Daniel Victory | Page 9

Our 2016 F150 was stalling after the service advanctrac warning came on. Happened numerous times. They kept it for a week and couldn’t find the problem. It’s happened twice since then so now we just tu warning came on. Happened numerous times. They kept it for a week and couldn’t find the problem. It’s happened twice since then so now we just turn the advanctrac off. Not a great situation. From looking online it’s not an uncommon problem. Seems like Ford would be able to figure this out. Our service rep, Dan, was great. He always is. But I feel Ford needs to address this dangerous situation. Losing throttle control on busy roads could be fatal. More

by BEACHK13 Verified Customer Verified Customer

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Service writer was knowledgeable and efficient He remembered my window not working the last time my Mustang was in for service remembered my window not working the last time my Mustang was in for service More

by Dolores Verified Customer Verified Customer

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Great dealership! I have been bringing my Mustang to them since I moved to Dunedin since a moved here in 2017. I’ve built up a great rapport with the Service departme I have been bringing my Mustang to them since I moved to Dunedin since a moved here in 2017. I’ve built up a great rapport with the Service department and that being the case I just ordered a new Mustang from Shawna in Sales. More

by LSG1 Verified Customer Verified Customer

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Seem to do good work and friendly. But needs better follow up. Still waiting for call about a part that should have arrived at least week ago. But needs better follow up. Still waiting for call about a part that should have arrived at least week ago. More

by DARINWALK Verified Customer Verified Customer

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Could not find part in any parts store. could not even find part # Your service department had the part next day could not even find part # Your service department had the part next day More

by rjaramillo6963 Verified Customer Verified Customer

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I bought my Ford Fusion from Walker Ford and have used them for all of my service needs, including routine maintenance, warranty work and recalls. My service advisers. have treated me very well and the s them for all of my service needs, including routine maintenance, warranty work and recalls. My service advisers. have treated me very well and the service work has been outstanding. More

by ALARSON0 Verified Customer Verified Customer

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Fast friendly service the person who was assigned to the care of my automobile was informative care of my automobile was informative More

by KD41802 Verified Customer Verified Customer

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All went well and quickly,service writer did great,however I had my tires overinflated,I think the tech should have caught that.I got oil change and tire rotation done I’m thinking mg the tech s great,however I had my tires overinflated,I think the tech should have caught that.I got oil change and tire rotation done I’m thinking mg the tech should caught that now it was my mistake to overinflate the tires but that’s the reason I take in to ford dealer Other than that it went well Thank you walker ford More

by Rick Verified Customer Verified Customer

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Got my car in for a recall for the door latches in a timely manor. timely manor. More

by greennat444 Verified Customer Verified Customer

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Called the dealer on Thursday, March 23, because my brakes were grinding. They told me that was considered an emergency repair and to bring my truck in. I dropped it off Thursday evening. I called Frid brakes were grinding. They told me that was considered an emergency repair and to bring my truck in. I dropped it off Thursday evening. I called Friday afternoon and asked for an update, they informed me I needed pads, rotors, and a caliper on the front right passenger side and only pads on the driver front. They then told me they had to order the rotors and calipers and didn’t have a date as to when the parts would be in. It was the following Wednesday before I heard anything and the only reason I spoke to anyone was because I reached out. As of Wednesday no parts had come in. I reached out again Thursday to get an update. The parts came in that evening and I was told my truck would be worked on the following morning Friday March 31. I asked to please get a phone call when everything was getting started. I never received a phone call regarding that. I did get a phone call saying they could put the bolt back on my heat shield that was loose for $300. I opted out as that was an outrageous price. Hours later I called and they told me my truck was done. They never had to replace the caliper which was the hold up all along. They never looked at my truck to see what the real issue was until the parts had come in. Wasting a lot of my time. I have my own business and rely on my truck to get me and my equipment to my jobs. I didn’t have my vehicle for over a week costing me a lot of money on top of the hefty repair charge. This was inconvenient and unprofessional. I was the one who was always reaching out and barely getting any answers. I will not be taking my truck here anymore. More

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