Daniel Wood
Daniel Wood at Big Star Cadillac

Daniel Wood | Page 6

Service Drive Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Daniel Wood

August 01, 2024

Dealership Rating
Employee Rating

Excellent professional service. Thank you for your service with a smile. Great attention to details and customer concerns. More

by fchawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 27, 2024

Dealership Rating
Employee Rating

The team was very helpful. Communication was good. Provided me with a loaner. I will return to them for next car purchase or maintenance done to my vehicle. More

by BERRYHUNTER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Velazquez

Jul 29, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 01, 2024

Dealership Rating
Employee Rating

Everything was grate service as well I will be back soon thank you guys for all the services 😀 More

by MTZ.TRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 28, 2024

Dealership Rating
Employee Rating

This is the best dealership I have ever done business with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. More

by JORDANPINCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

June 20, 2024

Dealership Rating
Employee Rating

Isaiah is so sweet. He keeps me up to date on all repairs. His manager is extremely nice as well. I won’t take my car anywhere else to be serviced again. They have a cus More

by KMAY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah

Jun 21, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

June 20, 2024

Dealership Rating
Employee Rating

The dealership is the best place for maintenance on new vehicle.As they are in a temporary building awaiting completion of a new facility .What is notable about this dealership is the sales staff is basic More

by EAARMSTRONG2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

May 29, 2024

Dealership Rating
Employee Rating

Mark made me feel welcome and helped me chose a car that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! More

by Nicholas199806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Mike Pierce , zzJune zzBarron

May 29, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 22, 2024

Dealership Rating
Employee Rating

I purchased 2024 escalade, the bumper pushed out on the left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence jo More

by BILLDUONG1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 08, 2024

Dealership Rating
Employee Rating

Big Thanks to Big Star and Bobby Miller. My car was in need of a must be repaired now situation and Bobby took care it as quickly as he could. The techs provide pics to assure me of the repa More

by lisaallnutt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

May 08, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 05, 2024

Dealership Rating
Employee Rating

This was my best experience yet. Our service advisor was amazing and went above and beyond! More

by KTBUPTON4ACES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

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