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Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.8
46 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

4.8

46 Reviews

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46 Reviews of Crystal Dunkerson

July 22, 2026

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Employee Rating

I always receive the best service at Ed Martin Nissan! ! Customer service is amazing as well! That’s why I will continue to come back again and again - thank you for being the best of the best! More

by DENISECROUCH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy

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July 20, 2026

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Always quick to get me in and provide quality service to help keep my car running More

by apracres
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad our team is always able to get you in quickly and provide the quality service you deserve to keep your vehicle running its best. We appreciate your trust in Ed Martin!

July 10, 2026

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Employee Rating

Crystal was extremely helpful and knew what she was doing. She also helped me find a coupon that I couldn't upload. I'll be back for my next scheduled service. More

by mydogjuly
Service Price Transparency
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Recommend Dealer
Yes
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Jul 11, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're so glad you had a great service experience and that everything went smoothly. It's wonderful to hear you received helpful service and were even able to save with a coupon. We appreciate your trust and look forward to seeing you at your next scheduled service!

July 10, 2026

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The service staff is reliable and trustworthy. They really understand my needs and take the time to explain things to me thoroughly. More

by collins.janell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy

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Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business, Janell! We're so glad you trust our service team. Providing reliable service, taking the time to listen, and explaining everything clearly are all important to us. We appreciate your kind words and look forward to seeing you again!

July 10, 2026

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Thank you for the great service and support of during this difficult time I am greatly appreciate it you and your staff More

by workmulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy

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Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We truly appreciate your kind words. We're glad our team could provide the support and service you needed during a difficult time. Thank you for placing your trust in Ed Martin, and we wish you all the best moving forward.

July 09, 2026

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They are always courteous & polite. My appointment was addressed timely & want time was not long More

by LORRAINEMCCLUNG21
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Recommend Dealer
Yes
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Jul 09, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business, Lorraine! We're glad to hear you consistently receive courteous service and that your appointments are handled promptly. We truly appreciate your trust in Ed Martin and look forward to serving you again!

July 08, 2026

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Communicated what services needed to be addressed in a professional manner. The wait time wasn’t very long. More

by BARBARAABEBE7
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, Barbara! We're glad you received clear communication about your vehicle's service needs and that your visit was completed in a timely manner. We appreciate you choosing Ed Martin and look forward to serving you again!

July 04, 2026

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Crystal was great. Took care my car, changed the oil, topped off fluids and took it through the Carwash. More

by khiggy2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

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Jul 04, 2026

Ed Martin Nissan responded

Thank you for your wonderful review! From the oil change and fluid top off to the complimentary car wash, we're happy we could make your service visit a great experience. Thank you for choosing Ed Martin for your service needs, and we look forward to seeing you again!

July 03, 2026

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Outstanding service, honest communication, fast turnaround, and a truly professional team at Ed Martin Nissan. More

by 1988.BRYANWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy

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Jul 03, 2026

Ed Martin Nissan responded

Thank you for your fantastic review, Bryan! We're thrilled to hear you experienced outstanding service, honest communication, a fast turnaround, and the professionalism our team strives to provide every day. Your kind words mean a great deal to us. Thank you for choosing Ed Martin Nissan, and we look forward to serving you again!

July 01, 2026

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Employee Rating

After a conversation with the service manager, all my questions were taken care of. Thank you More

by voliveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

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Jul 02, 2026

Ed Martin Nissan responded

Thank you for your review! We're glad to hear that after speaking with our service manager, all of your questions were addressed. We appreciate the opportunity to assist you and are committed to providing excellent customer service. Thank you for choosing Ed Martin, and we look forward to serving you again!

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