Cosmo Laurino

I had my car for cooling system service and some other things. I was very disappointed to learn that my cooling system haz a leak and car had to stay extra days for checking where the leak is. I had many things. I was very disappointed to learn that my cooling system haz a leak and car had to stay extra days for checking where the leak is. I had many Lexus cars and I never had any problems Being that I come from Europe I wanted to have European car. And this was big disappoint for me with my car under 30 thousand miles. This put dout in my mind about BMW quality. This may have some dout about purchasing my next car. More

by george@starcnc.com Verified Customer Verified Customer

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Less waiting time I just waited only 2 hours for the maintenance for my car. maintenance for my car. More

by satoki.saito Verified Customer Verified Customer

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Professional, service oriented, and transparent on how quickly my car would be ready. Exceptional experience. quickly my car would be ready. Exceptional experience. More

by JPSAKI Verified Customer Verified Customer

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Excellent in-person customer service Done ? ? No further comments No further comments No further comments ? No further comments No further comments No further comments More

by Lovie Verified Customer Verified Customer

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Excellent in-person customer service Done ? ? No further comments No further comments No further comments ? No further comments No further comments No further comments More

by Lovie Verified Customer Verified Customer

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I had my yearly service with NYS inspection,cost 2500. They charged me for inspection but to not do it They charged me for inspection but to not do it More

by aijkhill Verified Customer Verified Customer

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Pushy on service, tried to get me for tires when they were still good, told me I need spark plugs, cabin filter, etc. this is not a good look for a high end car dealer were still good, told me I need spark plugs, cabin filter, etc. this is not a good look for a high end car dealer More

by bob92463 Verified Customer Verified Customer

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Service is good with attention to customer care Service was good with attention to customer needs was good with attention to customer needs More

by magaliedelia Verified Customer Verified Customer

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Our experience with Rallye BMW has been extremely disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecti disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecting multiple phones. BMW was already aware of similar issues through a service bulletin issued before we leased the vehicle, yet we have been bounced between sales and service without anyone taking clear responsibility or providing a permanent solution. The problem does not occur in other BMWs we’ve driven, including the loaner. After leasing a brand-new vehicle, we should not be dealing with an unresolved known defect and repeated temporary fixes. More

by AMIHOFFMAN Verified Customer Verified Customer

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They work hard to achieve great customer satisfaction and respond promptly to questions and concerns. respond promptly to questions and concerns. More

by JBZLAWYER Verified Customer Verified Customer

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