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Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
418 Reviews
4.6

418 Reviews

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418 Reviews of Cosmo Laurino

August 22, 2026

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Employee Rating

Cosmo is excellent. Very helpful. Keeps me informed. I always ask for him to be my adviser for both my and my wife's vehicle. More

by JgPtheCOMMISH
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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August 15, 2026

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I love this dealership so much I hope my car breaks down just so I can go back. More

by markl311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady, Anthony Shields, Kevin Guo , Frank Trotta

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Aug 17, 2026

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 08, 2026

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Employee Rating

Polite knowledgeable and efficient Helpful informative and responsive to all my questions and concerns Thank you More

by HEIDIBANWER
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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Aug 10, 2026

Rallye BMW responded

Thank you for the kind feedback! We are thrilled to hear you've had a helpful and informative experience with our team. We hope to see you again at Rallye BMW, Heidi!

August 06, 2026

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Employee Rating

Professional, courteous and to the point My Service Rep. made sure to look out for my best interest. More

by Satisfied Customer
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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Aug 07, 2026

Rallye BMW responded

Thanks so much for the review. We look forward to your next visit to Rallye BMW!

August 02, 2026

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Very courteous and respectful He was welcoming and made the process run smoothly I would recommend him More

by bbassuk
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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Aug 04, 2026

Rallye BMW responded

Thank you for sharing your five-star review of our team! We strive to provide courteous and helpful service, and it is wonderful to hear we succeeded. Please come see us again at Rallye BMW!

July 28, 2026

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Employee Rating

Completed the job as expected, timing and cost. Car was also returned clean and polished. More

by RGOLINOW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2026

Rallye BMW responded

It sounds like your visit was a success! Thanks for choosing us! - The Rallye BMW Team

July 24, 2026

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Great! They make it very easy. Service the car quickly and keep you posted every step of the way More

by MBERGER12
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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Jul 27, 2026

Rallye BMW responded

Thanks so much for the great review of Rallye BMW!

July 23, 2026

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They are courteous and efficient with the care that a customer looks forward to receiving upon entering the dealership! More

by kliblaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Rallye BMW responded

We’re grateful to have your business and your kind feedback! Thank you from all of us at Rallye BMW!

July 22, 2026

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Great service and responses a pleasure to be a customer for a long time. This is my fourth BMW in the past 10 years and 10th in my lifetime More

by RANDIMARCUS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francis

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Jul 23, 2026

Rallye BMW responded

Thank you for your loyalty and fantastic feedback! We're thrilled to hear you're pleased with our service. Here's to many more years and BMWs! - The Rallye BMW Team

July 22, 2026

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Employee Rating

Cosmo was amazing , after trying with other different people and leaving the car many times, going back and forth, ginally it was fix, very dissatisfied after being loyal to BMW for so manybyears More

by moroten24
Recommend Dealer
Yes
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Jul 23, 2026

Rallye BMW responded

I'm glad to hear Cosmo was able to help, but I'm sorry for the inconvenience you experienced before that. We appreciate your loyalty and it's disappointing to know we didn't meet your expectations sooner. Let's connect so we can ensure any remaining concerns are fully addressed. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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