DJ Hicks

Took to long to make a deal on a truck! Could have been done much quicker! Will not buy another automobile from them! Could have been done much quicker! Will not buy another automobile from them! More

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Bought a 2025 Dodge Ram 1500 Big Horn that had previous body work done and repainted and never disclosed. Once he became aware of the situation all communication stopped!! I know have a vehicle that has t body work done and repainted and never disclosed. Once he became aware of the situation all communication stopped!! I know have a vehicle that has to be repainted and has to affect the depreciation value. Thanks Jimmy Britt for your lack of integrity More

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We’ve bought 4 vehicles, 1st 3 everything went Great. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. More

by JAMES.WEST Verified Customer Verified Customer

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First time buyer could’ve definitely had a better experience pretty much wasted 4 months for a truck with a slipping transmission. experience pretty much wasted 4 months for a truck with a slipping transmission. More

by Codi Verified Customer Verified Customer

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After 18 years, I purchased a new car. I was very happy with Minnie Cooper at Jimmy Britt. She was excellent and helped so much with this wondeful decision! Please go see her for your new I was very happy with Minnie Cooper at Jimmy Britt. She was excellent and helped so much with this wondeful decision! Please go see her for your new vehicle! You won't be sorry! I love my new Jeep Grand Cherokee! More

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Everyone was friendly, courteous and dedicated to assist the customer. They worked as a team to obtain a vehicle which best suited the customers needs, desires and price. I would recommend this dealership the customer. They worked as a team to obtain a vehicle which best suited the customers needs, desires and price. I would recommend this dealership to my friends. More

by jamesa.jae Verified Customer Verified Customer

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We recently purchased a 2024 Jeep Wagoneer at Jimmy Britt worked with Minnie Cooper during the process. She made the entire experience seamless and stress-free! Minnie was professional, knowledgeable, and in worked with Minnie Cooper during the process. She made the entire experience seamless and stress-free! Minnie was professional, knowledgeable, and incredibly efficient. She and finance team went above and beyond to work with me and my wife to complete the deal without feeling rushed or pressure. It's clear she values his customers time and ensures they get exactly what they need. Highly recommend working with Minnie Cooper if you're in the market for a new vehicle. Shoutout to Boomer that he helped the first day when I was browsing and continue to help me after the purchase was completed. I can said without a doubt this dealership emanated trustworthy. More

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No wait time took care of problem with no issues very nice and easy to work with .Friendly staff nice and easy to work with .Friendly staff More

by MARGIE.L Verified Customer Verified Customer

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Chris was very professional and courteous. He kept me informed through the process. Coffee was always full as well. Thanks He kept me informed through the process. Coffee was always full as well. Thanks More

by BERNIE5182000 Verified Customer Verified Customer

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Was trying to work with Kelly in regards to a new truck for my business. Make a long store short finally found the truck that would work and I as sent 3 different sets of numbers by 2 different managers. N for my business. Make a long store short finally found the truck that would work and I as sent 3 different sets of numbers by 2 different managers. Numbers they worked out before sending to me. After the last numbers I received I agreed to do the deal. After speaking to the manager verifying the numbers he sent me which he verified being true. I sent my docs needed to begin the paperwork process. Same manager calls a couple hours later saying they will now no longer honor the deal with the figures he sent me. As I ask for sometime to call me in regard to this the GM called me and gave the sorriest excuse as to why they would not honor the deal after myself and the sales manager agreed to numbers. I then get a text that they sold the truck but would find me another one. Here we are 4 days later and I’ve heard nothing from the salesperson or management. I’ve texted and call both sales and management and have receive 0 contact. Legal ramifications are set. No wonder Jimmy Britt sold out his other stores. This is standard practice I assume. More

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