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Cruz Drahonovsky
Cruz Drahonovsky at Russ Darrow Honda

Cruz Drahonovsky | Page 4

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Cruz Drahonovsky

February 01, 2026

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Employee Rating

Cruz was friendly and informative and made sure I understood my car’s maintenance and upkeep. More

by Okrause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 21, 2026

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Very friendly, very good service. Cruz was very nice, pleasant, very helpful and really took care of me and my sister.Thanks for being nice More

by A-m1979
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 20, 2026

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It was a Great experience. It was nice fast simple good customer service. I really appreciated it More

by aRQUAVIUS344
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 01, 2026

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Employee Rating

Prompt service. Cruz was helpful. Affordable service. Waiting area was clean. Car has been running good. More

by PAULROBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 02, 2026

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

November 09, 2025

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I love the video that you send so we can know what was done thanks! More

by COBBSREGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown , Samantha Trepczyk

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Nov 09, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

November 01, 2025

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My visits to Russ Darrow Honda are always pleasant and worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. More

by EGANAUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Zach Gresbach , Samantha Trepczyk

Print
Nov 01, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 30, 2025

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Employee Rating

Cruz made my experience very pleasurable. Very nice young man. He went above and beyond to ensure that my concern was addressed. Much appreciated, thank you. More

by JCROSS903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 30, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 18, 2025

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Employee Rating

I typically only purchase Honda vehicles. This dealership does a great job of taking care of my vehicles. More

by MATTHEW.MARTIN
Service Price Transparency
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Recommend Dealer
Yes
Print
Oct 18, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 10, 2025

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Employee Rating

The staff are always very helpful and courteous. I trust Russ Darrow. I am a long time and continuing customer. More

by CMCCARTHY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Maddie Wojciechowski, Zach Gresbach , Christopher Berger, Adriana Perez, Samantha Trepczyk

Print
Oct 10, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

October 03, 2025

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Employee Rating

Always a great experience, I appreciate them squeezing me in same day for maintenance on my CRV More

by christiand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Zach Gresbach

Print
Oct 03, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

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