Crystal Dunkerson

Very poor communication. Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking fo Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking for updates. I finally went up to the dealership after 24 hours and the car handnt been touched. The service desk was very unfriendly as well More

by THESNOWDENS23 Verified Customer Verified Customer

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Did well I had no complaints Body Shop had to warranty a warranty still waiting warranty still waiting More

by P108BEAVER Verified Customer Verified Customer

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Ed Martin Nissan is my go to Nissan dealer for service. They always get the job done. Highly recommend!!! They always get the job done. Highly recommend!!! More

by MCKINNIENORMAN Verified Customer Verified Customer

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I have bought 5 cars from them and they have serviced all of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us More

by Liz F Verified Customer Verified Customer

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The Service shop did a fabulous job. The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped and I contacted the body shop manager on Friday afternoon. I have yet to hear from him. More

by P108BEAVER Verified Customer Verified Customer

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Excellent job the vehicle looks awesome. Shine so well I’m beautiful. Excellent excellent thank you so much. Shine so well I’m beautiful. Excellent excellent thank you so much. More

by jamesspeziale Verified Customer Verified Customer

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I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, Paul F. More

by pfarese Verified Customer Verified Customer

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This is the second time now that the service team in the repair/maintenance area have been inattentive. No one greeted me when I got there; I waited several minutes in my car, then approached the counter an repair/maintenance area have been inattentive. No one greeted me when I got there; I waited several minutes in my car, then approached the counter and waited some more without anyone even acknowledging I was there. Then Crystal came up and reached for my keys but still didn't even say hello or anything. I believe I left similar feedback last time and someone wrote me and said it would be addressed, but I see no improvement. I drive extra miles to have your company do all my maintenance, but may change my mind in the future. Thank you, Joan More

by jkarozos Verified Customer Verified Customer

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I liked the location and how easy it was to get out of. Friendly service. Friendly service. More

by shae.d0804 Verified Customer Verified Customer

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While this was a new truck and was undrivable a month after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they m after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they made the best of them. More

by dawsonbickel Verified Customer Verified Customer

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