Cosmo Laurino

This is by far the worst BMW dealership I’ve ever dealt with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my veh with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my vehicle until I paid it. Even the service advisor admitted he questioned the charge but said he had to bill it because of dealership policy — not because it was fair or related to any real work. After I paid, they ignored all my refund requests and stopped responding. The service department is dishonest, unprofessional, and only focused on squeezing money out of customers. Avoid this dealership at all costs. More

by DANIEL DORLEAN Verified Customer Verified Customer

Report | Print

Great sales person in Larry Kim . ..excellent service department...overall an outstanding dealership with strong attention to customer ..excellent service department...overall an outstanding dealership with strong attention to customer More

by PEREZBOB1 Verified Customer Verified Customer

Report | Print

The staff is very professional and listens to your needs. Makes your visit very welcoming and assuring. Makes your visit very welcoming and assuring. More

by ladykk110 Verified Customer Verified Customer

Report | Print

The best service and competent staff of any dealership I've ever been to. I recommend rallye and all it's locations to anyone I've ever been to. I recommend rallye and all it's locations to anyone More

by VASILIOS0224 Verified Customer Verified Customer

Report | Print

Very accommodating,service agents are constantly keeping me updated on mechanics progress and condition of vehicle mechanically. me updated on mechanics progress and condition of vehicle mechanically. More

by CJBERG Verified Customer Verified Customer

Report | Print

Best dealership ever ! Nick Saldo is amazing to deal with. The service department is also very efficient and super accommodating of my schedule since I do not live on Long Nick Saldo is amazing to deal with. The service department is also very efficient and super accommodating of my schedule since I do not live on Long Island. More

by EMARSHALL4 Verified Customer Verified Customer

Report | Print

I am very happy with rally BMW Service. Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful More

by golfcat106 Verified Customer Verified Customer

Report | Print

The place was clean, orderly for people were friendly and polite And I was very satisfied with the service polite And I was very satisfied with the service More

by dorisdiaz Verified Customer Verified Customer

Report | Print

Excellent dealership and service. I bought four cars there in the last several years and continue to be impressed with their high level of care and professionalism. It’s a great pla I bought four cars there in the last several years and continue to be impressed with their high level of care and professionalism. It’s a great place and I recommend them to anyone wanting a top notch experience! Thanks this time to Bret, Cosmo, and Parker! More

Report | Print

My experience with Rallye and Cosmo were excellent. All staff were attentive and courteous. Cosmo was very responsive and professional. All staff were attentive and courteous. Cosmo was very responsive and professional. More

by alicia.romano Verified Customer Verified Customer

Report | Print