Dale Crosby

Subaru surprise store has been the only location I will use for both service of my 2017 Subaru and now my new 2025 Outback. The sales people are kind, knowledgeable and ZERO pressure. Thank you for being t use for both service of my 2017 Subaru and now my new 2025 Outback. The sales people are kind, knowledgeable and ZERO pressure. Thank you for being there for the Suby owners 😊 More

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Mark was awesome. Went in for 30,000 service and Mark got me out very quickly! Mark was very friendly and very easy to understand. He went over the results of my serv Went in for 30,000 service and Mark got me out very quickly! Mark was very friendly and very easy to understand. He went over the results of my service. The dealership was super clean and offered snacks and drinks to relax which I greatly appreciated. So happy to have a great Subaru dealership close to my home again. Also very nice to see that the dealer looked fully stocked of inventory. More

by WONGCAM75 Verified Customer Verified Customer

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John William was Very friendly, polite and easy to work with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to i with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to increase our payments. . He showed my wife and I the Forester and Outback. We appreciated that if we had a question about the car that he didn’t know, he would find the answer online or asked someone who knew. He seemed to care about our satisfaction and wanted us happy with our decision. More

by bill@musicmx.net Verified Customer Verified Customer

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Best customer service I have ever experienced, attention to detail was very present. Thank to envolved to make this happen. I have already recommended to everyone I know. Thank you 🙏🏽 to detail was very present. Thank to envolved to make this happen. I have already recommended to everyone I know. Thank you 🙏🏽 More

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The Subaru Superstore of Surprise is absolutely amazing. They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accom They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accommodated my kids while we were signing papers. I will always recommend them while we live in AZ. More

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So glad we found Subaru of Surprise! They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outb They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outback…it’s a very safe vehicle, fun to drive and all the bells and whistles play an important role in a comfortable and smooth and safe ride! The dealership appears well run and organized and they want to make sure the customer is always a priority. More

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For a wholesome and honest car purchasing experience, Tyler Hughes is the 'Sage of Subaru'. A delightful salesman who puts his customers first. Tyler works diligently to ensure that his customers' need Tyler Hughes is the 'Sage of Subaru'. A delightful salesman who puts his customers first. Tyler works diligently to ensure that his customers' needs are met while being open and transparent simultaneously. He even goes the extra mile to find alternate choices in the event that you be unhappy with stock availability. Customer satisfaction is Tyler's # 1 goal, so if you're on the market for a new vehicle, head on down to Surprise Subaru Superstore where all the staff share Tyler's modus vivendi. From the sales floor, Kody, to the sales managers, Jonathan and DJ; the finance gurus, George and Todd; to the Parts Department, Dale, and most importantly...the service superstars, Gil and Angelo, and lastly, Tina, the technical wizardess, my heartfelt thanks for a tiptop experience. More

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By way of comparison with your neighboring Honda dealership (where we purchased a car six months ago), the experience with Subaru was a full five star experience, while Honda was only a one star e dealership (where we purchased a car six months ago), the experience with Subaru was a full five star experience, while Honda was only a one star experience — in terms of our true and honest overall buying experience. We will purchase on average one new car per year for our family going forward. Owing to the experience with your excellence in both product and marketing, we will give 100% of our business to your dealership. Please keep up the great work guys, you are greatly appreciated as second to none in Surprise! More

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Best experience I ever had at a dealer. And on top that, best subaru dealer in The Valley. Friendly, honest, fair and attentive. Kyler, my salesperson, one of the best, if not the best salesperson I have ev best subaru dealer in The Valley. Friendly, honest, fair and attentive. Kyler, my salesperson, one of the best, if not the best salesperson I have ever met. More

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Kyler made my Subaru buying experience a BREEZE. When I went in to order my Subaru he was attentive to what I wanted and made me feel like part of the family. He even told me they had exactly what I wanted went in to order my Subaru he was attentive to what I wanted and made me feel like part of the family. He even told me they had exactly what I wanted on order already and I could get the exact Subaru I wanted in the next month! He kept me updated from order to delivery. The day of pick up I was in within hours of my car being delivered, flew through finance, and was in my new car within hours, the fastest dealership experience I’ve ever had. I decided to get some accessories. Kyler walked me through the process of purchasing the accessories and getting me set up with an appointment to have them installed in the next week. He delivered my car to me and made sure to answer any and all questions I had. I will be recommend Subaru Superstore of Surprise to all my friends and will make sure they speak with Kyler because he was AWESOME! More

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