"Professional, friendly and efficient"
The staff at CBB was outstanding. They responded quickly to my initial inquiry quickly, answered my questions honestly, and were ready to assist us when we arrived. The car we purchased was fairly priced, there was no pressure to add on items, and we completed the deal successfully in a very reasonable amount of time. I would not hesitate to purchase future vehicles with CBB, I trust their integrity and professionalism based on my experience today.
Craig and the rest of the team made getting my new BMW a breeze and one of the best car-buying experiences I've had.
"BMWX5 - Great car, great sales staff, great experience"
My experience with this dealership was excellent all the way around. When I first called regarding a specific car, Craig, the sales person who answered the phone, took the time to personally go out to the lot to make sure the car was still there. I didn't end up buying that specific car, but instead found myself liking something even more. Craig was very patient, friendly and did not pressure me in any way. I did my homework and the pricing was excellent as well as the service. I would recommend Craig as well as the dealership to friends and family.
"Great Experience "
Craig was extremely professional and knowledgeable about their vehicles. He provided assistance in a no pressure environment. I recommend you stop in CBB to see him.
Craig and everyone else involved in the purchase of my BMW at CBB was very courteous, straight forward, and efficient. Highly recommended dealer. Their cars are the cleanest and nicest I have seen at a pre owned dealer.
Provided very good selection and info on vehicles I was intetested in looking at and tedt driving. Will again consider for another purchase in the future.
"Quality Dealership & Outstanding Customer Service"
I had a very positive experience purchasing my Audi. I had told Craig the vehicle I was shopping for rich was rare and hard to come by. Craig contacted me when the Audi I was looking for came into their inventory. I didn't feel pressure to buy a car against my will. It was exactly what I was looking for.
Craig (sales) and Robert (finance) were very friendly, accommodating,helpful & knowledgeable.I felt excited about the vehicle I purchase and good in knowing that I made the right decision to purchase my vehicle at Benz and Beemers.
Both Craig and Robert were class acts and hard to come by.
"Great Job Everyone!"
We started with a email to Chris since we live out of town, he gave me some ideas on what was in our price range. When I made the trip down, Chris was with another customer so I worked with Craig, Craig spent almost 2 hours helping me while I decided which vehicle I was interested in. He knew all the options and the advantages of different models and brands. He brought me 2 legitimate offers on 2 different cars with my trade in along with their best purchase price. No low balling, and working your way up to a final price. When we were ready to buy the next day, Craig was off, but David promised me the same numbers when I arrive for whatever vehicle I choose. Que assisted us in our final decision and pointed out some great options on the BMW and enthusiastically showed us the BMW's again. Storms delayed are arrival in the beginning, but everyone in the dealer from the person who washed and prepared the car to the business manager stayed late and helped us so we could pick up our new ride that night. Easy quick and on the money for a great experience!
"Great dealer great service "
Exceptional service, competitive pricing and real people. Have always had top notch care when I’m there and know that my mini is getting top notch care as well.
Sales team have always been courteous and helpful as well.
"Great experience with my purchase and following service."
I recently purchased a 2003 BMW 330i from Certified Benz and Beemer and couldn't be happier. The attention and courtesy I received from the minute I walked into the facility to purchase the vehicle has since been followed by a great service experience from Colin Moore, Craig, Peter and David. I know a 15 year old car, with just north of 100,000 miles, might have an issue or two, but with a power steering pump failure after only 5 days of ownership, I did wonder how I would be received as I dialled their number.
No need to worry, they took the car back in, covered a rental and had the issue fixed within a couple of days with no cost to me. No questions asked. They made no excuses for the age of the car, they simply fixed the problem, which could have never been anticipated, and moved on. It's rare these days to see such great service. This place will continue to get my business moving forward