Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 34

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

January 19, 2023

Dealership Rating
Employee Rating

Our salesman Austin was great and we will deal with him in the future! Overall experience was great and very fast! More

by Huffy95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Jan 20, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and our team, and we look forward to working with you again.

January 17, 2023

Dealership Rating
Employee Rating

This is our third purchase/lease from Ken Ganley Ford in Barberton. This is a wonderful dealership to deal with. Our salesman this time was Franco Casalinova and you could not ask for a better person to dea More

by Louie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Louie, and we look forward to continuing to serve you in the future!

Jan 19, 2023

Ken Ganley Ford Norton responded

Hi Louie, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Dealership Rating
Employee Rating

Everyone at the Ganley Ford dealership are amazing to work with. They made the entire process of buying a used car easy and very enjoyable. Austin really went above and beyond for us today, I can’t recom More

by Ally.baldwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Jan 17, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, Ally, we look forward to having you as one of our valued customers for many more years to come!

December 26, 2022

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Employee Rating

Christian was a very nice young man. He and I talked briefly about our purchase of the new Bronco and then about his plans for Christmas with his family. He was very professional and c More

by darleneberry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Dec 27, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Darlene, and we are thrilled that you found your experience with Christian to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 21, 2022

Dealership Rating
Employee Rating

John, Christian, Carl, Craig, and all the folks from sales to service and parts were outstanding. They made it easy to get the vehicle we wanted. We even had a lot of fun and laughs at the dealership. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman, Brianna Worthington , Christian Rodriguez

Dec 22, 2022

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 17, 2022

Dealership Rating
Employee Rating

From the moment I walked in the door every Associate was friendly and helpful. Tony got me set up on Fordpass and synched my phone. And pretty much the whole transaction. Emily you are delightful. So many More

by Nance.pfeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Tony Zuppe , Sorry if I missed someone

Dec 18, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2022

Dealership Rating
Employee Rating

Tony, Emily and their team at Ganley were great to deal with. The buying process was simple and straightforward. Tony was very helpful explaining all of the Broncos features and operations. Thanks! Mik More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe , Emily Jones

Dec 14, 2022

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dec 15, 2022

Ken Ganley Ford Norton responded

Hi Mike, thank you so much for your positive comments about Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2022

Dealership Rating
Employee Rating

Knowledgeable service personal, and sales people who helped seal a deal on purchasing another vehicle. More

by Sibertiger38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hartley, Jon Krupp

Dec 01, 2022

Ken Ganley Ford Norton responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2022

Dealership Rating
Employee Rating

The Team at Ken Ganley Ford Norton was great to work with today. I appeared at 9:15 a.m. was greeted by Franco Casalinova, Sales Consultant who was very informative and efficient, followed up by John, Gen More

by patmac
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , John, GSM : General Sales Mgr.

Nov 17, 2022

Ken Ganley Ford Norton responded

PatMac, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. John, Craig, Franco, and our team appreciate your business and hope to see you again soon!

November 16, 2022

Dealership Rating
Employee Rating

Tony and Craig is finance were super professional. It was my best car purchasing experience ever More

by dannyhodous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Nov 16, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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