"Great job start to finish."
Tim and the rest of the Cleveland Toyota team were great. Made the leasing process really easy and were always helpful and friendly. Would for sure recommend to others!
"My search for a Camry "
I looked for 2 weeks at different dealerships for a Camry. I picked Cleveland for the best deal and Garrett Bailey for helping me. Thanks
I had the best service ever here. All of the employees were friendly and easy to work with. This was by far the best car buying experience I have ever had. I will refer this dealership to everybody!!!
"Came for the Service, stayed for a Purchase"
- Toad Haven Farm
We had discovered Toyota of Cleveland's Service department is the Best after an Angie's List recommendation. So when we needed to trade toward a 4Runner, we turned to Toyota of Cleveland again. Macy Smith and Bridget Shadgett were very helpful fielding questions over the internet as we did early research. Stockton Coffey took us on a test drive and shepherded our purchase to completion. Mike Covington worked hard to give us a really good deal on the Nissan Murano we traded in, and Stockton was thorough on all the details and was also an encyclopedia of 4Runner information. Jonathan Shattuck pulled our paperwork together and helped us with warranty and other coverages. They have a terrific team here; it is our go-to dealership for Service on our 2007 Tacoma, so we knew it was a good business to work with. We are really happy that were able to find a great deal at Toyota of Cleveland.
"Purchased new car at the right price"
Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while i was trying to find the right car with the right payment. Mike Covington and Justin answered all my questions about doing a lease and assured me there was no gotchas. I was at the dealership for around 4 hours asking tons of questions and everyone was patient and kind. Tyler Ratledge in finance was very helpful about the lease option and explained gap insurance benefits. Experience was 10 times better than 5 years ago.
"Garrett was very accommodating and easy to work with"
The dealership allowed me the opportunity to make a purchase with ease. Garrett was accommodating and willing to answer questions. I never felt pressured to make a purchase. Instead, I felt Garrett gave me genuine advice. Tyler, the finance rep, was also very helpful in explaining my options.
Every was friendly and helpful. No beating around the bush, just a great deal on the truck I was looking for. No reason to look anywhere else.
"Wonderful experience purchasing our 2018 Toyota Tundra!"
Demetrius”Big D”made our buying experience wonderful! He went above and beyond. Everyone we were in contact with was great. Highly recommend this dealership!!!
"Awesome dealership, would recommend them to everyone"
Mike & Neft did a great job, wasn’t pushy at all, really worked hard to show us vehicles in our price range that we were interested in. Pricing was great and you could tell they wanted to make us happy. The whole staff is great and they take pride in doing a good job. My family has purchased several vehicles from them and we will keep going that way for our next one. Mike even told us where there was a awesome restaurant for us to go eat at afterwords.
"Best Customer Service ever"
Juan Carlos was the ultimate sales person. He went above and beyond to make my Toyota purchase a dream come true.
Mike Covington was also the most top notch sales managers I have ever dealt with anywhere.