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Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
168 Reviews

Dealership Experience

17 yrs, 2 mos

4.7

168 Reviews

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168 Reviews of Dan Overman

June 24, 2025

Dealership Rating
Employee Rating

People were knowledgeable, helpful and courteous. If someone didn’t know the answer to a question they would get up and find the answer, or someone who explained it. More

by STERTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Nick Feruito, George Hadgigeorgiou, Matt Newman

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Jun 24, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 20, 2025

Dealership Rating
Employee Rating

He made my first experience amazing he was nice funny and made you feel comfortable.. More

by TabbyK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, John Albany

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Jun 20, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Jun 24, 2025

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

Dealership Rating
Employee Rating

Won't cover repair on brakes after only putting 6k on the car. Ford app says brakes were serviced in 2024! Shouldn't need brakes after 6k miles! More

by HEIDIk956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Newman

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Jun 12, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 02, 2025

Dealership Rating
Employee Rating

Everything was great and all involved were super friendly, knowledgeable and honest. I felt no pressure while I was there. More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Fernando Rodriguez

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May 03, 2025

Ken Ganley Ford Parma responded

It's great to hear that Dan, John, and Fernando were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 06, 2025

Dealership Rating
Employee Rating

Staff was fun and friendly and very helpful throughout the entire process, making it a pleasant experience. More

by shytisdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

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Apr 06, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2025

Dealership Rating
Employee Rating

Great service sales team very friendly and upfront and no run arounds about the sales of vehicle More

by jarhead1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tracy Sapienza

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Apr 06, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 28, 2025

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Employee Rating

We are happy to purchase another time. We appreciate the awesome service from the Salesman Mark, finance and other staff! More

by laritahand7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Mar 28, 2025

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

March 27, 2025

Dealership Rating
Employee Rating

Very professional and quick service. Mark was wonderful to work with. We are very excited about our new vehicle. More

by kymme021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Mar 27, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 24, 2025

Dealership Rating
Employee Rating

Mark Rezzano was a very personable and knowledgeable sales person. We were greeted at the door and made to feel right at home. We love the 2017 Buick Enclave. We would recommend Ken Ganley Ford. Very More

by halster69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Dealership Rating
Employee Rating

I think they were great. The service was the best I had in a long time .they hooked me upc More

by coemike5807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Nick Feruito, Madelyn Vega, Fernando Rodriguez

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Mar 26, 2025

Ken Ganley Ford Parma responded

Thanks, Mike, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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