Matthew Frady
Matthew Frady at Toyota of Cleveland

Matthew Frady

Sales and Leasing Consultant

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
181 Reviews

Ive lived in my hometown of Cleveland Tennessee for 40 yrs. I love my family and playing golf. I’m new to Toyota of Cleveland and am excited to start this new adventure in my life helping you find the vehicle you will love.

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

5.0

181 Reviews

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181 Reviews of Matthew Frady

October 10, 2026

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This is by far my best car buying experience! From Matthew’s help finding the right RAV to finance to driving off of the lot I felt welcome. This was my first purchase there and I will be back! More

by nursebrandie03
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder

Oct 10, 2026

Toyota of Cleveland responded

Your new RAV4 Hybrid is in great hands. Knowing that Matthew’s guidance as you secured financing and drove off the lot made you feel welcome means a lot to our team. We look forward to welcoming you back. Justin Chretien General Sales Manager 423-664-9715

October 04, 2026

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I had an absolutely wonderful experience purchasing my new vehicle with Matthew Frady! He went above and beyond throughout the entire process. Matthew was extremely knowledgeable, patient, and helpful. More

by KD
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Recommend Dealer
Yes
Oct 04, 2026

Toyota of Cleveland responded

Congratulations on your new vehicle! Thank you for choosing Toyota of Cleveland and for sharing your fantastic experience with Matthew. We'll be sure to pass along your kind words. Enjoy the ride!

October 01, 2026

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Helped me get the previous owner of the car off as the primary driver even called Toyota connect More

by amandahedrick99
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Recommend Dealer
Yes
Oct 01, 2026

Toyota of Cleveland responded

Thank you for the glowing review! We appreciate your support! - Toyota of Cleveland

September 10, 2026

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Matt never put pressure on me to buy. Felt very comfortable. Knew a lot about my truck.Every one was very friendly and helpful. More

by RBREESE
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge

Sep 10, 2026

Toyota of Cleveland responded

Knowing that Matthew’s expertise and friendly approach helped you feel at ease means a lot to our team. We’re glad your new Toyota Tacoma purchase felt smooth and relaxed from start to finish. Thank you for choosing our dealership. Justin Chretien General Sales Manager 423-664-9715

September 07, 2026

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I had a pleasant experience from start to finish. They listened to what I needed and made it happen within reason. I was in an out of there in just a couple hours too. Highly recommend them, especial More

by Nathan Phillips
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Recommend Dealer
Yes

Other Employees Tagged: Joey Abdullah, Taylor Alton

Sep 07, 2026

Toyota of Cleveland responded

Knowing the purchase process of your new Camry Hybrid felt both efficient and responsive means a lot to our team. Matthew, Taylor, and Joey appreciate your shout-out, and it’s our pleasure to help you again with your next purchase. Justin Chretien General Sales Manager 423-664-9715

September 03, 2026

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I’ve purchased 5 Tacomas from this dealership in past almost ten years. Service has been consistently top notch during that timeframe on all of my trucks. More

by GENEMILLER01
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Recommend Dealer
Yes

Other Employees Tagged: Andy Peek

Sep 03, 2026

Toyota of Cleveland responded

After nearly ten years and five Toyota Tacomas, your continued partnership means a great deal to our service team. We appreciate your loyalty and value the opportunity to keep your Tacoma running smoothly. Justin Chretien General Sales Manager 423-664-9715

August 30, 2026

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I can’t even begin to say how beyond GREAT my experience was at Toyota of Cleveland! Matthew was just a huge help in choosing the right vehicle for me and he made me feel right at home! Crystal was amazing More

by Laciemassengillwhite
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Crystal Thompson

Aug 30, 2026

Toyota of Cleveland responded

Your note about feeling at home with Matthew’s guidance and Crystal’s clear financing explanations reflects how we approach each purchase. Knowing that Shane’s friendly greeting helped make this new chapter special is rewarding. Congratulations on your Subaru Outback, and thank you for choosing our dealership for this milestone. Justin Chretien General Sales Manager 423-664-9715

August 19, 2026

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I love this dealership! We have purchased 2 vehicles from them and we have only had wonderful experiences. More

by Dsmithdayton
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

Aug 19, 2026

Toyota of Cleveland responded

Hi Smith! We love having you as a loyal customer! Thank you for choosing Toyota of Cleveland and for sharing your fantastic feedback. Safe travels!

August 15, 2026

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I recently purchased a used car and thanks to Matthew Frady, it was an outstanding experience. His customer service is unmatched; he truly listened to my needs and found the perfect vehicle for me withou More

by Diethra
Recommend Dealer
Yes
Aug 15, 2026

Toyota of Cleveland responded

Your praise for Matthew’s attentive listening and pressure-free approach during your Camry purchase reflects how much we value personal service. We’re glad each interaction, from finance to service, was enjoyable. Knowing you’ve become a customer for life means a great deal to our team. Justin Chretien General Sales Manager 423-664-9715

August 11, 2026

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Matthew was great to work with. He listened to all of my needs and found me a car quickly as I was in a pinch with a broken down vehicle. I worked with Justice on the financing and More

by Jhixsonga
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner

Aug 11, 2026

Toyota of Cleveland responded

Our team is pleased we could listen to your needs and find you a new Toyota RAV4 Hybrid quickly after your vehicle broke down, and that Justice answered all your financing questions clearly. Knowing you found everyone friendly and easy to work with means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

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