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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 40

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

January 19, 2023

Dealership Rating
Employee Rating

Elder service has always done an outstanding job. Fast friendly service and they do what’s right. More

by mikelashb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Decaro

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Jan 23, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 14, 2023

Dealership Rating
Employee Rating

Great dealership who always goes the extra mile to make things right if something goes wrong More

by PAULINEGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos, Brandon Rodriguez

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Jan 18, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 08, 2023

Dealership Rating
Employee Rating

There were several mats in the trunk, but they do not fit my car in front. The only thing there is plastic. More

by BUGBEES22
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos, Nacer Menouni, Brandon Rodriguez

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Jan 11, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2023

Dealership Rating
Employee Rating

Customer service advisor has always been professional and curiosity always recommend future services needed for vehicle. More

by barkzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers , BJ Llanos

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Jan 07, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 01, 2023

Dealership Rating
Employee Rating

Very bad services. And no one will return your call. I will never go back. More

by Aboroomi1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 03, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

December 29, 2022

Dealership Rating
Employee Rating

He’s an awesome dude very reliable and trustworthy and hard worker definitely more business with this gentleman More

by Ajlawncaregroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Nabil Brohmi, Joshua Haegele, Evelio Lopez

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Jan 01, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 01, 2023

Ajlawncaregroup responded

All the gentleman that help me purchase, my vehicle are awesome and kind and with most respect I would consider them for my next purchase in the future.

December 28, 2022

Dealership Rating
Employee Rating

Great service, great team, great person, great information, greatly appreciate your service and determination to make this a great success More

by mike@postcardmania.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, James Decaro , BJ Llanos

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Dec 29, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2022

Dealership Rating
Employee Rating

It is the best I always take my care there just amazing I tell you. More

by trac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez, Jake Rubin

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Dec 25, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 18, 2022

Dealership Rating
Employee Rating

Wonderful. Cares about your needs with your car. Considerate, Pleasant atmosphere. Helps my day. Thank yous More

by pjh103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner, Jennifer Perez, Badre Ghoumari , Mike Allen, BJ Llanos, Brandon Rodriguez

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December 17, 2022

Dealership Rating
Employee Rating

Both the sales and service departments at Elder are exceptional. Always professional and helpful. 5-stars! More

by movinginfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner, Jennifer Perez , BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez

Report | Print
Dec 19, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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