Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson | Page 2

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
4.8
65 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 10 mos

Languages Spoken

English English

4.8

65 Reviews

Write a Review

65 Reviews of Crystal Dunkerson

August 02, 2026

Dealership Rating
Employee Rating

Most honest and ethical dearship in Indiana. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. More

by Liz F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your incredible loyalty, Liz! We're truly honored to have earned your trust over the past 15 years and five vehicle purchases. Hearing that you consider us family means more than words can express. We sincerely appreciate your kind words and look forward to continuing to provide the honest, professional service you've come to expect. Thank you for choosing Ed Martin!

August 01, 2026

Dealership Rating
Employee Rating

Went in for an oil change was busy but they got me in and out fast More

by PAUL.NEFF90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, Paul! We're glad our team was able to get you in and out quickly, even on a busy day. We appreciate you choosing Ed Martin and look forward to seeing you again for your next service visit!

July 31, 2026

Dealership Rating
Employee Rating

Everything was great except the wait time, but I was a walk in.. so I guess that comes with it.. have a good say More

by YDENISELAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad to hear everything went well during your visit. We appreciate your patience with the wait time, especially as a walk-in, and we're grateful for your understanding. We look forward to serving you again and making your next visit even better. Have a great day!

July 29, 2026

Dealership Rating
Employee Rating

I had to bring my car/suv back in within 1 week of my purchase. I was having trouble with my radio, could not get it to connect to my phone. It seemed to work for a few days, then it just stopped all to More

by wiggles827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy , computer service tech

Jul 29, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We’re sorry you experienced radio and phone connectivity issues so soon after your purchase, but we’re glad our technician thoroughly investigated the problem and was able to restore the system with a full reboot. We appreciate your patience while our team worked through every possible solution. Thank you for choosing Ed Martin, and please let us know if you need any further assistance!

July 27, 2026

Dealership Rating
Employee Rating

Crystal Dunkerson and the Nissan Service Department did a great job. The service of the vehicle was great along with the hospitality during the wait. Thanks. More

by rwblbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Summers at parts counter was helpful.

Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! Thank you for choosing Ed Martin Nissan, and we look forward to seeing you again!

July 27, 2026

Dealership Rating
Employee Rating

The Nissan service department has been consistently efficient in providing the services that I require. More

by vanarsde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business! We're delighted to hear our Nissan service department has consistently provided the efficient service you expect. We truly appreciate your trust in our team and look forward to keeping your Nissan running at its best. Thank you for choosing Ed Martin Nissan!

July 27, 2026

Dealership Rating
Employee Rating

As usual, the staff was friendly and the work oil change was completed quickly. Thank you. More

by bfisch07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad to hear our team was friendly and that your oil change was completed quickly. We appreciate you choosing Ed Martin for your service needs and look forward to seeing you again!😊

July 26, 2026

Dealership Rating
Employee Rating

As a customer tor 20 years I still give them an A+ Very efficient getting you in and out. More

by JDALTON4346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your loyalty over the past 20 years! We're honored to have earned your trust and truly appreciate your continued business. It's great to hear our team continues to provide efficient service and gets you in and out quickly. Thank you for choosing Ed Martin, we look forward to serving you for many more years!

July 26, 2026

Dealership Rating
Employee Rating

The staff were very friendly, professional and helpful. I will definitely recommend Ed Martin Nissan dealership to my family and friends when they are in the market to purchase a vehicle. I will also co More

by SUSIE.DAVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Foy

Jul 26, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, Susie! We're so glad our team was friendly, professional, and helpful throughout your experience. Your recommendation to family and friends means a great deal to us, and we look forward to assisting you again when you're ready for your next vehicle. Thank you for choosing Ed Martin Nissan!

July 25, 2026

Dealership Rating
Employee Rating

They were prompt and courteous. They greeted us when we arrived and guided to the waiting area. More

by smart_marsha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Ed Martin Nissan responded

Thank you for your wonderful feedback! We're grateful for your business and look forward to serving you again.

2
...

Dealership Inventory (238 Vehicles)

new 2026 Nissan Altima car, priced at $28,453
2026 Nissan Altima
new
Scarlet Ember Tintcoat exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $30,340
2026 Nissan Rogue
new
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive
new 2026 Nissan Sentra car, priced at $25,003
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $32,939
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
All-wheel Drive
new 2026 Nissan Sentra car, priced at $27,291
2026 Nissan Sentra
new
Aspen White Tricoat/Super Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Altima car, priced at $31,396
2026 Nissan Altima
new
Pearl White Tricoat/Super Black exterior
CVT
Front-wheel Drive