Daniel Ricciardi
Daniel Ricciardi at Chapman Nissan

Daniel Ricciardi | Page 6

Service Lane Manager

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Daniel Ricciardi

July 30, 2025

Dealership Rating
Employee Rating

Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. More

by Ujjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Jul 31, 2025

Chapman Nissan responded

Thank you for sharing your experience! We’re happy to hear you received timely service and appreciated the clear updates. It’s great to know you enjoyed the coffee and the friendly atmosphere with other customers. We look forward to welcoming you back!

July 27, 2025

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Employee Rating

I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, AJ Milone

Jul 31, 2025

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 26, 2025

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The staff is very fast and friendly, as always. I will Definitely will be back. More

by mosley2500
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Recommend Dealer
Yes
Aug 04, 2025

Chapman Nissan responded

Thank you for the kind words! We're glad to hear our staff continues to provide fast and friendly service. We truly appreciate your loyalty and look forward to welcoming you back again soon!

July 22, 2025

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They honored the discount coupon for service and did excellent work in a timely manner More

by reubensavage215
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Jul 31, 2025

Chapman Nissan responded

ul 22, 2025 reubensavage215 They honored the discount coupon for service and did excellent work in a timely manner

July 22, 2025

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Once again I was very pleased with the service dept. . especially the efforts of AJ Malone More

by tjdecarolis
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2025

Chapman Nissan responded

Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Ask ChatGPT

July 20, 2025

Dealership Rating
Employee Rating

Chapman Nissan in the Auto Mall did a great job with the repairs on my car. They kept me informed of everything that needed to be fixed on my car, worked with my car warranty company to get the major repair More

by Cree
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Chapman Nissan responded

Thank you, Cree! We're so glad to hear that our team kept you well-informed, worked closely with your warranty company, and ensured a smooth repair process. We truly appreciate your trust in Chapman Nissan and are happy we could get your vehicle back on the road with care and clarity!

July 20, 2025

Dealership Rating
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They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ More

by Dotsiell
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Recommend Dealer
Yes
Aug 04, 2025

Chapman Nissan responded

Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again

July 19, 2025

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Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help. More

by Adir20450
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Aug 04, 2025

Chapman Nissan responded

Adir20450 Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help.

July 18, 2025

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Employee Rating

We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More

by haiyin
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Recommend Dealer
Yes
Aug 04, 2025

Chapman Nissan responded

Thank you, Haiyin! We’re glad we could provide a quick response and resolve the issue with the P0301 code promptly. It's great to hear you were pleased with the next-day service. We appreciate your trust and look forward to assisting you again!

July 17, 2025

Dealership Rating
Employee Rating

For the most part this dealership has delivered good service. The wait times and cost of labor are two areas that need attention. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Milone

Jul 18, 2025

Chapman Nissan responded

Thank you for your honest feedback, We’re glad to hear that you've generally received good service from our team. We understand your concerns about wait times and labor costs, and we’ll continue working to improve in those areas. Your input is truly appreciated!

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