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Daniel Wood
Daniel Wood | Page 5
Service Drive Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
76 Reviews
76 Reviews
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76 Reviews of Daniel Wood
October 24, 2024
The customer service is lacking in professionalism and fails to demonstrate genuine care, often making customers feel like an inconvenience. fails to demonstrate genuine care, often making customers feel like an inconvenience. More
by tiffanyritchie24
Verified CustomerOther Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
October 21, 2024
Customer service is responsive, le dealership is clean ,waiting area and bathroom.The job is great . ,waiting area and bathroom.The job is great . More
by NOELLANZAOUMOMBO
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
October 09, 2024
My husband had a horrible experience with Daniel. The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours (appointment scheduled for oil change) and an inconsiderate exchange with Daniel while inquiring about his vehicle. I always deal with Bobby for my service needs and I have never had issues with Bobby’s customer service. Even after suggesting that he start dealing with Bobby, my husband refuses to give Cadillac business due to this experience. More
by ASHERELLE2.1
Other Employees Tagged: Kevin Sonnier, Vennie Trevino
October 04, 2024
Easy to get to bobby the best everything was nice and clean all professional to clean all professional to More
by YANTZROBERT
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
September 28, 2024
Daniel and Big Star Cadillac were very helpful with my service issues. Daniel was prompt on answering my questions and returning my calls service issues. Daniel was prompt on answering my questions and returning my calls More
by KATHYZ1962
Other Employees Tagged: Mike Pierce, Isaiah Rodarte
September 28, 2024
Daniel is fantastic and did a great job of keeping me up to date on the service. to date on the service. More
by ROBERTSMP
Other Employees Tagged: Ainsley Roark
September 02, 2024
First I have said enough about these people NOT IMPRESSED OR EVEN INTERESTED ABOUT DOING BUSINESS WITH THEM AGAIN! about keeping customers informed about service on their car, good luck. I just want to forge OR EVEN INTERESTED ABOUT DOING BUSINESS WITH THEM AGAIN! about keeping customers informed about service on their car, good luck. I just want to forget about them and move on. about GM PRODUCT, NEVER AGAIN. More
by tundra2015
Other Employees Tagged: Isaiah Rodarte
August 31, 2024
Efficient and very helpful! Didn’t realize I needed new windshield washer blades! Thanks for the blades and putting them on!! Didn’t realize I needed new windshield washer blades! Thanks for the blades and putting them on!! More
by sherrypoole010
Other Employees Tagged: Albert Ramirez
August 20, 2024
Bobby has been my service rep since I started driving Cadillac which is now been 10 yrs. He has always been top notch, courteous and made my experience pleasant Cadillac which is now been 10 yrs. He has always been top notch, courteous and made my experience pleasant More
by WENDYMALLOW
Other Employees Tagged: Bobby Miller, Isaiah Rodarte
August 15, 2024
Customer Friendly. Professional and prompt customer service. It was a pleasure working with the staff. Professional and prompt customer service. It was a pleasure working with the staff. More
by GEORGE-KNIGHT
Other Employees Tagged: Bobby Miller, Albert Ramirez
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