Cuong Ngo
Cuong Ngo at Lithia Hyundai of Reno

Cuong Ngo | Page 4

Service Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Cuong Ngo

December 17, 2022

Dealership Rating
Employee Rating

Tabatha Culver my service advisor and Cuong the mechanic who works on my two Hyundais are conscientious, knowledgeable and professional. They have helped me keep my cars running perfectly and safely. I woul More

by Dan H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

Dec 19, 2022

Lithia Hyundai of Reno responded

We're so honored to have your trust, Dan! Thanks for the kind words and 5-star rating. We wish you safe travels and happy holidays from Lithia Hyundai of Reno!

October 28, 2022

Dealership Rating
Employee Rating

Service is always busy, but that’s because they are the best dealership to go to in the region. Lance Smith has been taking care of me vehicle needs for a long time now and goes out of his way to take care More

by BDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio , Tabatha Culver, Matt Franceschini, Chantel Hughes, Donald Ostrom

Oct 31, 2022

Lithia Hyundai of Reno responded

We really appreciate your loyalty here at Lithia Hyundai of Reno. Thanks for the great review and being a valued customer!

August 17, 2022

Dealership Rating
Employee Rating

Always absolutely great. Lived in Reno 27 years and the Reno Lithia Hyundai service department is by far the best I’ve gone to. Tabatha Culver my service advisor knows her st More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ashton, Tabatha Culver

Aug 18, 2022

Lithia Hyundai of Reno responded

Hello Dan, we very much appreciate you taking the time to write about your experience with our Service Department. We're delighted to learn that you consistently leave Lithia Hyundai of Reno pleased with our high level of customer service and attentiveness. We value your business. Thank you for trusting us with your automotive needs.

August 13, 2022

Dealership Rating
Employee Rating

attentive , curtious , friendly , took us where we wanted to go and picked us up were considert More

by grizzlybob70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie, Hai Ngo, Bryan Mazariegos, Drea McGiffin , Matt Ashton, Gio Castro, Tabatha Culver, Matt Franceschini, Chantel Hughes

Aug 16, 2022

Lithia Hyundai of Reno responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Reno. We appreciate your perfect star review, and our Service Team will always be here to provide attentive, courteous, and friendly service. Let us know at Lithia Hyundai of Reno if there is anything else we can help you with.

August 10, 2022

Dealership Rating
Employee Rating

I have taken my vehicles to Lithia Hyundai for the 12 years that I have lived in the area. Lance Smith has been my service consultant for the entire time. Great guy and very knowledgeable. Hai, MY mech More

by LS_HYUNDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Hai Ngo, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver, Matt Franceschini

Aug 11, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate your continued loyalty and business! It's wonderful to see Lance and Hai have been extremely helpful and accommodating during your visits. We look forward to working with you again in the future!

July 29, 2022

Dealership Rating
Employee Rating

Absolutely great service. The service advisor, Tabatha Culver who helps me with my two Hyundai’s is extremely knowledgeable and professional. The mechanic, Cuong does all his More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ashton, Tabatha Culver

Jul 29, 2022

Lithia Hyundai of Reno responded

Hi Dan! Your review made our Friday! We are so happy to hear that our team has provided you with amazing service.

June 17, 2022

Dealership Rating
Employee Rating

Great service! Excellent work! Life long friends. Lance, tabither lol, an Matt A. Great work! More

by Parkerjw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Everett Clunie, Hai Ngo, Jeremy Olsen, Bryan Mazariegos , Matt Ashton, Tabatha Culver, Matt Franceschini, Donald Ostrom

Jun 18, 2022

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno is thrilled to see that you experienced excellent work from our Service Team! We appreciate having you as a valued customer and look forward to seeing you again.

June 09, 2022

Dealership Rating
Employee Rating

The service department at Reno Lithia Hyundai is excellent. I have lived in Reno 26 years and I wouldn’t go anywhere else. I dealt with two other service department dealerships and they were horribl More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Ashton, Tabatha Culver

Jun 15, 2022

Lithia Hyundai of Reno responded

Hi Dan, thank you for the awesome feedback about your experience with the service department. We'll see you next time!

May 28, 2022

Dealership Rating
Employee Rating

The service department at Reno Lithia Hyundai is the best. I have been going there since 2015 and the I’m completely pleased. The service manager Matt Ashton and my service advisor Tabatha Culver are ex More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Hai Ngo , Matt Ashton, Tabatha Culver

May 30, 2022

Lithia Hyundai of Reno responded

Hi Dan, we appreciate your continued loyalty and you kind words about Matt and Tabatha. See you next time!

March 25, 2022

Dealership Rating
Employee Rating

Awesome staff! They were very personable. I felt like i could ask any questions i needed to. They were willing to educate me on the predicament of my vehicle. More

by Kdymond98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Ngo , Tabatha Culver

Mar 29, 2022

Lithia Hyundai of Reno responded

Hello, it's wonderful to see our awesome team was personable during your visit. We'll see you again next time!

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