Dan Ford | Page 36

Superior customer service I've come to expect! From sales to service, Tucson Subaru provides a fantastic ownership experience. I highly recommend every aspect of their dealership to anyone consider From sales to service, Tucson Subaru provides a fantastic ownership experience. I highly recommend every aspect of their dealership to anyone considering the purchase of a new or used Subaru. More

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Best car-buying experience ever! Can't say enough about this dealership. Jennifer Duran made buying a car a pleasurable experience. She was knowledgeable about all models and adequate Can't say enough about this dealership. Jennifer Duran made buying a car a pleasurable experience. She was knowledgeable about all models and adequately answered all questions. More

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In love with my rex I was looking for a new car. I drove the new civic 2016 (drove Honda's for most of my life) decided to drive a wrx. Because it had been in my affordab I was looking for a new car. I drove the new civic 2016 (drove Honda's for most of my life) decided to drive a wrx. Because it had been in my affordable dream car list for many years. And with rhe new model I just hat to see it. Absolutely fall in love with the car right away. Im almost 39 years old so I needed a car with simple yet nice looks. Don't like to much sculpting and lines on my cars. Any way long story short this car fits perfect for me in every single way. It has all the space I need flr my family and it has the 4 cylinder turbo with all wheel dv so is there when I wanna have fun. Kevin "big bird" was amazing on working with me and I really liked the no pressure sales from him he was just there to answer all my questions. Overall it was a great experience great dealership, and I love my rex. Over all I couldn't be happier with my experience at the dealership and their top notch service. More

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Amazing dealership . After several issues with tire pressures, the dealership responded to my frustrations promptly and mounted four new tires on my Forester. Never in . After several issues with tire pressures, the dealership responded to my frustrations promptly and mounted four new tires on my Forester. Never in my dreams did i think they would honor my request for new tires. I love this dealership, especially Bob Wilson who has always followed through on any of my concerns for the past 3 years. I also commend the service department for thoroughly following through on my issues. This is a great dealership and the Subaru Forester is an outstanding vehicle. I LOVE My Subaru. More

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Favorite dealership Have bought 3 cars to date from Jack McVey at Tucson Subaru. I hate buying cars, but Jack is a fair and honest salesperson, and I always return to hi Have bought 3 cars to date from Jack McVey at Tucson Subaru. I hate buying cars, but Jack is a fair and honest salesperson, and I always return to him when I want a new car. Jack McVey in sales and Curt McHenry who handles the financing are trustworthy, friendly, and they make buying a car a fun experience, instead of the dreaded chore it was before I found the Tucson Subaru dealership. I also trust my cars to Dan Ford in their service department. As long as this dealership continues to provide the excellent service they have in the past, I will continue to deal exclusively with them. I am pleased to rate this dealership, and Jack McVey in particular, a full 5 star rating. More

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Amazing experience at Tucson Subaru The service center covered the issue I had with my wrx and I was able to trade it in for a new forester XT with zero hastle. Trent Nichols sold me The service center covered the issue I had with my wrx and I was able to trade it in for a new forester XT with zero hastle. Trent Nichols sold me my last vehicle and my new one. He is who I recommend to all of my friends and family. I don't believe there is a better car salesman/manager in AZ. My family is growing and I will be a Subaru customer for life because of the quality of service and the vehicle engineering. More

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Staff The vario members of the staff we met on several visits were invariably knowledgeable, courteous and professional, patient with questions, uncertain The vario members of the staff we met on several visits were invariably knowledgeable, courteous and professional, patient with questions, uncertainties and idiosyncrasies at each stage from initial inquiries to final purchase and handing over the keys.. More

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Returning to Subaru 30 years after my first Subaru, and a variety of manufacturers inbetween, I purchased a 2016 Legacy Premium. I visited the dealership several times, 30 years after my first Subaru, and a variety of manufacturers inbetween, I purchased a 2016 Legacy Premium. I visited the dealership several times, looked at several cars, test-drove a few, and finally decided on a Certified Pre-Owned Legacy. There is rarely a single automobile that is perfect for every need, however I have confidence that the Legacy will fit my needs - and it has top safety ratings. My previous dealership experience had left a long-lasting negative impression (although a premium brand, it reeked of all the negative implications that are associated with the auto sales process of the 1970s..."would you like undercoating with that?"). The purchase of this Subaru was the opposite of that; Tucson Subaru was professional, courteous and, most definitely, not complicated or rushed. More

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Service that made me smile After a frustrating revisit to diagnosis an AC problem, my service advisor Dan Ford and tech Christian found an impossibly small leak in a coolant lin After a frustrating revisit to diagnosis an AC problem, my service advisor Dan Ford and tech Christian found an impossibly small leak in a coolant line and had to order a part...I would be without my car for a few days. To mitigate my inconvenience , my salesman Bob dropped off a loaner car at my house...and then dropped off my car when it was done! Service with a smile and great follow up by my salesman. Thanks Guys! More

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Bob Wilson is a rock star--Masters of excellence Just bought an Outback from Tucson Subaru. Bob Wilson was amazing. After a test drive, he texted me a follow up. When I was ready, I texted him to Just bought an Outback from Tucson Subaru. Bob Wilson was amazing. After a test drive, he texted me a follow up. When I was ready, I texted him to say what I wanted. A few texts and a few days later, I'm at the dealership signing my paperwork. The finance guy, Tim Hanson, was great too! Easy, breezy, awesomeness all the way through this process. Bob, Tim and the Tucson Subaru have mastered ease car buying! More

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