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Danielle Starkey
Danielle Starkey
Hyundai Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
533 Reviews
Dealership Experience
5 yrs, 8 mos
Industry Experience
10 yrs, 2 mos
Languages Spoken
English
533 Reviews
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533 Reviews of Danielle Starkey
August 26, 2025
We were traveling and our Tucson broke down. Once towed from one hour away to Southern, Danielle took charge and helped us get checked in and referred us to a rental place close by. She also ke Once towed from one hour away to Southern, Danielle took charge and helped us get checked in and referred us to a rental place close by. She also kept in contact with us as to what was happening with our car. She even may sure that we would have it checked within 1,000 miles. She put our minds at ease. The mechanics did a great job and it was done in a timely manner. Thanks again!!! More
by martythelma
Verified Customer
August 24, 2025
Danielle is clearly the best! She makes sure that I understand what needs to be done to my vehicle and answers ally my questions. She does not pressure, but rather takes the time She makes sure that I understand what needs to be done to my vehicle and answers ally my questions. She does not pressure, but rather takes the time to explain what types of services should be completed on my vehicle. The process is smooth and there are no surprises. More
by mpollard1797
August 22, 2025
Nissan has the best service team! Everyone is always very professional and knowledgeable. Always a great experience! Everyone is always very professional and knowledgeable. Always a great experience! More
by megan.byrd
Other Employees Tagged: Mike White, Mike Adams (Hyundai), Maria Durham, Alyse Allen, Megan Gartmann
August 21, 2025
The Nissan team is the best! They are always friendly and professional. Easy process. Honest about work that needs to be or not be done! Highly recommend! They are always friendly and professional. Easy process. Honest about work that needs to be or not be done! Highly recommend! More
by megan.byrd
Other Employees Tagged: Mike White, Mike Adams (Hyundai), Maria Durham, Melissa Sigmon- SUBARU, Alyse Allen, Megan Gartmann
August 20, 2025
I've sold vehicles, taught computer and managed a manufacturing plant and I know when a feature is on my vehicle and isn't working. Ms. Starkey not is not only constantly condescending but she told m manufacturing plant and I know when a feature is on my vehicle and isn't working. Ms. Starkey not is not only constantly condescending but she told me I didn't have a feature that I brought the vehicle in for. And then guess what after having it checked out, it started working again. I'm still mad. If I could switch service depts I would. More
by HMARTHA2
Other Employees Tagged: Mark Baker, Mike Adams (Hyundai), Alyse Allen
August 17, 2025
The Nissan Associates are Professional, Well Trained, and Caring! They are the Best! They know my face & my cars and always welcome me upon my arrival for appointments!! Caring! They are the Best! They know my face & my cars and always welcome me upon my arrival for appointments!! More
by JCJOHNSON71
Other Employees Tagged: Mike White, Maria Durham, Megan Gartmann
August 14, 2025
I had a combustion done on my car and had to bring it back 3 time for a 1000 mile check. The first two times it was less than a quart. The last time they said it was a quart low and said that I needed an back 3 time for a 1000 mile check. The first two times it was less than a quart. The last time they said it was a quart low and said that I needed an oil change and I would need to pay for it. Why should I have to pay for the oil change when my car is burning oil when they told me that they fixed the issue. Not very happy. More
by Naynay
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