Jason Keith

I have been coming to this dealership for the last 16 years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent pricing. Sales has always been good with the last 4 vehicles I have bought just at this dealership. More

by LEO.FERG13 Verified Customer Verified Customer

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Great staff excellent help with getting us what we wanted and great deal on pricing and great deal on pricing More

by NBULLINGTON8 Verified Customer Verified Customer

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Great service on a product the seldom needs anything beyond routine maintenance. Thanks to Jason (Rosco) in service and Nathan in sales for staying committed well after the sale is finalized! beyond routine maintenance. Thanks to Jason (Rosco) in service and Nathan in sales for staying committed well after the sale is finalized! More

by PASTORPAT7 Verified Customer Verified Customer

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Toyota of Cleveland is excellent customer service in every dept . We use but from Toyota Knoxville and you felt like take a number. We decided it was time for a change in dealership . But the last 2 tru every dept . We use but from Toyota Knoxville and you felt like take a number. We decided it was time for a change in dealership . But the last 2 truck and suv purchase was made at Toyota Cleveland and will definitely be buying again . New tundra in near future . More

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Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! Would recommend to everyone! Go see Alfred! More

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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making us feel like family and going above and beyond to put us in the vehicle we wanted. More

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If you are looking for Professional! Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere e Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere else! More

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Very good attention from the entire Toyota Cleveland group, especially by Tayler who kindly showed me the vehicle alternatives they have. group, especially by Tayler who kindly showed me the vehicle alternatives they have. More

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I test drove a few cars before I decided on the RAV4. My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “w My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “wish list” and we went back and forth over about 2 months finding the right vehicle for me. I wanted to be sure about my purchase as I keep vehicles for a long time (which is why I wanted a Toyota product). I’m sure he thought I was crazy. He ended up texting me the day after we revisited the list with “the one.” He knew the ins and outs of the vehicle from the luxurious bells and whistles to the mechanical nuances. I was “upgrading” to a much higher tech than what I was used to and he made it all crystal clear. He went out of the way to show my husband and I what a car seat would look like in the vehicle we purchased as we are planning a family. He even offered to simulate with his own child’s car seat to give us peace of mind. I’m very diligent about security and care a lot about safety. He went through all of the security measures and set ups for the vehicle to alleviate any concerns, often referencing what he would do for his own family. As if this wasn’t enough of a service, he assisted us even more when we started the purchase process of the car. My husband and I work full time and got to the dealership late on a Saturday night. He stayed with us well after closing to answer our questions and help us fill out the paperwork. He did this all with a great attitude and smile, even though were probably keeping him from going home and enjoying time with his family. (Doesn’t everyone want that on a Saturday night? I would be very grumpy.) Our story doesn’t end here. A special to mention to Julien in the finance department who also had to stay late to close out our sale. He was very hospitable and gracious the entire time. He discussed each option thoroughly to ensure the financing was right for our family. 11/10, 5 stars, top tier, highly recommend Austin Owen and Julien Allinder for any of your Toyota needs. More

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Very helpful and knowledgeable for all the questions that I had. Jason was never pushy and got me what I wanted. I had. Jason was never pushy and got me what I wanted. More

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