Curt McHenry | Page 179

I AM A VERY HAPPY CAMPER;) My experience with Kevin Gribble was all I expected because, after all, Subaru is my favorite dealership - purchased my last four cars from them. He My experience with Kevin Gribble was all I expected because, after all, Subaru is my favorite dealership - purchased my last four cars from them. He was very respectful towards my conservative thinking, going out of his way to repeat info to me to keep me on track. Helping me by installing the Blue Tooth app was a extra I am enjoying a lot today. Even though I did not buy a "new" car and not even a Subaru, I'm sure it will be all I was told about and I am quite a "happy camper!" Cordially, Marcia A. Tibbetts - "Longtime Subby Gal" More

Report | Print

As expected from a car dealership I started shopping for cars weeks ago with Tim Hanson who was very nice and gave clear information for the vehicles that I was shopping for. When I ha I started shopping for cars weeks ago with Tim Hanson who was very nice and gave clear information for the vehicles that I was shopping for. When I had what I wanted dialed in, Tim was not available and CJ began working with me. He was very motivated to sell me a car, was very knowledgeable and made him self available to work with. When it came down to buy a car the vehicle that I had chosen was listed as available on their website and CJ went through getting the process started, however he found that the vehicle was sold and the website not updated. He then found me a more expensive version with more upgrades of the same vehicle that they had in stock. When I arrived to finalize the purchase he was very busy with multiple customers and I appreciated his efforts to give me his best attention, however, when it came down to adding items and getting me the best deal at this point he completely lost interest and seemed entirely unmotivated to advocate for me. I asked if they could discount add-ons and he didn't even want to ask his manager, ultimately they offered me 5% off and I didn't take it. I had to make it a point to inspect the vehicle before finalizing paperwork and be very thorough when going over the car to make sure the items listed and promised were provided, by the time I was ready to leave they had not installed the seat back protectors that I had paid for and they told me someone would contact me to schedule an appointment to come in and have it done; a bit of an inconvenience since I live quite far away. At the end of it alI got very close to the price that I wanted and I come out with a good vehicle, the process was very much like any other dealer that I've been to and was stressful at times but the staff was very polite. I had a more pleasant experience here than Jim Click dealers, but that's not saying much. More

Report | Print

Extraordinary Service This was by far our best car buying experience. Our salesperson Bob treated us like family and was highly knowledgeable about the Outback we purchase This was by far our best car buying experience. Our salesperson Bob treated us like family and was highly knowledgeable about the Outback we purchased. Curt in finance was easy to work with and patient as we made decisions. We would highly recommend Tucson Subaru. Thank you for taking such great care of us and helping us find our next family vehicle. More

Report | Print

great experience For my first time financing a car this was better than i could have expected. Trent was great and worked with me every step of the way. I walked away For my first time financing a car this was better than i could have expected. Trent was great and worked with me every step of the way. I walked away with an amazing car at an amazing rate. Definitely ask for a Trent if you value honesty, integrity, and overall great customer service. Thank you to Curt for going over all of the fine print from the financial side of things. Tucson Subaru has a great team. More

Report | Print

Efficient & painless Chris Smith managed most of my business on-line which was helpful given I live 50 miles away from dealership and I'm only available on weekends. I app Chris Smith managed most of my business on-line which was helpful given I live 50 miles away from dealership and I'm only available on weekends. I appreciate his attention and consideration. The business manager was also very thoroughly efficient and has fine manners. I hope the Service Dept provides the same level of care! More

Report | Print

Friendly and Honest I recently visited Tucson Subaru to get a new car. Peter was so helpful in helping me determine which car was a good fit for me. He was very patient a I recently visited Tucson Subaru to get a new car. Peter was so helpful in helping me determine which car was a good fit for me. He was very patient and straight-forward, and he made the whole experience much less stressful than it could have been. Similarly, Curt was great in explaining the different options in financing. Both were very knowledgeable and I never felt pressure to make any particular decision. Great experience! More

Report | Print

Friendly Car Buying Experience Joe's knowledge of the brand and vehicles made it easy for me to decide which car fit my lifestyle and budget. He worked with me to make sure I was c Joe's knowledge of the brand and vehicles made it easy for me to decide which car fit my lifestyle and budget. He worked with me to make sure I was comfortable with what price I would pay. It was my first time leasing and he walked me through the whole process with excellent patience and guidance. Highly recommend him and the company if you are searching for a new vehicle. More

Report | Print

Outstanding Peter kept in touch in a non-annoying way after I stopped in originally. He had the car i was interested in ready to see and brought out another to co Peter kept in touch in a non-annoying way after I stopped in originally. He had the car i was interested in ready to see and brought out another to compare. Everything was straightforward. Peter was a great guy. Curt was also great. More

Report | Print

Very nice experience Very helpful and not pushy. Kevin and Curt were very knowledgeable, friendly and had good customer service. Staff was very nice overall. The car sell Very helpful and not pushy. Kevin and Curt were very knowledgeable, friendly and had good customer service. Staff was very nice overall. The car sells itself. More

Report | Print

I'd do it all over again! I was very impressed with the service and the price. I bought a brand new Subaru Impreza and I LOVE IT! Kevin was very pleasant to work with, liste I was very impressed with the service and the price. I bought a brand new Subaru Impreza and I LOVE IT! Kevin was very pleasant to work with, listened to my needs and provided solutions. I have bought many cars in the past, and this one was the easiest purchase by far! Kevin even bought roses for myself and my 2 granddaughters who came with me to pick up the car. It was a very nice gesture! More

Report | Print