Curt McHenry | Page 234

Curt McHenry and the rest of the folks at Tucson Subaru are I have taken my beloved 1998 Subaru Forester for service since my return to Tucson in 2005. Curt most always was involved in the servicing of my Fore I have taken my beloved 1998 Subaru Forester for service since my return to Tucson in 2005. Curt most always was involved in the servicing of my Forester. He was always honest and fair and would make recommendations based on what was best for my situation, rather than what would bring in the most money for the dealership. It was to my delight, when my beloved Forester finally had given me all it had, that I found out that Curt was now in sales. I had no money to purchase a new car or even a used car, so Curt steered me to a lease option and package that virtually leaves me worry free for three years. I was also helped out by Tim who was full of non-stop jokes during the paperwork phase of the lease. His lighthearted manner eased the tension and anxiety I was experiencing as I have never before had a brand new vehicle to drive. I am so pleased with my experience at Tucson Subaru, that I will continue to be loyal to them. They treat customers right and must certainly treat their employees well, given that Curt has been there for as long as I have been a customer. Thanks to Wendy in service who was professional and caring upon giving me the news about my old Forester. More

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Excellent Experience Buying from Curt McHenry Tucson Subaru Curt McHenry was very helpful answering my questions via email even before we came into the dealership. He was knowledgeable, personable and made our Curt McHenry was very helpful answering my questions via email even before we came into the dealership. He was knowledgeable, personable and made our buying experience pleasant and easy. We feel that we were given a competitive price and a very good value on our trade-in. I appreciate that Curt has experience in service and was able to answer our technical questions. We had our previous Outback serviced at Tucson Subaru and feel confident about their support. More

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Curt McHenry Rocks I highly recommend purchasing a car at Tucson Subaru. I think Curt McHenry is outstanding at his job. He listens to your needs and suggests what model I highly recommend purchasing a car at Tucson Subaru. I think Curt McHenry is outstanding at his job. He listens to your needs and suggests what model of auto would fill your needs. He is extremely knowledgable about the Subaru line. I has owned a 2002 Forester and he showed me the huge changes in the car in the past years. I purchased a 2015 Forester, which I love. Kurt also rocks, because I have called him with a couple of questions in the past few days and he was extremely helpful. More

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Amazing Experience. Buying a car! "oh how I dread normally" but not with Tucson Subaru- Both Trent & Curt did an amazing job communicationg with us , right from the sta Buying a car! "oh how I dread normally" but not with Tucson Subaru- Both Trent & Curt did an amazing job communicationg with us , right from the start. Curt took us for spins in the vehicles we were looking at, or shall I say we took him for spins and for about 3 hours! He was patient and sooooo knowledgable. Amazing experience. The whole team at Tucson Subaru was great! More

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Very comfortable & satisfying experience Curt McHenry was the Sales Manager I worked with on my Outback purchase. As this was my first time buying a new car, I did months of research myself Curt McHenry was the Sales Manager I worked with on my Outback purchase. As this was my first time buying a new car, I did months of research myself and Curt was very helpful in answering questions in a non-biased and straightforward way to help me choose the model and options I was looking for. He was able to help me get the best price amongst other competive dealerships and worked with me to order the exact car that was a good fit for me. More

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Quick & Easy! We saw a used car online and made a call to the dealership. The online salesman Curt McHenry helped us out with the deal. Within 2 hours we had the ca We saw a used car online and made a call to the dealership. The online salesman Curt McHenry helped us out with the deal. Within 2 hours we had the car. That included me going to our credit union to get a check. No hassle, best experience we have ever had buying a car. Got it for the price we wanted and Curt personally delivered the car to our house on the far eastside. Thanks Curt. More

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Amazing buying experience I just purchased a new Forester. The staff at Tucson Subaru were amazing. I looked at "comparable" vehicles at other dealerships. Not only was the I just purchased a new Forester. The staff at Tucson Subaru were amazing. I looked at "comparable" vehicles at other dealerships. Not only was the Subaru Forester the far superior vehicle, but the over all experience with the sales staff was much more enjoyable. Curt McHenry was extremely knowledgeable, answering my many questions. He helped me find the perfect vehicle for me and worked hard to get that perfect vehicle down to my perfect price. Everyone helped make my purchasing experience straightforward and seamless. My husband owns a Subaru that he purchased form Tucson Subaru a couple years ago. He has had nothing but amazing things to say about his experience and his car. It was on his recommendation that I went to Tucson Subaru and I'm happy I did! Based on my experience I would highly recommend to others. More

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Service after the sale-be careful Nice as can be before money changed hands. Became a non-person after the sale. Salesman found it difficult to answer or return calls on issues. Issue Nice as can be before money changed hands. Became a non-person after the sale. Salesman found it difficult to answer or return calls on issues. Issue were a frozen lock cylinder that was that way when I bought the car. According to the salesman, the sales manager said it wasn't covered under their warranty. That has cost me $250. Could not acquire the keyless entry code that is missing. That is going to cost me $50 at the Ford dealer. I feel like a Mark at a cheap county fair midway. Make no mistake, these are old school car dealers and should be treated as if you are buying from a For Sale By Owner. Trust nothing without verifying and check everything. There is no going back once the money is paid out. Amendment 10-23-14: After my above written review got noticed by Loren Henry (one of four sales managers), He called me and requested that I write a better review. He insisted that Tucson Subaru is not really like what I described. After I explained the before and after treatment I received, he insisted that they would reimburse for the cost of replacing the lock cylinder, stating it was the right thing to do. The check arrived on 10-22-14. He seems to have a better grasp of the big picture than his fellow Sales Manager, Terry Iseminger. Terry, allegedly, was the one who denied the claim because it wasn't covered. The bottom line is that the car still has some problems, included a CD player that "skips", the keyless entry code that wasn't provided, and a hairline crack in the plastic trim around the speedometer/tachometer, which has now become wider and now visible, These things will cost me to fix or replace. I admit that after 10 years without buying a car, I should have been more cautious and less trusting. I do own some of these poor diligence results. Do yourself a favor. If you shop at Tucson Subaru, take the time to introduce yourself to Loren Henry. It just may be the difference between a poor experience and a good one. More

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Enjoyable experience I never thought that I would describe purchasing a car as an enjoyable experience but Curt McHenry did make it a pleasant experience. Sales people we I never thought that I would describe purchasing a car as an enjoyable experience but Curt McHenry did make it a pleasant experience. Sales people were all curteous. Curt took the time to thoroughly explain all the features. We dealt also with Louie Ascencio and I believe Joe Micoletti, and both were also helpful and very nice. I never felt any pressure and would recommend Tucson Subaru to anyone. More

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Strongly recommend I had an excellent experience with Tucson Subaru. The internet sales manager, Curt McHenry, was very pleasant, courteous, attentive, and had a great I had an excellent experience with Tucson Subaru. The internet sales manager, Curt McHenry, was very pleasant, courteous, attentive, and had a great no-pressure approach. My experience with this dealership was very different from other dealerships, where the vibe shifted rapidly from overly friendly to pushy. More

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