"Excellent sales people with straight forward pricing"
Dealership was professional, helpful, and the sale of the vehicle was smooth with the vehicle ready upon arrival. Dealer allowed down payment over the phone with final payment after inspection. The sales person was very helpful in working out the details of the sale and was low pressure. The sales person was also knowledgeable on the vehicle technology use and configuration. There were no "last minute changes" I have experienced at other dealers what I was quoted was what I payed driving off the lot. Purchase sheet was clear an straight froward without having to guess where numbers were coming from. There were no numbers shifted to other areas "shell game" at this dealer or discounts that read as down payments as I literally experienced during my vehicle search from other dealers. It was honestly the best new vehicle purchase experience (3 total) I have had.
"Everyone was very friendly and Dakota was easy to work..."
Everyone was very friendly and Dakota was easy to work with and there was no pressure. Mark handled the paperwork efficiently and also was very friendly and easy to work with. I highly recommend them and Suburban!
"Dakota was awesome to work with! I will most definitely..."
Dakota was awesome to work with! I will most definitely use him again in the future and Steve made the financial piece super smooth. Great team and great service. Thank you for helping me on Friday. As long as Dakota works at suburban chev I’ll be back.
"Dakota Otto was an awesome salesman."
Buying the car was not the unpleasant experience I was expecting. My salesman was awesome. He didn't pressure me at all and was very helpfu.
"Purchased a new suburban and the process went very..."
- 2020 Suburban
Purchased a new suburban and the process went very smoothly in all areas, from finding a vehicle, to getting all the financing completed and taking delivery of the vehicle. Very helpful staff.
"Excellent work with Dakota, Mark & Steve in Finance "
The experience with the team there was excellent ,very good service experience and very good flexibility with the switching of the buick to the Chevrolet Equinox !
"Dakota was very helpful and friendly. Willing to work..."
Dakota was very helpful and friendly. Willing to work with me on anything I needed. There was a minor fix that was needed on the car, and he made sure that it was fixed at no cost to me, and that it was all taken care of. Very good dealership, with even better people.
"Dakota helped us find the exact car we were looking for...."
Dakota helped us find the exact car we were looking for. From the moment we drove onto their lot all the way until we closed on the sale. Couldn't be happier with the vehicle. He also kept in touch with us throughout and would call back immediately. Dakota answered any questions we had. We never felt rushed, he listened to everything we said, about the type of vehicle we were looking for etc. And he delivered and then some. Couldn't have thought about getting this vehicle. It has everything we wanted and tons more. Dakota is a top employee, I would absolutely recommend suburban chevrolet in eden prairie to friends and family as well as recommend they deal with Dakota Otto! Thank you!
"Was very easy to work with didn’t make anything to..."
Was very easy to work with didn’t make anything to difficult to understand. Also made good use of our time got us in and out quickly. Overall extremely happy with my experience.
"Dakota was wonderful to work with! He went out of his way..."
Dakota was wonderful to work with! He went out of his way to help us. He made it quick and easy. And we love our new (used) vehicle!