Dana Fancher | Page 4

Dana, in Sales called to congratulate me on owning my car for 5 years. Asked me if I needed anything. I needed an oil change and also ended up asking for a tire rotation. Had a lot of other service done and for 5 years. Asked me if I needed anything. I needed an oil change and also ended up asking for a tire rotation. Had a lot of other service done and it cost me over 600 but it was needed. Jordan in service was great. More

by PILLBUG393 Verified Customer Verified Customer

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We were treated with kindness and respect the entire time we were there at the dealership. I want to especially thank Everette Hall who was very personable and knowledgeable. He was an excellent listener, w we were there at the dealership. I want to especially thank Everette Hall who was very personable and knowledgeable. He was an excellent listener, which helped us make an informed buying decision. More

by drhoades76 Verified Customer Verified Customer

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This dealership and specifically Dana and Emanuel went above and beyond to work with us! above and beyond to work with us! More

by mhgann Verified Customer Verified Customer

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Was very satisfied with service, professionalism & courteous, respectful attitudes of everyone I came in contact with at the dealership. courteous, respectful attitudes of everyone I came in contact with at the dealership. More

by paulahwiggen56 Verified Customer Verified Customer

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Was a great buying experience! Would recommend every day of the week to friends and family looking to buy a new or preowned vehicle! Would recommend every day of the week to friends and family looking to buy a new or preowned vehicle! More

by Samajaeb Verified Customer Verified Customer

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All done the best job I have ever seen nobody is better than y’all than y’all More

by BUB1525 Verified Customer Verified Customer

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Great, friendly helpful, informative, competent, eager to please, knowledgeable, what else can I say? Thank you all. to please, knowledgeable, what else can I say? Thank you all. More

by Hankhunter Verified Customer Verified Customer

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Dana Fancher was quick and helpful on making my deal. I had had a bad experience with my local Tennessee dealer and worked with Dana over the phone. I scheduled my paperwork the following Friday. I'm sor I had had a bad experience with my local Tennessee dealer and worked with Dana over the phone. I scheduled my paperwork the following Friday. I'm sorry to say the dealership dropped the ball at that point. I made it clear that I wanted to sign the paperwork and get back to work as soon as possible. Somehow after calling me two times to schedule my pick up time, there was an issue with leasing to a Tennessee resident. They wanted to make sure my vehicle was ready but apparently no consideration was given to the paperwork. I arrived at 9 am sharp when they opened and finally was on my way home almost 3 hours later. They did make time to try to sell me a service agreement after being there 2 hours. Apparently I should count myself lucky as the Michael Welch said most deals take 4 hours. It was infuriating because I've closed my last 2 mortgages in less than 20 minutes. The Honda Ridgeline I leased is great. Their consideration for customers' time not so much. I sent an email about my experience to the general manage and the manager of my deal and got no response. Had a received any response, I would not be writing this review. More

by jay n Verified Customer Verified Customer

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Adam was eager to get me the vehicle and as close to the price i was wanting to pay. Friendly service. I feel like i shoudve been given clearer options with my loan but, other than that........i like my ri price i was wanting to pay. Friendly service. I feel like i shoudve been given clearer options with my loan but, other than that........i like my ride. More

by Ceveruskane Verified Customer Verified Customer

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Our sales representative was awesome. Very professional, knowledgeable and was also accommodating during the hot heat by getting us cold water. He was able to answer all our questions a Very professional, knowledgeable and was also accommodating during the hot heat by getting us cold water. He was able to answer all our questions and if he didn’t know he found out the answer! More

by DEBHUNTER72 Verified Customer Verified Customer

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