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Crystal Barber
Crystal Barber at Spitzer Jeep RAM Brook Park

Crystal Barber

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Crystal Barber

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Kelly, Jim Crail, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores, Lisa Leclair

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Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2025

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Employee Rating

Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for More

by bneid686
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Franklin Kelly, Jim Crail, Denise Baker, Sean Mangan

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Nov 22, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 07, 2025

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Employee Rating

They fixed my problem within 48 hours and are always courteous and inviting.. I feel as if my satisfaction is important to the people working with me. More

by l.Stewart.lmseletricllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

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Employee Rating

Nobody even answers the phone when calling. No communication, no updates, nothing. Had to drive to the dealership multiples times to get updates. Repair took months More

by Donthaveascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Wilson

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Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 17, 2025

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Employee Rating

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service More

by TRIVETIMENOW0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2025

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Employee Rating

Great service and friendly customer service. Everyone did an excellent job servicing my Jeep. I recommend this dealership to friends and family looking to buy Jeep products. More

by Natesr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 01, 2025

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At first, the customer service was not good at all. But then Denise, Joey and crystal made it better. They were not the original people.I spoke to but then, second time around I spoke to these three, More

by PJKOS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Baker , Joseph Smakula

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