Crystal Thompson | Page 43

This Dealer has EXECELLENT customer service. This was the fourth vehicle we have purchased from this dealership. The sales associate, Robert Maddox, was professional, knowledgeable, patient, and helpful the fourth vehicle we have purchased from this dealership. The sales associate, Robert Maddox, was professional, knowledgeable, patient, and helpful. More

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Outstanding service. Best buying experience we have ever had. Nate Ross wasn’t pushing at all. A+ on his customer service. Paper work was smooth with Crystal Thompson. HIGHLY RECOMMENDED THIS DEALERSHIP. had. Nate Ross wasn’t pushing at all. A+ on his customer service. Paper work was smooth with Crystal Thompson. HIGHLY RECOMMENDED THIS DEALERSHIP. More

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Shout out to my bros at Cleveland of Toyota Rod and matt mapp for taking there time hooking me up the goats cool dudes Great mapp for taking there time hooking me up the goats cool dudes Great More

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Toyota of Cleveland will be my go-to dealership for all of my future purchases. The staff is friendly, honest, knowledgeable and values you as a person, not just a customer. I ordered my 2021 TRD Pro 4Runn of my future purchases. The staff is friendly, honest, knowledgeable and values you as a person, not just a customer. I ordered my 2021 TRD Pro 4Runner in Lunar Rock a little over 3 months ago. The TOC team helped me with everything from ordering, customizing, and answering all of my questions throughout the process. They kept me informed on the status of my car, were able to get the car 2 months earlier than originally scheduled and sent me pictures when the car arrived at the dealership while it was still on the truck. I cannot say enough good things about the staff and their professionalism. If you’re in the market for a new car, give TOC a try. You will not be disappointed! More

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Absolutely amazing. Louis, Justin, and Joey were fantastic! I will forever recommend this dealership to anybody looking in the area! Thanks to everybody who helped! fantastic! I will forever recommend this dealership to anybody looking in the area! Thanks to everybody who helped! More

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All the people that I dealt with was very professional and friendly! I would recommend this dealership for anything you need from new vehicle to service! Exceptional!!!! and friendly! I would recommend this dealership for anything you need from new vehicle to service! Exceptional!!!! More

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I was looking for a new Tacoma, and worked with Louis Alvarado and Joey Abdullah. Louis was really down to Earth and there was no pressure at all. He showed me what I wanted to see and actually sold me o Alvarado and Joey Abdullah. Louis was really down to Earth and there was no pressure at all. He showed me what I wanted to see and actually sold me on a different truck that I am extremely glad I got. Joey was the same; down to Earth with zero pressure tactics. They both worked to get me what I feel was a fair price. Crystal Thompson made the finance part easy and, again, no pressure whatsoever. The three of them made this one of the most comfortable auto buying experiences I’ve ever been through. I highly recommend the team at Toyota of Cleveland, and I would definitely buy from them again. More

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Easy process from start to finish! Stockton did a great job communicating and answering our questions about the vehicle. He had all paperwork prepared and ready to go upon our arrival. Crystal in the finan job communicating and answering our questions about the vehicle. He had all paperwork prepared and ready to go upon our arrival. Crystal in the finance department took great care of us as well. We are incredibly happy with our purchase, this is the best car buying experience I have ever had. More

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My husband and I along with our two sons had a wonderful experience at the Toyota dealership. Our salesperson, Nate Ross, did an exceptional job helping us select a vehicle that best suited our needs. H experience at the Toyota dealership. Our salesperson, Nate Ross, did an exceptional job helping us select a vehicle that best suited our needs. He was very knowledgeable, kind and patient. Monte Burney was a pleasure to meet and my family so enjoyed visiting with him. Also the staff in Finance was very knowledgeable and professional. Overall we are very happy, satisfied customers! More

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The sales persons that helped me were excellent. They were able to answer any questions I had and were also able to get a price I was able to work with. This was by far the best experience I’ve had with were able to answer any questions I had and were also able to get a price I was able to work with. This was by far the best experience I’ve had with a dealership and felt like I wasn’t just a number to them. I would recommend this dealership to anybody looking for a vehicle. More

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