Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.5
404 Reviews
4.5

404 Reviews

Write a Review

404 Reviews of Cosmo Laurino

July 16, 2026

Dealership Rating
Employee Rating

Cosmo is a scammy service advisor who will attempt to upcharge you in any way. If you do go here, make sure to not work with Cosmo More

by ssheikh210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 17, 2026

Rallye BMW responded

We're committed to providing honest and transparent service, so it is concerning to receive your feedback. I will discuss your review with my team to ensure we provide the high-level care that we expect from our guests. If you have further details to share, please contact me. Thank you, Mark Langston - Service Director - (516) 833-4863

July 11, 2026

Dealership Rating
Employee Rating

I have been dealing with Cosmo, and Rallye BMW for few years now and have found them to be very reliable and professional. They address my concerns fully and in a timely fashion. More

by MORPHEOUS44
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jul 13, 2026

Rallye BMW responded

Thank you for your continued trust in Cosmo and our team here at Rallye BMW Service Center. We love getting feedback like this, and we look forward to working with you for many more years to come!

July 09, 2026

Dealership Rating
Employee Rating

Excellent Prompt service, expectation management was good. Staff helpful. No problems. Great waiting area and facilities More

by AEIIIQM
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jul 09, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your experience. We look forward to seeing you next time!

July 08, 2026

Dealership Rating
Employee Rating

Poor experience felt as if they were doing me a favor by bringing my car to their dealership More

by danzalon
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

Jul 09, 2026

Rallye BMW responded

Danzalon - I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 06, 2026

Dealership Rating
Employee Rating

Best BMW dealer dealership specifically the service department. Very helpful and knowledgeable service managers.Highly recommend. More

by JoGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Rallye BMW responded

Thank you for the wonderful feedback about our service team! Your support means the world to us here at Rallye BMW.

June 27, 2026

Dealership Rating
Employee Rating

They performed the necessary servicing as promised. Gave me a loaner and got the work done . More

by lexus1130
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jun 29, 2026

Rallye BMW responded

Thank you for the great review. We look forward to seeing you again at Rallye BMW!

June 26, 2026

Dealership Rating
Employee Rating

Cosmo is kind and efficient and not overly pushy like some helpers. He called me when the car was finished ahead of its estimated time. More

by carol.ortton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Rallye BMW responded

Cosmo and our team truly appreciated your kind feedback! Thank you for choosing Rallye BMW!

June 24, 2026

Dealership Rating
Employee Rating

As I've previously suggested: any appointments made for non-mechanic functions should be streamlined. Oil change/state inspection etc can be done by anybody in a few minutes so those services should be sep More

by vb3141
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jun 26, 2026

Rallye BMW responded

We appreciate your feedback and suggestions. We're always looking for ways to improve our service efficiency, especially for routine tasks like oil changes and inspections, and your input is valuable in helping us streamline the process. If you have any other thoughts or need assistance, please reach out! Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 24, 2026

Dealership Rating
Employee Rating

I can always count on Ralley! Top Shelf Service They go out of their way to make you happy! More

by mark@sherdeltransfer.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Rallye BMW responded

We're happy you're happy, Mark! Thanks for sharing your experience. Safe travels from all of us at Rallye BMW!

June 14, 2026

Dealership Rating
Employee Rating

Top Shelf I have high phrase for the job that Cosmo did by not only getting the car in, but making sure I had a vehicle for the weekend. More

by knightriderbk10
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jun 15, 2026

Rallye BMW responded

Thank you for sharing your stellar feedback! We love hearing you had a great experience with Cosmo and the team. We hope you continue to choose Rallye BMW for your future automotive needs!

1
...

Dealership Inventory (424 Vehicles)

new 2026 BMW X3 car, priced at $54,425
2026 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
used 2026 BMW iX car, priced at $86,998
2026 BMW iX
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW iX car, priced at $78,998
2026 BMW iX
used
alpine white exterior
Automatic
All-wheel Drive
new 2026 BMW M240 car, priced at $64,180
2026 BMW M240
new
Zandvoort Blue exterior
Automatic
All-wheel Drive
used 2023 BMW X4 car, priced at $38,998
2023 BMW X4
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X7 car, priced at $95,805
2027 BMW X7
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive