Cynthia Krause
Cynthia Krause at Basney Honda

Cynthia Krause | Page 3

Service Drive Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
105 Reviews
4.6

105 Reviews

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105 Reviews of Cynthia Krause

June 18, 2026

Dealership Rating
Employee Rating

They have been very easy to deal with, helpful, and wanting the car shopping to be a positive experience for you More

by robertmazurek600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Beau Basney

June 07, 2026

Dealership Rating
Employee Rating

This most recent visit made up for the last visit that was the definition for stupidity (I looked it up in the dictionary.) More

by Jay
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 03, 2026

Dealership Rating
Employee Rating

I appreciate Allen stepping in to repair my car that l was complaining since last December. More

by alhairston63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Royce, Austin Aufie

June 01, 2026

Dealership Rating
Employee Rating

Very thorough in explanation of what diagnostic tests were ran and what else was going to be looked at to fix the issue I was having More

by beccakay17
Recommend Dealer
Yes

May 12, 2026

Dealership Rating
Employee Rating

Prices are high. Thought about going to other, non car dealership service center but I am so loyal to Honda. More

by CACNORRIS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

May 11, 2026

Dealership Rating
Employee Rating

Excellent service, never feel I'm being upsold. Very professional and friendly, trustable and reliable. More

by mmajor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Curt Seufert

May 07, 2026

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Employee Rating

Comfortable waiting room but took awe fully long yesterday for the oil change to complete. More

by KAREEM3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 01, 2026

Dealership Rating
Employee Rating

The services on my car were completed very promptly and the employees gave great customer service! More

by jessicaduvall80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Curt Seufert

March 31, 2026

Dealership Rating
Employee Rating

Cameron did an amazing job servicing my car! ! Appreciate the good service at this dealership! More

by Johanm1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Austin rocks to say the list, he is very professional and personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know out More

by Carpizzyezzy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce, Austin Aufie, Rick Hoover , Curt Seufert

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