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Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson | Page 3

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
4.8
46 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

4.8

46 Reviews

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46 Reviews of Crystal Dunkerson

June 18, 2026

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Employee Rating

They got me in and out quick, went in for a recall and just to get the whole vehicle serviced! More

by MADDYC180
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 18, 2026

Ed Martin Nissan responded

Thank you for the great review, Maddy! We're glad we could get you in and out quickly for your recall and vehicle service. Providing efficient, thorough service is always our goal, and we appreciate you trusting us with your vehicle. We look forward to seeing you again whenever you need us!

June 12, 2026

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Crystal was very informative and helpful 10/10. I appreciate her for showing me the issue and breaking it down for me to understand. More

by Brenna Wilson
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Service Communication
Recommend Dealer
Yes
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Jun 12, 2026

Ed Martin Nissan responded

Thank you for the wonderful review, Brenna! We're glad Crystal was able to clearly explain the issue and help you understand your vehicle's needs. We appreciate your kind words and will be sure to share them with her. Thank you for choosing us!

June 07, 2026

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Friendly great customer service, kept me informed. Great experience. Prompt service. Will be back again. More

by cctan2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

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Jun 08, 2026

Ed Martin Nissan responded

Thank you for your wonderful review! We are glad to hear you experienced friendly customer service, prompt attention, and clear communication throughout your visit. Keeping our customers informed is important to us, and we are thrilled you had a great experience. We appreciate your business and look forward to seeing you again!

June 07, 2026

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They did a thorough job of service. Not very communicative. I need five more words More

by lararb4
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Recommend Dealer
Yes
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Jun 08, 2026

Ed Martin Nissan responded

Thank you for your feedback. We are glad to hear our team performed a thorough service on your vehicle. Thank you for choosing us, and we hope to serve you again in the future. 🚗✨

June 03, 2026

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Good dealer. Good service technicians. Good location. I am pleased with their service so far More

by JRSParks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy

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Jun 03, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad to hear you’ve had a positive experience with our dealership, service technicians, and location. We truly appreciate your trust in us and are happy to know you’ve been pleased with our service. We look forward to serving you again in the future! 🚗✨

May 31, 2026

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I appreciate the clear communication and fast turn around on service. I felt they did a thorough job on my vehicle More

by TMCEWEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Foy

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May 31, 2026

Ed Martin Nissan responded

Thank you for your kind review! We’re glad to hear you appreciated the clear communication and quick turnaround from our service team. Providing thorough, efficient care for your vehicle is always our goal. We truly appreciate your trust in us and look forward to seeing you again next time!

May 30, 2026

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Professional staff, courteous, knowledgeable, friendly. Clean and pleasant waiting area. Family atmosphere. Would recommend this dealership, More

by KAYJ7478
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

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Jun 04, 2026

Ed Martin Nissan responded

Thank you for the wonderful review! We’re delighted to hear you found our team professional, knowledgeable, and friendly. Creating a welcoming, family atmosphere and providing a comfortable experience for our guests is something we take great pride in. We truly appreciate your recommendation and thank you for choosing us! 🚗✨

May 29, 2026

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It is very easy to make an appointment and they can normally get you in very quickly. The service staff always listens to my concerns and offer advice. When getting an oil change or some other routin More

by jay.marks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Foy

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May 29, 2026

Ed Martin Nissan responded

Thank you for the thoughtful review! We’re so glad to hear our service team continues to earn your trust. Making appointments easy, providing timely service, and taking the time to listen to your concerns are all things we work hard to deliver every day. We truly appreciate your confidence in Ed Martin Nissan Service and look forward to taking care of your vehicle again next time!

May 26, 2026

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Everyone has always been great. I have purchased 3 vehicle from them and have always had a great experience. More

by gamassa0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada

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May 29, 2026

Ed Martin Nissan responded

Thank you for your continued support! We truly appreciate your loyalty and are honored that you’ve purchased three vehicles from us. It’s wonderful to hear you’ve consistently had a great experience with our team. Thank you for choosing us again and again. We look forward to seeing you next time!

May 25, 2026

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Great as always good customer service. Work always down in a timely manner and staff is always courteous More

by lindaoubouazza42
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Gregg Foy

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May 25, 2026

Ed Martin Nissan responded

Thank you for your continued support, Linda! We’re so glad to hear you consistently receive great customer service from our team. Providing timely service and a courteous experience every visit is what we strive for. We truly appreciate your loyalty and look forward to seeing you again next time!

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