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Cruz Drahonovsky
Cruz Drahonovsky at Russ Darrow Honda

Cruz Drahonovsky | Page 3

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Cruz Drahonovsky

April 29, 2026

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Employee Rating

I always take my vehicles to Russ Darrow for service. They do a great job taking care of them. More

by cloverlaw634
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Zach Gresbach, Alicia Love, Kailah Flores-Malone, Edgardo Acosta

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Apr 29, 2026

Russ Darrow Honda responded

It’s wonderful to know you bring your Honda CR-V in for service. We appreciate your loyalty and are glad our team has taken great care of your vehicles. We look forward to keeping your CR-V running smoothly. George Matthews george.matthews@russdarrow.com

March 26, 2026

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Employee Rating

I’m glad I chose Honda for my service needs they got me in and out within an hour More

by DETRA.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Russ Darrow Honda responded

It’s wonderful to know you were in and out within an hour for your Honda CR-V Hybrid service. We’re pleased our team could accommodate your schedule efficiently. We look forward to supporting your vehicle’s performance again down the road. George Matthews george.matthews@russdarrow.com

March 11, 2026

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Employee Rating

Cruz has great costumer service skills and the other staff are very friendly and helpful as well. The work preform on my car has my car running better than it did when I first purchased it. More

by kemp_fatiha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Russ Darrow Honda responded

Thank you for recognizing Cruz’s outstanding service skills and the friendliness of our team. We’re glad your Honda CR-V is running better after the work performed. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

February 27, 2026

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Employee Rating

Always have a great experience at Russ Darrow Honda. Thanks guys I recommend for any service you need More

by b.holk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2026

Russ Darrow Honda responded

Thanks for recommending our service for your Honda CR-V. Cruz and the team are glad to hear you always have a great experience. We look forward to helping with any future maintenance or repairs. George Matthews george.matthews@russdarrow.com

February 21, 2026

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Employee Rating

Smooth and simple recall maintenance. Appropriate expectations given and professional follow through as well as follow up More

by mikecappozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Feb 21, 2026

Russ Darrow Honda responded

We’re pleased the recall maintenance was smooth and that our team set clear expectations and provided professional follow-up. Thank you for trusting us with your Honda CR-V, and we welcome you back whenever you need us. George Matthews george.matthews@russdarrow.com

February 17, 2026

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Love working with Cruz. I can trust him for excellent explanations and advice. Thank you. More

by KURRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2026

Russ Darrow Honda responded

Thank you for recognizing Cruz’s clear guidance during your Honda service. We’re glad you feel confident in his explanations and advice. We look forward to being of help again. George Matthews george.matthews@russdarrow.com

February 01, 2026

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Employee Rating

Very friendly,good service. Thanks Mr. Cruz!! Overall better than the times before. Thanks again Darrow! More

by MONTELL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 01, 2026

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Employee Rating

Cruz was friendly and informative and made sure I understood my car’s maintenance and upkeep. More

by Okrause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 21, 2026

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Employee Rating

Very friendly, very good service. Cruz was very nice, pleasant, very helpful and really took care of me and my sister.Thanks for being nice More

by A-m1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 20, 2026

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Employee Rating

It was a Great experience. It was nice fast simple good customer service. I really appreciated it More

by aRQUAVIUS344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

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