Cosmo Laurino

I had my yearly service with NYS inspection,cost 2500. They charged me for inspection but to not do it They charged me for inspection but to not do it More

by aijkhill Verified Customer Verified Customer

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Pushy on service, tried to get me for tires when they were still good, told me I need spark plugs, cabin filter, etc. this is not a good look for a high end car dealer were still good, told me I need spark plugs, cabin filter, etc. this is not a good look for a high end car dealer More

by bob92463 Verified Customer Verified Customer

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Service is good with attention to customer care Service was good with attention to customer needs was good with attention to customer needs More

by magaliedelia Verified Customer Verified Customer

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Our experience with Rallye BMW has been extremely disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecti disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecting multiple phones. BMW was already aware of similar issues through a service bulletin issued before we leased the vehicle, yet we have been bounced between sales and service without anyone taking clear responsibility or providing a permanent solution. The problem does not occur in other BMWs we’ve driven, including the loaner. After leasing a brand-new vehicle, we should not be dealing with an unresolved known defect and repeated temporary fixes. More

by AMIHOFFMAN Verified Customer Verified Customer

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They work hard to achieve great customer satisfaction and respond promptly to questions and concerns. respond promptly to questions and concerns. More

by JBZLAWYER Verified Customer Verified Customer

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Rallye BMW is focused on meeting the needs of my car and consistently treating me as more than a customer. When I arrive I feel I am amongst friends! I am proud the be a loyal customer since 2004!!!!!!! consistently treating me as more than a customer. When I arrive I feel I am amongst friends! I am proud the be a loyal customer since 2004!!!!!!! More

by zayde Verified Customer Verified Customer

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They make me feel important. Everyone is so nice and kind. They are very professional. Everyone is so nice and kind. They are very professional. More

by Lovie Verified Customer Verified Customer

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They make me feel important. Everyone is so nice and kind. They are very professional. Everyone is so nice and kind. They are very professional. More

by Lovie Verified Customer Verified Customer

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Good Loaner car service was good and Cosmo was professional The wait was not too bad. professional The wait was not too bad. More

by SOLJAM Verified Customer Verified Customer

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I was rushed, I still have the engine light on after the service and in addition to all that I have tire insurance which was never addressed. I felt like the service was not on par this time. service and in addition to all that I have tire insurance which was never addressed. I felt like the service was not on par this time. More

by taranluthra Verified Customer Verified Customer

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