Cynthia Krause
Cynthia Krause at Basney Honda

Cynthia Krause | Page 3

Service Drive Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
110 Reviews
4.6

110 Reviews

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110 Reviews of Cynthia Krause

July 16, 2026

Dealership Rating
Employee Rating

Service was good, clean and on time. Will be back for more service in the future. More

by greg_b5847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hoover

July 10, 2026

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First class service and professionalism as I have come to expect with every interaction with the service team! I will never go to another dealership or buy anything other than a Honda. More

by MartinHuntUK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Allen

July 09, 2026

Dealership Rating
Employee Rating

We love Basney Sales and Service! We are always treated respectfully. The last trip was a battery issue. Beau Basney waited on us and the issue was resolved quickly. The mechanic cam More

by SUEGRUETT
Service Price Transparency
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Recommend Dealer
Yes

July 08, 2026

Dealership Rating
Employee Rating

They are always so kind and professional I come here all the time for my car washes too More

by Honda
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2026

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Knowledgeable, helpful advisors. Honest assessment of what needs to be done, no pressure to get additional work done. Nice, spacious waiting lounge. More

by demkrandy
Service Time
Recommend Dealer
Yes

June 18, 2026

Dealership Rating
Employee Rating

They have been very easy to deal with, helpful, and wanting the car shopping to be a positive experience for you More

by robertmazurek600
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Beau Basney

June 07, 2026

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This most recent visit made up for the last visit that was the definition for stupidity (I looked it up in the dictionary.) More

by Jay
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2026

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I appreciate Allen stepping in to repair my car that l was complaining since last December. More

by alhairston63
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce, Austin Aufie

June 01, 2026

Dealership Rating
Employee Rating

Very thorough in explanation of what diagnostic tests were ran and what else was going to be looked at to fix the issue I was having More

by beccakay17
Recommend Dealer
Yes

May 12, 2026

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Employee Rating

Prices are high. Thought about going to other, non car dealership service center but I am so loyal to Honda. More

by CACNORRIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

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