Cosmo Laurino

They didn't fill my washer fluid up and they didn't attach the filter properly as it rattled after I drove it out of the lot having returned the loaner. I had to go back get the loaner back and let the attach the filter properly as it rattled after I drove it out of the lot having returned the loaner. I had to go back get the loaner back and let them fix what was rattling. It was nice of the gentleman to drive my car back to my workplace and take the rental More

by smfidok Verified Customer Verified Customer

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Good and prompt services Loaner service was excellent New change very helpful Keep up the good work change very helpful Keep up the good work More

by SHIRWAIKARANIL Verified Customer Verified Customer

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Excellent responsiveness The service was great. Cosmo is a professional Would use them again Greatness Cosmo is a professional Would use them again Greatness More

by ELMOS315 Verified Customer Verified Customer

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Working with Cosmo Laurino at Rallye BMW made the entire service process seamless and stress-free. From the moment I pulled into the service bay, Cosmo was professional, attentive, and straightforward about service process seamless and stress-free. From the moment I pulled into the service bay, Cosmo was professional, attentive, and straightforward about what needed to be done. He kept me updated throughout the appointment, clearly explained the technical recommendations without any unnecessary upselling, and made sure my vehicle was ready exactly when promised. If you bring your car to Rallye BMW in Westbury, ask for Cosmo—he delivers top-tier, reliable dealership service More

by EDMONTEIRO263 Verified Customer Verified Customer

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They do what they say and are good at it especially cosmo and dan in insurance and dan in insurance More

by WAGSLI Verified Customer Verified Customer

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Helpful and nice personality sales advisor. Explained new features and knew his stuff and upbeat Explained new features and knew his stuff and upbeat More

by janczykAnna Verified Customer Verified Customer

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I did reply to you and this is in addition to my last reply My cooling is not working again and I need help. Is my car a lemon? After my electronic package problems, cooling problems, what is next? reply My cooling is not working again and I need help. Is my car a lemon? After my electronic package problems, cooling problems, what is next? More

by george@starcnc.com Verified Customer Verified Customer

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Brandon Deady is the best as for Cosmo not for me Personally but Brandon makes me confident in your service department me Personally but Brandon makes me confident in your service department More

by IMEMAN Verified Customer Verified Customer

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5 Easy-to-use appointment set up, expectation management on time and cost was excellent. Exceeded expectations on time and cost was excellent. Exceeded expectations More

by AEIIIQM Verified Customer Verified Customer

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I had my car for cooling system service and some other things. I was very disappointed to learn that my cooling system haz a leak and car had to stay extra days for checking where the leak is. I had many things. I was very disappointed to learn that my cooling system haz a leak and car had to stay extra days for checking where the leak is. I had many Lexus cars and I never had any problems Being that I come from Europe I wanted to have European car. And this was big disappoint for me with my car under 30 thousand miles. This put dout in my mind about BMW quality. This may have some dout about purchasing my next car. More

by george@starcnc.com Verified Customer Verified Customer

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