Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
384 Reviews
4.5

384 Reviews

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384 Reviews of Cosmo Laurino

May 01, 2026

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Employee Rating

What I went have fixed was not fixed. Key card still does not work, new tire is low pressure again, backup camera doesn't always work when in reverse, parking assistant still says not wor More

by Refnak49
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

May 01, 2026

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Bret always takes good care of me, service is done correctly as always. I highly recommend Rallye BMW More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2026

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I had the recall work done and an oil change completed. Cosmo explained a few other things that the car could use and was very personable. I declined the suggested additional services and he did not try to More

by Degan427
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Apr 27, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your experience with Cosmo. We’re happy he made the process smooth and pressure-free. We look forward to seeing you in the future!

April 10, 2026

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Employee Rating

Chris the Service manager was great, set everything up and went very smooth and fast More

by allrestco
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Apr 13, 2026

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review! Chris will appreciate your kind words.

April 05, 2026

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The job was done well but the wait for a loaner car was unacceptably long More

by marcroloson
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

Apr 06, 2026

Rallye BMW responded

We apologize for the delay in your loaner vehicle and appreciate your feedback. We hope to have the opportunity to improve your experience with us. Please reach out if I can be of assistance. Diane Seage - BDC/Reputation Manager - 516-833-4817

April 03, 2026

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Cosmo was very courteous and accommodating. The car was covered for all work under warranty, and he didn’t try to nickel and dime me. More

by kevin.p.murphy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Rallye BMW responded

Kevin, we're pleased to hear that Cosmo provided you with courteous and honest service. Thank you for choosing Rallye BMW and for your positive feedback!

April 01, 2026

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Employee Rating

Need to upgrade customer waiting area with better seats and snacks Mercedes waiting area has better quality More

by BCHIEN727
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Apr 02, 2026

Rallye BMW responded

We appreciate your feedback regarding the waiting area amenities. We're always looking to improve our guest experiences. Thank you for sharing your thoughts and we hope to better meet your expectations next time. - Diane Seage - BDC/Reputation Manager - 516-833-4817

March 24, 2026

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Had two flat tires from hitting a pothole. Cosmo and the guys got me in quickly, and fixed the tires same day - even got me a loaner on short notice!!! Only reason why this is four stars inste More

by sbayardelle
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Mar 25, 2026

Rallye BMW responded

Thank you for sharing your experience with us! We’re glad Cosmo and the Rallye BMW team got you in quickly and set up with a loaner for the day. We’ll be sure to recognize them for a job well done, and we will be sure to address the reset light issue internally so that your next visit is even smoother. We hope you are enjoying your ride safely now and we hope to see you again in the future!

February 25, 2026

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Employee Rating

I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
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Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

February 19, 2026

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The staff at Rayle BMW are friends and attentive. I enjoy doing business with them. More

by Lizzie217m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorian Jackson

Feb 19, 2026

Rallye BMW responded

We appreciate the stellar review here at Rallye BMW!

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