Daniel Victory | Page 33

Daniel always goes out of his way to help make sure I'm able to get my vehicles in and out in a timely matter and as always professional able to get my vehicles in and out in a timely matter and as always professional More

by STANGS2 Verified Customer Verified Customer

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After making an appointment 4 days in advance, and even dropping the car off an hour before my appointment time, they still waited an entire day to even look At the car. What's the point of making an appoi dropping the car off an hour before my appointment time, they still waited an entire day to even look At the car. What's the point of making an appointment? If they had looked at the car the day I had my appointment I would've had my car back in time for me to go to work. But a couple hour job took them 2-3 days. The only thing I can praise about my entire experience is the actual mechanic work. I'm just glad my car is back and my problem was fixed, and they even went above and beyond checking my diff fluid for metal particles. However the entire service part was poor. As soon as I pull up to drop off my vehicle the service guy (not the one assigned to my vehicle) told me immediately to give them a 5 star review and I haven't even given them my keys or told him what's wrong with my car. Basically, next time I have a problem with my Ford I'll take the extra 15 minutes on my drive and go to another dealership. I just want to know, what's the point of making an appointment if when I show up at my appointment time my car still has to wait in line as if I was a walk in customer? More

by tcone44 Verified Customer Verified Customer

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Our service advisor, Dan Victory, and the service staff were exceptionally wonderful. They treated us like family. They completed warranty service on our son’s truck in less than two hours! Dan took the ti were exceptionally wonderful. They treated us like family. They completed warranty service on our son’s truck in less than two hours! Dan took the time to explain and answer any questions I had. Thank you so much! More

by The Truong Family Verified Customer Verified Customer

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I have been coming to this service center for years, because of Ryan. He is down to earth. Not a liar, he genuinely cares about people and financial reality facing every day people. John Mancuso because of Ryan. He is down to earth. Not a liar, he genuinely cares about people and financial reality facing every day people. John Mancuso More

by Jmanc64 Verified Customer Verified Customer

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Walker Ford is Ford means that their customers are treated with top service and sales in a comfortable environment with flexibility to buyers needs and expectations during this pandemic treated with top service and sales in a comfortable environment with flexibility to buyers needs and expectations during this pandemic More

by ADKINSON Verified Customer Verified Customer

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Walker Ford has the best Service Advisors and Techs. I only service our Ford Explorer and F-150 at Walker. It is always the best experience. Our 2021 Ford Explorer XLT had it's first service at 5,000 mile only service our Ford Explorer and F-150 at Walker. It is always the best experience. Our 2021 Ford Explorer XLT had it's first service at 5,000 miles and our 2019 F-150 XLT Sport had it's third service at 15,000 miles. More

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Walker Ford is the place to purchase your next car.Jack Walker Ford is the place to purchase your next car. Jack Hall made the experience of the purchase as easy as it gets. It was pleasure to deal with h Walker Ford is the place to purchase your next car. Jack Hall made the experience of the purchase as easy as it gets. It was pleasure to deal with his entire team. More

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Due to inventory/availability, it's unfortunate we couldn't purchase a F150 with Stacy. She was excellent with service. Steve was helpful with service questions but he forgot to call me back to let couldn't purchase a F150 with Stacy. She was excellent with service. Steve was helpful with service questions but he forgot to call me back to let me know my car could be picked up. Dan helped me while Steve was on vacation, all good. I'll use walker for future services. More

by A.INFANTE Verified Customer Verified Customer

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Service was great and service guy was great. Service was fast and affordable. I was taken right at my appointment time with no waiting which was great. fast and affordable. I was taken right at my appointment time with no waiting which was great. More

by HJONES9 Verified Customer Verified Customer

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I came in to get my oil change and tires rotated. Was told and also got a email saying that it would be free for the 1st 3 changes, but it did not show up in the Ford reward points. Dan Victory and servi told and also got a email saying that it would be free for the 1st 3 changes, but it did not show up in the Ford reward points. Dan Victory and service manager were extremely helpful in making sure Ford took care of the bill. Thanks DOUG More

by BOLING.DOUG Verified Customer Verified Customer

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