Matthew Frady
Matthew Frady at Toyota of Cleveland

Matthew Frady

Sales and Leasing Consultant

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
177 Reviews

Ive lived in my hometown of Cleveland Tennessee for 40 yrs. I love my family and playing golf. I’m new to Toyota of Cleveland and am excited to start this new adventure in my life helping you find the vehicle you will love.

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

5.0

177 Reviews

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177 Reviews of Matthew Frady

September 07, 2026

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Employee Rating

I had a pleasant experience from start to finish. They listened to what I needed and made it happen within reason. I was in an out of there in just a couple hours too. Highly recommend them, especial More

by Nathan Phillips
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Recommend Dealer
Yes

Other Employees Tagged: Joey Abdullah, Taylor Alton

Sep 07, 2026

Toyota of Cleveland responded

Knowing the purchase process of your new Camry Hybrid felt both efficient and responsive means a lot to our team. Matthew, Taylor, and Joey appreciate your shout-out, and it’s our pleasure to help you again with your next purchase. Justin Chretien General Sales Manager 423-664-9715

September 03, 2026

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I’ve purchased 5 Tacomas from this dealership in past almost ten years. Service has been consistently top notch during that timeframe on all of my trucks. More

by GENEMILLER01
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Recommend Dealer
Yes

Other Employees Tagged: Andy Peek

Sep 03, 2026

Toyota of Cleveland responded

After nearly ten years and five Toyota Tacomas, your continued partnership means a great deal to our service team. We appreciate your loyalty and value the opportunity to keep your Tacoma running smoothly. Justin Chretien General Sales Manager 423-664-9715

August 30, 2026

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I can’t even begin to say how beyond GREAT my experience was at Toyota of Cleveland! Matthew was just a huge help in choosing the right vehicle for me and he made me feel right at home! Crystal was amazing More

by Laciemassengillwhite
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Crystal Thompson

Aug 30, 2026

Toyota of Cleveland responded

Your note about feeling at home with Matthew’s guidance and Crystal’s clear financing explanations reflects how we approach each purchase. Knowing that Shane’s friendly greeting helped make this new chapter special is rewarding. Congratulations on your Subaru Outback, and thank you for choosing our dealership for this milestone. Justin Chretien General Sales Manager 423-664-9715

August 19, 2026

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I love this dealership! We have purchased 2 vehicles from them and we have only had wonderful experiences. More

by Dsmithdayton
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

Aug 19, 2026

Toyota of Cleveland responded

Hi Smith! We love having you as a loyal customer! Thank you for choosing Toyota of Cleveland and for sharing your fantastic feedback. Safe travels!

August 15, 2026

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I recently purchased a used car and thanks to Matthew Frady, it was an outstanding experience. His customer service is unmatched; he truly listened to my needs and found the perfect vehicle for me withou More

by Diethra
Recommend Dealer
Yes
Aug 15, 2026

Toyota of Cleveland responded

Your praise for Matthew’s attentive listening and pressure-free approach during your Camry purchase reflects how much we value personal service. We’re glad each interaction, from finance to service, was enjoyable. Knowing you’ve become a customer for life means a great deal to our team. Justin Chretien General Sales Manager 423-664-9715

August 11, 2026

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Matthew was great to work with. He listened to all of my needs and found me a car quickly as I was in a pinch with a broken down vehicle. I worked with Justice on the financing and More

by Jhixsonga
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner

Aug 11, 2026

Toyota of Cleveland responded

Our team is pleased we could listen to your needs and find you a new Toyota RAV4 Hybrid quickly after your vehicle broke down, and that Justice answered all your financing questions clearly. Knowing you found everyone friendly and easy to work with means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

July 22, 2026

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Hands down the best dealership around. Amazing hospitality and do everything they can to get you in what you want. This is our second vehicle from them and just like the first time it was More

by ALLENBCHASTAIN
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Recommend Dealer
Yes
Jul 23, 2026

Toyota of Cleveland responded

Thank you for choosing us again for your used Jeep Wrangler. We’re glad our hospitality and smooth process made your buying experience easy once more. It means a lot to be your go-to spot when you’re in the market for a vehicle. Justin Chretien General Sales Manager 423-664-9715

June 22, 2026

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I have bought 3 vehicles here as well as recommended my own family this dealership. Not your normal car sales man Matt frady will make sure you leave that dealership with the best of the best deals highly More

by Glendonjones98
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Recommend Dealer
Yes
Jun 22, 2026

Toyota of Cleveland responded

Thank you for choosing Toyota for a third time and for recommending us to your family. We’re delighted Matthew could secure such a great deal for you. Enjoy your new Tacoma! Justin Chretien General Sales Manager 423-664-9715

June 10, 2026

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Matthew was kind, professional, and held my new car for me for a few day because I lived out of town. More

by Pony
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Recommend Dealer
Yes
Jun 10, 2026

Toyota of Cleveland responded

It’s wonderful that Matthew could hold your GMC until you made it in from out of town. Thank you for sharing your experience and enjoy your vehicle. Justin Chretien General Sales Manager 423-664-9715

June 05, 2026

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You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. More

by Tiffany R.
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Recommend Dealer
Yes
Jun 05, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team made the car-buying process seamless for you. Thank you for choosing us for your new Toyota and sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

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