Daniel Wood | Page 6
Service Drive Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
76 Reviews
Write a Review76 Reviews of Daniel Wood
August 14, 2024
Outstanding service crew and kept me informed of things ongoing with my car while they had it. Wasn't there very long for the oil change and wash! Keep up the good work!!!! ongoing with my car while they had it. Wasn't there very long for the oil change and wash! Keep up the good work!!!! More
Other Employees Tagged: Isaiah Rodarte
August 10, 2024
Great service Communication and response was bar none! ! Jose is awesome and went above and beyond during the entire process ! Jose is awesome and went above and beyond during the entire process More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
August 01, 2024
Excellent professional service. Thank you for your service with a smile. Great attention to details and customer concerns. Thank you for your service with a smile. Great attention to details and customer concerns. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez
July 27, 2024
The team was very helpful. Communication was good. Provided me with a loaner. I will return to them for next car purchase or maintenance done to my vehicle. Communication was good. Provided me with a loaner. I will return to them for next car purchase or maintenance done to my vehicle. More
Other Employees Tagged: Lee Velazquez
July 01, 2024
Everything was grate service as well I will be back soon thank you guys for all the services 😀 thank you guys for all the services 😀 More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez , zzBritney zzNorman
June 28, 2024
This is the best dealership I have ever done business with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. No Pressure. They were problem solvers... helping me replace my old car with a new one. I would rank their service department a 10! They always put me in a loaner car which is a big plus. And they explain what needs to be fixed, and why it's important, and they do the repair right the first time, at the right price. I have found my dealership for life. More
Other Employees Tagged: Mike Pierce, Phillip Connor, Iriam Diaz, Kevin Sonnier, Ainsley Roark, Vennie Trevino
June 20, 2024
Isaiah is so sweet. He keeps me up to date on all repairs. His manager is extremely nice as well. I won’t take my car anywhere else to be serviced again. They have a cus He keeps me up to date on all repairs. His manager is extremely nice as well. I won’t take my car anywhere else to be serviced again. They have a customer for life. More
Other Employees Tagged: Isaiah
June 20, 2024
The dealership is the best place for maintenance on new vehicle.As they are in a temporary building awaiting completion of a new facility .What is notable about this dealership is the sales staff is basic vehicle.As they are in a temporary building awaiting completion of a new facility .What is notable about this dealership is the sales staff is basically not friendly.While waiting on my vehicle , we are in a mixed waiting room of service and sales.Almost every salesman is visible in the temporary building. Nobody appears to greet you with a smile or any attention while walking through past the customer, regardless of why they are there.Service staff was attentive except of one female service advisor who was a bit short with me when I asked her if my vehicle was ready.My advisor was not there right then and she acted like she didn’t want to be bothered.My advisor returned our vehicle to us with a pleasant attitude. More
May 29, 2024
Mark made me feel welcome and helped me chose a car that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! More
Other Employees Tagged: Mark Mauricio, Mike Pierce , zzJune zzBarron

