Craig Smith | Page 21

My Challenger was towed in at 10 AM Fri and Chris (service advisor) advised he will know more in a few hours. (I’m out of town on vacation). I sent a text 4 hours later and Chris states he was havi (service advisor) advised he will know more in a few hours. (I’m out of town on vacation). I sent a text 4 hours later and Chris states he was having it looked at right then. After not hearing anything at all from him. I called at 5:30 for an update and I was told that Chris was gone so they got me to Eli. Eli said he would have me an update 1st thing in the morning and asked that I book another days stay at the vacation house during spring break (nothing available). After I have to check out I Uber to the dealership around 11 AM and talked to Craig who found out what was wrong (fuel injector replacement and a tune up) and promised to get me out in 3 hours. Craig was a man of his word and I was on the road headed home. This could/should have been completed the same day and I could have followed my family home but I had to stay an extra night to deal with this. Craig was great everyone else not so much. More

by luv4phil Verified Customer Verified Customer

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I would like to give a shout out to Mr. CRAIG SMITH ! Your dealership is very fortunate to have someone of such high caliber and integrity! Long story short, because of him , I will continue to be a cust Your dealership is very fortunate to have someone of such high caliber and integrity! Long story short, because of him , I will continue to be a customer at Central Florida CJD....and speak highly of the dealership at every opportunity More

by rolan721 Verified Customer Verified Customer

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Clean and Efficient.They get you in and out as fast as possible with a scheduled appointment for servicing.I would Recommend them over any other dealership in the area. possible with a scheduled appointment for servicing.I would Recommend them over any other dealership in the area. More

by jwolf0228 Verified Customer Verified Customer

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Only gave a better star review based on the service team making it up to me by correcting their error and eventually fixing the correct issue. making it up to me by correcting their error and eventually fixing the correct issue. More

by amberhillner Verified Customer Verified Customer

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Great customer service . People in service stations are super cordial and friendly. Very helpful explaining any problem with the car . Im happy im my service! super cordial and friendly. Very helpful explaining any problem with the car . Im happy im my service! More

by nilaalbornoZ Verified Customer Verified Customer

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Best service I’ve ever received. I’ll be telling my friends. This dealership is spot on. Definitely will return for any work I need Thanks Craig. friends. This dealership is spot on. Definitely will return for any work I need Thanks Craig. More

by KINGSAUTOMOTIVE Verified Customer Verified Customer

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New Service Manager-Craig Smith- intervened on an old service related issue and mediated a fair result for both parties. Chris Caracciolo was very helpful and thorough. He went out of his way to help me service related issue and mediated a fair result for both parties. Chris Caracciolo was very helpful and thorough. He went out of his way to help me and my Truck. Great Job, Guys !! More

by SHELLYNWM Verified Customer Verified Customer

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Andy Savas was very professional and responsive. Warm, kind and knowledgeable. Craig Smith, the very best in Central Florida. I have followed Craig for over 12 years and only service my vehicles with h kind and knowledgeable. Craig Smith, the very best in Central Florida. I have followed Craig for over 12 years and only service my vehicles with him. I trust and respect him like no other. A true leader and gentleman. First time of many visits to CFL CJD. Thank you! Steve Bontell More

by Steve Bontell Verified Customer Verified Customer

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Second vehicle we purchased from dealer in last 6 months. Outstanding service from drive up to drive off! Everyone we encountered was more than helpful and professional. Painless process from deciding on veh Outstanding service from drive up to drive off! Everyone we encountered was more than helpful and professional. Painless process from deciding on vehicle to signing paperwork in finance. We won't buy from any other dealership. More

by WAKEBUSTER67 Verified Customer Verified Customer

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They had me in and out in like 30 mins. Would highly recommend. They were very nice and professional. I can’t remember the name of the gentleman that assisted me but he was great! recommend. They were very nice and professional. I can’t remember the name of the gentleman that assisted me but he was great! More

by Hbpittmandc Verified Customer Verified Customer

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