end car dealer More

by bob92463
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

September 23, 2026

Dealership Rating
Employee Rating

Service is good with attention to customer care Service was good with attention to customer needs More

by magaliedelia
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Sep 24, 2026

Rallye BMW responded

It was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

September 17, 2026

Dealership Rating
Employee Rating

Our experience with Rallye BMW has been extremely disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecti More

by AMIHOFFMAN
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

Sep 21, 2026

Rallye BMW responded

I'm truly sorry to hear about the issues you've been experiencing with your new leased vehicle and the inconvenience it has caused. We certainly expect more for our guests, especially when it comes to handling known issues like this. It's unfortunate that we've let you down in finding a permanent solution, and I understand how frustrating this must be. I would like to speak with you directly about your concerns and continue our efforts toward resolving them for good. Please reach out to me when you can, so we can discuss your needs further. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 14, 2026

Dealership Rating
Employee Rating

They work hard to achieve great customer satisfaction and respond promptly to questions and concerns. More

by JBZLAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Sep 14, 2026

Rallye BMW responded

Thank you for your kind words! We’re happy to hear you’re satisfied with our team. Please reach out to us at Rallye BMW if there’s anything else we can do for you.

September 13, 2026

Dealership Rating
Employee Rating

Rallye BMW is focused on meeting the needs of my car and consistently treating me as more than a customer. When I arrive I feel I am amongst friends! I am proud the be a loyal customer since 2004!!!!!!! More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Michael Corssen, Danielle Dewling , Carol Muniz is my absolutely, positively, wonderful service advisor. She stayed in touch with me throughout the entire time my air conditioning problem was being addressed!!!!! As soon as I pulled my car into the service bay, I was greeted by Tom and im

Sep 14, 2026

Rallye BMW responded

Thank you to you and your car for being such loyal customers, Zayde! All of us at Rallye BMW will continue to go the extra mile to impress and thrill you!

September 13, 2026

Dealership Rating
Employee Rating

They make me feel important. Everyone is so nice and kind. They are very professional. More

by Lovie
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Sep 14, 2026

Rallye BMW responded

Lovie, we appreciate the fantastic review of Rallye BMW!

September 13, 2026

Dealership Rating
Employee Rating

They make me feel important. Everyone is so nice and kind. They are very professional. More

by Lovie
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Sep 14, 2026

Rallye BMW responded

This review is music to our ears! Thank you for choosing Rallye BMW.

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