Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
394 Reviews
4.6

394 Reviews

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394 Reviews of Cosmo Laurino

June 04, 2026

Dealership Rating
Employee Rating

It could work with people better at times how ever our service advisor was great More

by markjr1120
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 05, 2026

Rallye BMW responded

Mark, thanks so much for the 4-star review of Rallye BMW!

June 04, 2026

Dealership Rating
Employee Rating

Tracey was very helpful throughout my entire service process. The team at Rallye BMW is always ready to help. My car was dropped off and taken care of in a timely manner. Car was washed cleaned and all More

by Wacko43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Rallye BMW responded

Thank you for sharing your review of Tracey and the team at Rallye BMW! We are so pleased to hear your car was well taken care of.

May 30, 2026

Dealership Rating
Employee Rating

It was very good but took a bit longer than promised I will go back in the future More

by dizliz333
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jun 01, 2026

Rallye BMW responded

While we're glad you enjoyed your experience overall, we apologize if we could have set better expectations for the wait time. That said, it's wonderful to hear we'll still be seeing you in the future. Looking forward to the next chance we get to show you a five-star experience!

May 29, 2026

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Employee Rating

Great dealership with great service and knowledgeable technicians. Highly recommended to anyone looking for service or to purchase a bmw. More

by elmatatan212
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 01, 2026

Rallye BMW responded

Thank you for recommending Rallye BMW! We're so pleased that our service and sales teams impressed you. Safe travels!

May 15, 2026

Dealership Rating
Employee Rating

Great customer service. 2nd BMW with Bert Vargas! Will continue to use Rallye as my dealership More

by CHRISTINA.ACTON
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

May 15, 2026

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent experience. We'll be sure your high praise reaches Bert. Thank you, Christina!

May 08, 2026

Dealership Rating
Employee Rating

Rallye make servicing your car a breeze, from start to finish. I came in for a normal oil service, appointment time was the day I chose, pulled in at 10am and was done in 1 hour. Great experience! More

by MCORSSEN2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Rallye BMW responded

Thank you for sharing your experience! We’re thrilled to hear that your service visit was seamless and efficient. We look forward to seeing you next time at Rallye BMW!

May 06, 2026

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Employee Rating

Great service, welcoming staff. got me in and out super quick. great loaner option. had a great experience. More

by jonathan
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2026

Rallye BMW responded

Hi Jonathan, thank you for sharing your feedback about our welcoming team. We are proud to provide quality, timely service to our guests, and we hope to see you back at Rallye BMW down the road.

May 05, 2026

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Employee Rating

Great Service department from time of drop off until vehicle completion. Great communication throughout the entire process. I highly recommend Rallye BMW to everyone. More

by markl311
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 05, 2026

Rallye BMW responded

Thank you for the outstanding review and recommendation, Mark! We're thrilled to hear our team kept you informed and at ease throughout the whole process. See you next time at Rallye BMW!

May 04, 2026

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Employee Rating

Service was done promptly and and well and I was kept informed of the service . More

by Norman.Schiller
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 05, 2026

Rallye BMW responded

Thank you, Norman, for stopping by to leave Rallye BMW a wonderful review!

May 02, 2026

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Employee Rating

Great service at bmw service center in westbury New York I highly recommend them to everyone More

by GYAZY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Rallye BMW responded

Thanks for recommending Rallye BMW! We all appreciate you showing your support.

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