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Crystal Barber
Crystal Barber at Spitzer Jeep RAM Brook Park

Crystal Barber

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Crystal Barber

November 07, 2025

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Employee Rating

They fixed my problem within 48 hours and are always courteous and inviting.. I feel as if my satisfaction is important to the people working with me. More

by l.Stewart.lmseletricllc
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

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Nobody even answers the phone when calling. No communication, no updates, nothing. Had to drive to the dealership multiples times to get updates. Repair took months More

by Donthaveascreenname
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Wilson

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Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 17, 2025

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Employee Rating

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service More

by TRIVETIMENOW0123
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Service Time
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Recommend Dealer
Yes
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Oct 17, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2025

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Employee Rating

Great service and friendly customer service. Everyone did an excellent job servicing my Jeep. I recommend this dealership to friends and family looking to buy Jeep products. More

by Natesr
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Recommend Dealer
Yes
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October 01, 2025

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At first, the customer service was not good at all. But then Denise, Joey and crystal made it better. They were not the original people.I spoke to but then, second time around I spoke to these three, More

by PJKOS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Baker, Joseph Smakula

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