Dan Ford | Page 29

Routine Maintenance Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting t Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting to lower temps (finally) in Tucson. More

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Vehicle Replacement My wife and I had bought a 2017 Outback Limited which totally fulfilled our active lifestyle. The comfort and versatility along with the multiple safe My wife and I had bought a 2017 Outback Limited which totally fulfilled our active lifestyle. The comfort and versatility along with the multiple safety features sold us on it in the Fall of 2017. Unfortunately, there was a nagging sound emitted when going over certain rough paved roads. The service team and Subaru tried unsuccessfully multiple times to correct this. The entire time they were courteous and informative. Ultimately, Subaru and Tucson Subaru replaced the vehicle with a new 2018 Outback. The whole replacement process was completed within two weeks of opening a case. We were left totally satisfied and, realistically, made more than whole. Kudos to the local dealer and Subaru of NA. A sincere thank you to all especially Bob Wilson our salesman for both purchases and Dan Ford our service rep. More

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Great Service, Every Single Time ! I have been Working with Dan for many years ! I trust him completely, If he says I need something done to me car, I know I need it. He has a wealth o I have been Working with Dan for many years ! I trust him completely, If he says I need something done to me car, I know I need it. He has a wealth of Knowledge, is able to explain things to me in a language that I can understand. Most importantly, He treats me with Respect and Sincerity ! First Class Professional ! A real Asset to this Dealership !! More

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Great Experience This is the second Outback we’ve purchased from Trent Nichols at Tucson Subaru. Trent is a great guy and really looks out for his customers. Jennife This is the second Outback we’ve purchased from Trent Nichols at Tucson Subaru. Trent is a great guy and really looks out for his customers. Jennifer Duran got us through the financing and paperwork with a minimum of fuss. She also is very pleasant. We purchased a second Outback from Tucson Subaru because we really have enjoyed our first Outback and the service has been excellent. More

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Total Excellence! ASK for Trent! He is a tremendous person. His service is exemplary. Dedicated to making every part of your decision and purchase work to your benef ASK for Trent! He is a tremendous person. His service is exemplary. Dedicated to making every part of your decision and purchase work to your benefit. He is always available after your purchase to assist with any questions or requests. Trent is very knowledgeable about his product and the industry. We are very excited to have purchased our second Outback from Trent. Thank you Trent, Dan, Scott, Jennifer and Tucson Subaru for your excellent service!! More

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Truly outstanding service My 2015 Subaru Outback is the smartest car that I have ever owned and, for that reason, your service department is crucial to my enjoyment of the vehi My 2015 Subaru Outback is the smartest car that I have ever owned and, for that reason, your service department is crucial to my enjoyment of the vehicle because your staff has not only maintained the vehicle but also taken the time to educate me in its proper use and operation. In this regard, Dan Ford is truly outstanding. I learn something valuable EVERY TIME that I talk with him because he is clearly dedicated to helping me to get the maximum benefit from my Subaru. Dan Ford is the best service advisor that I have ever worked with during my six decades of car ownership. He really reflects well upon your dealership and performs his job at the highest level. Clearly, this will translate into customer loyalty because I bought my Outback at Tucson Subaru, I have had it serviced exclusively at Tucson Subaru and I will never take it anywhere else. Congratulations on doing great service for me! More

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My first experience with Subaru service was outstanding. Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likel Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likely to change. More

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Outstanding service! The 30,000 mile service was finished earlier than the estimated time. It was also great to see Trent Nichols while I was at the dealership. The 30,000 mile service was finished earlier than the estimated time. It was also great to see Trent Nichols while I was at the dealership. More

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Trusted service center with exceptional staff I can count on Tucson Subaru to service my 2013 Outback to keep it running at peak performance. I like receiving discount coupons in my email to help I can count on Tucson Subaru to service my 2013 Outback to keep it running at peak performance. I like receiving discount coupons in my email to help defray the costs and the followup emails to ensure that I am completely satisfied with the service my ride received. My service advisor is Dan Ford, who introduced himself when I had purchased the Outback in 2016, who is wonderful to work with and keeps me advised of all facets of the service being performed. All of the staff that I have interacted with from sales and service strive to accommodate my needs and answer all of my questions. More

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prompt and informative service When I drove into the service center I was met immediately by a young man who then told my service manager, Dan, that I had arrived. Dan reviewed the When I drove into the service center I was met immediately by a young man who then told my service manager, Dan, that I had arrived. Dan reviewed the services I would get, and showed me the way to the lounge with coffee and treats. Service took the exact time they said it would and the whole staff was very polite. More

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