Dan Roberts | Page 9

I recently went to Toyota of Wallingford to talk about possibly getting a new vehicle. It was 17 1/2 years since I last got a new car (or any car) so I wasn't familiar with the current process. I had made possibly getting a new vehicle. It was 17 1/2 years since I last got a new car (or any car) so I wasn't familiar with the current process. I had made an appointment before heading to the dealership. Cheryl McKenna of the Internet Department set up my appointment. She was pleasant to deal with. When I arrived, I checked in at the front desk and was directed to sit down at any available table in the showroom. Product Specialist Denny Boedhoe soon came out and greeted me. I told him I was interested in a Prius Prime. He answered some questions I had as car technology has advanced a lot since I purchased my last car there (a Corolla). He got some data sheets for each of the two Prius Primes they had available. He explained the differences. After I decided on the version I wanted, he explained the purchase options (lease, buy, or finance). I decided to finance the car. I had frozen my credit a few years back. Denny helped me try to unfreeze the credit. We were only able to unfreeze one of the 2 that they needed to check my credit. Denny passed the info to the Dan Roberts of the finance department. Denny took me out to the car, and we took a test drive. It was love at first sight. He explained a lot of the technology. After we got back, Dan Robers came out and said that one of the necessary credit agencies was still frozen. I explained why. He went away. He came back and told me he was able to get credit for me. Denny helped me contact my insurance company and get my insurance changed from my Corolla (which I was trading in) to the Prius Prime. He directed me to the business manager who went over the loan and the paperwork. He had me sign where necessary and gave me copies of the documents. I went back out. Denny directed me to a branch of my bank where I was able to get the down payment. I went back and gave it to Denny. The car was going to be ready for me the next day after they put on a protective coating on the outside and a protective coating on the inside. I came back the next day. Denny again showed me the various technology of the car. Denny was very personable. He never made me feel he was trying to upsell me. He said call him any time with questions. He took me on a tour of the service area. It was amazingly clean and orderly. He took me to a radio station they have there were I talked to the DJs which was really cool. Dan Roberts was great. He made what could be a stressful process go smoothly. I've dealt with Toyota of Wallingford for 17 1/2 years. My experiences have always been great. This is probably my last car (I'm 65), but if I ever get another one, it will be at Toyota of Wallingford More

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I recently had the pleasure of purchasing a vehicle at Wallingford Toyota, and the experience was nothing short of outstanding. From start to finish, the staff was professional, knowledgeable, and genuine Wallingford Toyota, and the experience was nothing short of outstanding. From start to finish, the staff was professional, knowledgeable, and genuinely committed to providing exceptional service. A special shoutout to Denny, who went above and beyond to make the process seamless and enjoyable. Denny took the time to listen to my needs, patiently answered all my questions, and helped me find the perfect car without ever making me feel pressured. His expertise, attention to detail, and genuine care for his customers truly set him apart. The entire process was smooth and efficient, with clear communication at every step. The dealership itself was clean, well-organized, and welcoming, creating an atmosphere of trust and reliability. If you're looking for a dealership that values customer satisfaction and has incredible team members like Denny, I highly recommend Wallingford Toyota. I’ll definitely be returning for future purchases and services! More

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The people that work there are excellent to work with. They are always polite and work as hard as they can to try and make a deal with you. I have been going there for the last nine years and I get a new They are always polite and work as hard as they can to try and make a deal with you. I have been going there for the last nine years and I get a new vehicle every three years from them with no issues More

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Toyota of Wallingford was great to deal with. No pushy salesman. Just straight up pricing and they explained every part of the buying process. I definitely would recommend them No pushy salesman. Just straight up pricing and they explained every part of the buying process. I definitely would recommend them More

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Purchased a New Camry from Steve Lang and had a great experience. My second lease experience. My second lease More

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Brian was fantastic! We walked in unsure and left super satisfied. We found a vehicle we love and can’t wait to enjoy for many years. We walked in unsure and left super satisfied. We found a vehicle we love and can’t wait to enjoy for many years. More

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Lilia showed us the vehicle we saw online. When she brought the vehicle out we were satisfied with the quality and maintenance on the vehicle. She answered our questions professionally and pro When she brought the vehicle out we were satisfied with the quality and maintenance on the vehicle. She answered our questions professionally and provided support going over the process. Dan gave us a run down on financing the vehicle. He provided feedback on getting the best deal. We are more than satisfied getting a vehicle from Toyota of Wallingford. More

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Dealership is nicely set up. Finance manager was great to work with. Our interaction with the salesman was the most pleasant experience we have had. Finance manager was great to work with. Our interaction with the salesman was the most pleasant experience we have had. More

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Wonderful people and they helped me so much with the entire process. If it was not for Darius Nelson It would not have been so smooth. Thank you entire process. If it was not for Darius Nelson It would not have been so smooth. Thank you More

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Lilly was very accommodating and not too pushy. She did a nice job. Available for me She did a nice job. Available for me More

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