Dan Kachinsky | Page 8

Great Business Model I have been dealing with Phillips for 30 years and they keep getting better. I had a Transmission flush and filter change done. After finding the fi I have been dealing with Phillips for 30 years and they keep getting better. I had a Transmission flush and filter change done. After finding the filter was not accessible without a major overhaul, they charged for a fluid change only, Integrity is one reason I service all 4 vehicles at Phillips. I also like the follow-up e-mail. I can compliment Chris directly or let her know of any concerns. Also needed the drivers door seal replaced. Let Dan know a week before and the parts were there when I brought the Traverse in. 94,000 miles and running so good, the wife will not part with it. More

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No problems!!! My car needed servicing. (non warranty) Crisrtine Finch the service tech and parts. found OEM parts comparable to other service providers. and a fair My car needed servicing. (non warranty) Crisrtine Finch the service tech and parts. found OEM parts comparable to other service providers. and a fair price. I got orginial parts, dealer service and expertise, and Phillips policy of satisfaction. You can't ask for much more. More

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Thanks to your employees Thank you to Paul Nelson, Dan Kachinski and Kyle Q. My 2013 malibu ltz was in for service and I appreciate the prompt, courteous, considerate service Thank you to Paul Nelson, Dan Kachinski and Kyle Q. My 2013 malibu ltz was in for service and I appreciate the prompt, courteous, considerate service from all of you. Joan Dunlap More

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2011 Equinox seat bolt recall, oil change & tire rotation I am always treated very courteously and my appointment time is always honored. Scott Perak and Dan Kachinsky always check in with me and let me know I am always treated very courteously and my appointment time is always honored. Scott Perak and Dan Kachinsky always check in with me and let me know the progress of my vehicle. Feel very confident when I visit Phillips in Frankfort. Bob Swallow More

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Thank you Rafat and Dan! Thank you for taking care of our vehicles and reaffirming Phillips commitment to service and trust. You guys are great. Thanks for personally takin Thank you for taking care of our vehicles and reaffirming Phillips commitment to service and trust. You guys are great. Thanks for personally taking care of my family and me. More

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Reg Hernandez Volt repair Had to make a appointment for my volt , door lock front passenger did't work, and front tire area was making a squealing noise, made the call for se Had to make a appointment for my volt , door lock front passenger did't work, and front tire area was making a squealing noise, made the call for service and Was told Next available date was two weeks away( that kinda of surprised me) however I took it. When I did arrive Tom Barton (service rep) greeted me was professional and pleasant, a loaner was arranged and within 10 minutes I was out of there( nice! ) Dan Kachinsky ( service manager) took the time to stop and say hello (nice guy), it took 4 days for the repairs (parts and paint job was required) , however everything was fixed to my satisfaction. Dan personally took care of me when I picked up my volt. I know phillips gives great deals , but to me it the service afterwards that counts and for this they get a A+ Thanks again More

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Service I had two Chevrolet cars that need service. I called up Scott Perak and he arranged for both cars to be serviced in no time! Service center is always I had two Chevrolet cars that need service. I called up Scott Perak and he arranged for both cars to be serviced in no time! Service center is always great. I love dealing with Scott and Dan. They are friendly and the customer always comes first!!! More

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Service Visit We have owned our traverse for 2 years. Dan Kachinsky and his staff have always been awesome to deal with. Whether it's been a simple oil change or an We have owned our traverse for 2 years. Dan Kachinsky and his staff have always been awesome to deal with. Whether it's been a simple oil change or any other question we might have they have been over and above helpful. We appreciate all their hard work and knowledge. More

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Nice. They work hard at Phillips Chevrolet to take care of customers. They were trained very well in customer service. Many fine employees there. Superio They work hard at Phillips Chevrolet to take care of customers. They were trained very well in customer service. Many fine employees there. Superior customer service here. More

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Customer Service I had a couple issues regarding paint and scratches along with a couple of recalls on the vehicle. I had excellent service as they understood I needed I had a couple issues regarding paint and scratches along with a couple of recalls on the vehicle. I had excellent service as they understood I needed the vehicle back to go out of town. They worked very hard to fix all issues and the rest will be taken care of when I return the vehicle. More

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