Mike Covington

This dealership was fantastic to deal with. I purchased a low mileage 2024 Nissan Pathfinder 4WD Platinum with 16,600 miles… practically brand new. I live 5 hours away and they brought the vehi I purchased a low mileage 2024 Nissan Pathfinder 4WD Platinum with 16,600 miles… practically brand new. I live 5 hours away and they brought the vehicle to me. The finance department went above and beyond to get me the best possible interest rate on a used vehicle. Michael Dylan and Taylor were terrific to deal with. The only issue I had was the vehicle needs brakes and rotors or rotors turned which is an added expense for me. I feel the dealership should have taken care of this before selling the vehicle. Other than that, everything was above board and e act as described. I would buy from them again. Overall good experience and I’ve bought many new and CPO vehicles. More

by HILLBILLYNURSE25670 Verified Customer Verified Customer

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Excellent car buying experience! Excellent salesman and management. I would definitely recommend this dealership!! Nothing negative to say! Excellent salesman and management. I would definitely recommend this dealership!! Nothing negative to say! More

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Michael Dylan was excellent to work with. He was courteous, knowledgeable and patient - never pushy. Toyota of Cleveland is the best! He was courteous, knowledgeable and patient - never pushy. Toyota of Cleveland is the best! More

by MIRRORBOY2 Verified Customer Verified Customer

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Everyone was so nice! ! Michael-Dylan, Michael Covington, and Justice were amazing to work with!! I never felt pressured once and everything was explained to me and they di ! Michael-Dylan, Michael Covington, and Justice were amazing to work with!! I never felt pressured once and everything was explained to me and they didn’t hid anything!!! More

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The personal service is above and beyond expectations. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. More

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Mike (Sales Mgr) and Callaway (Salesperson) offered me a great deal on a beautiful Tundra. Mike gave me more for my trade than I expected and Callaway was so helpful through the whole process. These guys great deal on a beautiful Tundra. Mike gave me more for my trade than I expected and Callaway was so helpful through the whole process. These guys are great and deserved my business. I highly recommend them to anyone looking for a new or used vehicle. More

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Fantastic customer service! Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and everything. Especially Vols basketball! Very knowledgeable about any questions or concerns I had about the multiple vehicles we looked at together. Justice Goodner was extremely thorough explaining the different packages I could add to car plan while also explaining all the paperwork involving the financial aspect of car. Highly recommend Toyota of Cleveland for your next ride! More

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I went to the dealer knowing what I was looking for, after looking on line I felt like they had what I was looking for. Tyler Standridge went above and beyond making sure I was able to look at and driv after looking on line I felt like they had what I was looking for. Tyler Standridge went above and beyond making sure I was able to look at and drive the vehicle I went there to see and we bought it. More

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What a great team! ! Awesome customer service Damin and Mike. I gave them a hard time still very professional ! Awesome customer service Damin and Mike. I gave them a hard time still very professional More

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Our experience with Mike, Calloway, and Taylor at Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted w Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted was made available in a timeframe that met our needs, was serviced and detailed, and available for pickup the day we decided to buy. We travelled from West Knoxville to deal with them and we certainly will again. More

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