Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
4.8
65 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 10 mos

Languages Spoken

English English

4.8

65 Reviews

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65 Reviews of Crystal Dunkerson

August 29, 2026

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I have bought 5 cars from them and they have serviced all of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us More

by Liz F
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Recommend Dealer
Yes
Aug 30, 2026

Ed Martin Nissan responded

Liz, thank you for your incredible loyalty and trust over the years! We’re honored to have helped with five vehicle purchases and to continue caring for them through our service team. We truly appreciate your business and love being considered part of the family!

August 24, 2026

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The Service shop did a fabulous job. The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped More

by P108BEAVER
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Recommend Dealer
Yes
Aug 24, 2026

Ed Martin Nissan responded

Thank you for your feedback and for recognizing our service and body shop teams. We’re sorry to hear about the remaining concern with the paint and the delay in communication. We appreciate you bringing this to our attention and will make sure your concern is shared with the appropriate team so it can be addressed.

August 23, 2026

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Excellent job the vehicle looks awesome. Shine so well I’m beautiful. Excellent excellent thank you so much. More

by jamesspeziale
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Recommend Dealer
Yes
Aug 25, 2026

Ed Martin Nissan responded

James, thank you for the fantastic review! We’re thrilled your vehicle looks amazing and has that beautiful shine. We truly appreciate your business!

August 21, 2026

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I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, More

by pfarese
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Paul, thank you for the wonderful review! We’re thrilled our team made you feel so well cared for, and we truly appreciate your business. Enjoy your new Murano and its added protection!

Aug 25, 2026

pfarese responded

Great service, great people, God bless you all. Paul

August 21, 2026

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This is the second time now that the service team in the repair/maintenance area have been inattentive. No one greeted me when I got there; I waited several minutes in my car, then approached the counter an More

by jkarozos
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Recommend Dealer
Yes
Aug 25, 2026

Ed Martin Nissan responded

Joan, we’re sorry your recent visit did not provide the welcoming and attentive service you deserve, especially after you previously shared similar concerns. We truly appreciate your continued business and the extra distance you travel to service with us, and we will be addressing your feedback with our team.

August 21, 2026

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I liked the location and how easy it was to get out of. Friendly service. More

by shae.d0804
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad you enjoyed our convenient location and friendly service, and we truly appreciate your business!

August 16, 2026

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While this was a new truck and was undrivable a month after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they m More

by dawsonbickel
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

Aug 16, 2026

Ed Martin Nissan responded

Thank you for your patience and understanding, Dawson. We’re sorry you experienced an issue with your new truck so soon after your purchase, especially with the added challenge of a parts backorder. We’re glad our Ed Martin Nissan team was able to work through the circumstances and get you back on the road. We truly appreciate your business and your kind recognition of our team’s efforts!

August 12, 2026

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GOOD PEOPLE AND GREAT SERVICE WILL GO BACK FOR MY SERVICE NEEDS. GREAT SNACKS AND DRINKS More

by CHEVYCADSERVICE
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Recommend Dealer
Yes
Aug 12, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad you enjoyed the service, our team, and the snacks and drinks, and we look forward to seeing you again!

August 11, 2026

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Ed Martin Nissan service center is excellent! The staff is professional, knowledgeable and timely. I am treated with courteousy and I feel valued as a customer of the dealership. More

by rtxr2331
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Recommend Dealer
Yes
Aug 11, 2026

Ed Martin Nissan responded

Thank you for the wonderful feedback! We’re so glad our Ed Martin Nissan service team continues to provide the professional, knowledgeable and timely care you deserve. Most importantly, we love hearing that you feel valued every time you visit. We truly appreciate your trust and look forward to serving you again!

August 06, 2026

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Fantastic service from Jill -- always so cheerful and courteous, plus thoroughly detailed in keeping me abreast of future automobile concerns! More

by rustydan6969
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden

Aug 06, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your business, Dan! We're so glad Jill provided the cheerful, courteous service you deserve. It's great to hear she kept you informed about your vehicle's future maintenance needs and made your visit a positive one. We truly appreciate your kind words and thank you for choosing Ed Martin!

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