Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Crystal Barber
Crystal Barber at Spitzer Jeep RAM Brook Park

Crystal Barber

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

Contact Me
4.6
8 Reviews
4.6

8 Reviews

Write a Review

8 Reviews of Crystal Barber

January 11, 2026

Dealership Rating
Employee Rating

Kim was great and very helpful. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. More

by cjpc101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Denise Baker

Report | Print
Jan 11, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

Dealership Rating
Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kelly, Jim Crail, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores, Lisa Leclair

Report | Print
Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for More

by bneid686
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Jim Crail, Denise Baker, Sean Mangan

Report | Print
Nov 22, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 07, 2025

Dealership Rating
Employee Rating

They fixed my problem within 48 hours and are always courteous and inviting.. I feel as if my satisfaction is important to the people working with me. More

by l.Stewart.lmseletricllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

Dealership Rating
Employee Rating

Nobody even answers the phone when calling. No communication, no updates, nothing. Had to drive to the dealership multiples times to get updates. Repair took months More

by Donthaveascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Wilson

Report | Print
Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 17, 2025

Dealership Rating
Employee Rating

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service More

by TRIVETIMENOW0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 17, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2025

Dealership Rating
Employee Rating

Great service and friendly customer service. Everyone did an excellent job servicing my Jeep. I recommend this dealership to friends and family looking to buy Jeep products. More

by Natesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

October 01, 2025

Dealership Rating
Employee Rating

At first, the customer service was not good at all. But then Denise, Joey and crystal made it better. They were not the original people.I spoke to but then, second time around I spoke to these three, More

by PJKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Baker , Joseph Smakula

Report | Print

Dealership Inventory (255 Vehicles)

used 2013 Mazda CX-5 car, priced at $12,224
2013 Mazda CX-5
used
Sky Blue Mica exterior
Automatic
All-wheel Drive
$12,224
View Details
used 2022 Jeep Grand Cherokee L car, priced at $30,645
2022 Jeep Grand Cherokee L
used
Metallic exterior
Automatic
Four-wheel Drive
$30,645
View Details
new 2025 Jeep Grand Cherokee car, priced at $37,980
2025 Jeep Grand Cherokee
new
Diamond Black exterior
Automatic
Four-wheel Drive
$37,980
View Details
new 2025 Ram 1500 car, priced at $47,435
2025 Ram 1500
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$47,435
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $38,610
2023 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
$38,610
View Details
used 2022 Jeep Grand Cherokee L car, priced at $29,731
2022 Jeep Grand Cherokee L
used
Silver Zynith exterior
Automatic
Four-wheel Drive
$29,731
View Details
View All Inventory