Danielle Starkey

There after purchase service is excellent. However the last two times I came I was a little disappointed. I had the car in on August 17th for the 40,000 mile maintenance. And I was told all wa However the last two times I came I was a little disappointed. I had the car in on August 17th for the 40,000 mile maintenance. And I was told all was well except my state inspection was expired & there were few things I had to take care of. So I brought it back on 8/27 for the state inspection and then they told me the car passed inspection fine however it needs a fuel injector cleaning procedure and another maintenance procedure totaling around $500. I feel that's what they should have told me when I was there on the 17th because I'm sure nothing changed in one week. When you come in for Hyundai scheduled 40,000 mi maintenance checkup they should be letting you know what needs to be done for maintenance more than what's needed for state inspection. Other than that I was very pleased with their service on my other two cars that I've had for over 10 years. The service person I raided in this survey was not the one that took care of me on the 17th or 27th. I don't remember their name. However the person I rated has always been top notch. More

by PEMAN83 Verified Customer Verified Customer

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Yaw always do a wonderful job on my car I love southern team auto service team auto service More

by Lechelle wright Verified Customer Verified Customer

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The inspections and diagnostic advice the service people give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. More

by ANDREWSB323 Verified Customer Verified Customer

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Danielle very efficient long waiting time for service. Took over2 hours to get vehicle serviced. Took over2 hours to get vehicle serviced. More

by jan.brotherton Verified Customer Verified Customer

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Wailing the manager was very helpful people that took my information Sam was very helpful Melissa was very helpful very pleased with the total outcome information Sam was very helpful Melissa was very helpful very pleased with the total outcome More

by LHB28 Verified Customer Verified Customer

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Very easy service visit. Everything needed was explained and the work was completed quickly. We were very satisfied with the experience. Everything needed was explained and the work was completed quickly. We were very satisfied with the experience. More

by JOHN.LEE.ELLISON Verified Customer Verified Customer

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They are on it from the minute you pull in. The place is well run Danielle was so helpful gave me upfront projected cost and where car was at care wise etc. I was very pleased my first experien The place is well run Danielle was so helpful gave me upfront projected cost and where car was at care wise etc. I was very pleased my first experience with yall and newly moved from PA. More

by Jdledyard Verified Customer Verified Customer

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The service employees are professional and friendly. I never have negative experiences when bringing my car in for service. I never have negative experiences when bringing my car in for service. More

by TMAY3 Verified Customer Verified Customer

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I wrote a letter to the executive office for Hyundai you can read it, she is terrible! can read it, she is terrible! More

by BPGRIMES22 Verified Customer Verified Customer

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I have received excellent service since purchasing my 2019 Hyunadi Santa Fe from Southern Team Auto Mall. The staff is Courteous Knowledgeable and Efficient. My rating would be a 10 out of 10! 2019 Hyunadi Santa Fe from Southern Team Auto Mall. The staff is Courteous Knowledgeable and Efficient. My rating would be a 10 out of 10! More

by Gypsylee1957 Verified Customer Verified Customer

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