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Cruz Drahonovsky
Cruz Drahonovsky | Page 3
Service Advisor
Russ Darrow Honda
10851 W Metro Auto Mall
Milwaukee, WI 53224
59 Reviews
59 Reviews
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59 Reviews of Cruz Drahonovsky
May 03, 2026
Yesterday I was there for oil change and tire rotation, and the service rep Cruz looked into the record and recommended to do the transmission oil flush as well. I agreed and signed a paper when the car wa and the service rep Cruz looked into the record and recommended to do the transmission oil flush as well. I agreed and signed a paper when the car was serviced and done I paid and left thinking that all of the service items were done. When I got home, I looked into the video from the technician and he suggested that he did not get the tire rotation because he recommended that I should be changing the tires in the next 2 to 3 months. So Honda charged me for tire rotation, which was not done and the service rep should not charge me for that service. I have been overcharged for something that was not done. More
by ALEEEKHAN1980
Verified Customer
April 30, 2026
The service that they provided me was outstanding, high quality service. I'm recommending to everybody! quality service. I'm recommending to everybody! More
by Jeffrey Coleman Sr.
Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Alicia Love, Edgardo Acosta , Kailah Flores-Malone
April 30, 2026
Friendly speedy service like no other place I've experienced. I have a 2017 Honda and a 2025 Subaru. I'd rather bring my Subaru here because of the excitement service! experienced. I have a 2017 Honda and a 2025 Subaru. I'd rather bring my Subaru here because of the excitement service! More
by marvalj31
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Alicia Love, Edgardo Acosta
April 29, 2026
I always take my vehicles to Russ Darrow for service. They do a great job taking care of them. They do a great job taking care of them. More
by cloverlaw634
Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Zach Gresbach, Alicia Love, Edgardo Acosta , Kailah Flores-Malone
March 11, 2026
Cruz has great costumer service skills and the other staff are very friendly and helpful as well. The work preform on my car has my car running better than it did when I first purchased it. staff are very friendly and helpful as well. The work preform on my car has my car running better than it did when I first purchased it. More
by kemp_fatiha
February 21, 2026
Smooth and simple recall maintenance. Appropriate expectations given and professional follow through as well as follow up Appropriate expectations given and professional follow through as well as follow up More
by mikecappozzo
Other Employees Tagged: Zach Gresbach
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