Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
4.9
58 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

58 Reviews

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58 Reviews of Crystal Dunkerson

August 12, 2026

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GOOD PEOPLE AND GREAT SERVICE WILL GO BACK FOR MY SERVICE NEEDS. GREAT SNACKS AND DRINKS More

by CHEVYCADSERVICE
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad you enjoyed the service, our team, and the snacks and drinks, and we look forward to seeing you again!

August 11, 2026

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Ed Martin Nissan service center is excellent! The staff is professional, knowledgeable and timely. I am treated with courteousy and I feel valued as a customer of the dealership. More

by rtxr2331
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Recommend Dealer
Yes
Aug 11, 2026

Ed Martin Nissan responded

Thank you for the wonderful feedback! We’re so glad our Ed Martin Nissan service team continues to provide the professional, knowledgeable and timely care you deserve. Most importantly, we love hearing that you feel valued every time you visit. We truly appreciate your trust and look forward to serving you again!

August 06, 2026

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Fantastic service from Jill -- always so cheerful and courteous, plus thoroughly detailed in keeping me abreast of future automobile concerns! More

by rustydan6969
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden

Aug 06, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your business, Dan! We're so glad Jill provided the cheerful, courteous service you deserve. It's great to hear she kept you informed about your vehicle's future maintenance needs and made your visit a positive one. We truly appreciate your kind words and thank you for choosing Ed Martin!

August 02, 2026

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Most honest and ethical dearship in Indiana. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. More

by Liz F
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Recommend Dealer
Yes
Aug 03, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your incredible loyalty, Liz! We're truly honored to have earned your trust over the past 15 years and five vehicle purchases. Hearing that you consider us family means more than words can express. We sincerely appreciate your kind words and look forward to continuing to provide the honest, professional service you've come to expect. Thank you for choosing Ed Martin!

August 01, 2026

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Went in for an oil change was busy but they got me in and out fast More

by PAUL.NEFF90
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Recommend Dealer
Yes
Aug 01, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, Paul! We're glad our team was able to get you in and out quickly, even on a busy day. We appreciate you choosing Ed Martin and look forward to seeing you again for your next service visit!

July 31, 2026

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Everything was great except the wait time, but I was a walk in.. so I guess that comes with it.. have a good say More

by YDENISELAUGH
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Recommend Dealer
Yes
Jul 31, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad to hear everything went well during your visit. We appreciate your patience with the wait time, especially as a walk-in, and we're grateful for your understanding. We look forward to serving you again and making your next visit even better. Have a great day!

July 29, 2026

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I had to bring my car/suv back in within 1 week of my purchase. I was having trouble with my radio, could not get it to connect to my phone. It seemed to work for a few days, then it just stopped all to More

by wiggles827
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy , computer service tech

Jul 29, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We’re sorry you experienced radio and phone connectivity issues so soon after your purchase, but we’re glad our technician thoroughly investigated the problem and was able to restore the system with a full reboot. We appreciate your patience while our team worked through every possible solution. Thank you for choosing Ed Martin, and please let us know if you need any further assistance!

July 27, 2026

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Crystal Dunkerson and the Nissan Service Department did a great job. The service of the vehicle was great along with the hospitality during the wait. Thanks. More

by rwblbf
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Recommend Dealer
Yes

Other Employees Tagged: Scott Summers at parts counter was helpful.

Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! Thank you for choosing Ed Martin Nissan, and we look forward to seeing you again!

July 27, 2026

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The Nissan service department has been consistently efficient in providing the services that I require. More

by vanarsde
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Recommend Dealer
Yes
Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business! We're delighted to hear our Nissan service department has consistently provided the efficient service you expect. We truly appreciate your trust in our team and look forward to keeping your Nissan running at its best. Thank you for choosing Ed Martin Nissan!

July 27, 2026

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As usual, the staff was friendly and the work oil change was completed quickly. Thank you. More

by bfisch07
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Recommend Dealer
Yes
Jul 27, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad to hear our team was friendly and that your oil change was completed quickly. We appreciate you choosing Ed Martin for your service needs and look forward to seeing you again!😊

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