"Five star experience!"
I found this certified lexus online. I placed a call to the dealership and within minutes Shelley Turpin, sales associate returned my call. She made buying this car an absolute pleasure. I was able to negotiate over the phone very easily! She addressed all of my needs and was very proactive to address any questions or concerns. Shelley is very personable, down to earth, and honest.
I've never bought a car that I haven't seen before and honesly, I was a bit nervous! The four hour drive to pick this car up was well worth my time and I would most definitely buy another car from Lexus of Akron-Canton again. My car is beautiful and exactly what I wanted.
Dan Smith, finance manager was very well prepared (found a great interest rate) and I have to mention he has a great sense of humor. It was a very smooth process!
The staff was all very welcoming and I highly recommend this dealership as I feel as though I received a fair price.
Thank you both so very much, I love my car!!
"As professional and helpful as it can get!"
- Mike and Lynnette
Ruth and the entire Lexus of Akron-Canton Team were so polite, supportive, patient and helpful as we considered our lease of an RX-350. Our final selection came as a result of this great team's support and Ruth's individual work with us. It was a pleasure and a joy!
"Why would you go anywhere else?"
Nothing has been left unanswered. Nothing has been overlooked. When I walked on the lot Ruth Ham always had my needs as her priority. I never felt like she was selling me a car, rather, it was genuinely important to her that I found a car that was exactly what I wanted. Because of that she provided us choices and information to help me make a decision. The decision was easy and I adore my car. The communication at all levels is unbelievable and hard to find in this day I age. My sincerest thanks to Ruth and all those who have made this purchase so enjoyable. Did I say I love my car?!!!
Other Employees Tagged:
, Jeff Schulz
"Our third lexus"
Our salesperson Shelley T was a joy to work with, she answered all of our questions. (And we had a lot) We’ve dealt with other sales people in the past and found them untruthful, with Shelley she was honest and we appreciated it. I would definitely recommend Shelley to friends and family. We gave quality of work a 3 because they offer a ArmorAll products for carpet and seats etc and the inside of our car is splattered with armorall and on the back of our seats they left streaks. Not acceptable. The outside of our vehicle needed cleaned up from the armorall applicantion also, it looked like bug guts on the back door. They left a lot of fingerprints everywhere including the moonroof. (Not just one or two prints we had full hand prints on the glass and finger prints along the chrome area) We love Lexus, but perhaps it’s hard to find people that take pride in their job. 😕
Our Lexus rides like a dream and we love it. We just need the inside detailed now.
Lexus is amazing 😉! I had a very great experience! I would like to thank Shelley and Dan for all of there help . They were very helpful and polite, answering all my questions and they very direct and honest in helping me choose the right vechial that fit my everyday budget and life style. I am very happy and have a new car and great piece of mind!! Thank you 😊 so much!!! I have a great car a great warranty and I honestly couldn’t ask for more! The Lexus team is amazing 😉!!!!!!
"Easy going Perfection. "
- Greg P.
Everyone is there to help you without being intrusive. The people are good natured, happy anf proffessional. The facilities are clean and comfortable. Their car selection is all you need. Lexus and this dealership rocks.