Dealer Reviews
Cars for Sale
Dealer Log In
Danielle Starkey
Danielle Starkey | Page 76
Hyundai Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
794 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
11 yrs, 4 mos
Languages Spoken
English
794 Reviews
Write a Review
794 Reviews of Danielle Starkey
June 07, 2023
Maria was very nice. She gave me very helpful information pertaining to me having to purchase tires. You guys are always on time and get the job done in a quick and timel She gave me very helpful information pertaining to me having to purchase tires. You guys are always on time and get the job done in a quick and timely manner. More
by JAMIKS814
Verified CustomerOther Employees Tagged: Maria Durham
May 31, 2023
Nissan is exceptional. The staff is a hit or miss sometimes, but they generally are knowledgeable. Mike Adam's was the best advisor that I had seen. Mike White right aft The staff is a hit or miss sometimes, but they generally are knowledgeable. Mike Adam's was the best advisor that I had seen. Mike White right after that. For anyone else, customer service is important even if it is frie day banter about the weather. More
by MRC2722
Other Employees Tagged: Mike White, Maria Durham , Mike Adams (Hyundai)
May 26, 2023
We've bought several cars from Southern. Other than the high processing fee, we've been nothing but pleased and satisfied. Other than the high processing fee, we've been nothing but pleased and satisfied. More
by DRLAWSON52
Other Employees Tagged: Horatio Doregos, Mike White, Maria Durham, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru), Harold Woody
May 25, 2023
The service center always keeps me informed about what's going on with my Kona going on with my Kona More
by BLKPIR8
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Troy Brickner , Mike Adams (Hyundai), Harold Woody
May 23, 2023
I really liked this dealership's service department when Grayson used to be my service advisor. After he left, I have worked with Mike Adams and there's another woman advisor/manager there that I have talke Grayson used to be my service advisor. After he left, I have worked with Mike Adams and there's another woman advisor/manager there that I have talked with a couple of times. The dealership does fine work when it comes to my vehicle; however, the scheduling team isn't friendly (they always seem annoyed when I call), Mike is difficult to reach and doesn't follow through, and the woman (I think her name is Danielle) who has been running the service department (not the cashier - she was friendly) when I drop off or pick up my car has a really weird attitude. She seems bothered by questions, especially if I ask how much something is or when I ask her to apply a service coupon. It would be nice if you could call and speak to a service advisor on the phone instead of having to leave multiple messages and waiting days to get a call back. I've never experienced that kind of service at other Hyundai dealers in the past. There's definitely room for improvement on the customer service side in the service department. The guy who worked in the parts department was really nice and helpful though! Oh, and one more thing, it would be nice if you already had my car washed when I arrive to pick it up. Grayson always had my car washed and ready, but the last 2 times I've brought my car for service, I've had to wait while they go and take my car to get washed. That's annoying. More
by BLUESKYANDSUN
Other Employees Tagged: Mike Adams (Hyundai)
May 19, 2023
I was taken advantage of, and the make me pay for things I didn't need I didn't need More
by mrmrsprophete2
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Troy Brickner , Mike Adams (Subaru), Harold Woody
May 19, 2023
The agent (Danielle) was wonderful. The waiting area was comfortable, and the service was done expertly and efficiently. A suggestion: making soft drinks and snacks available in the wa The waiting area was comfortable, and the service was done expertly and efficiently. A suggestion: making soft drinks and snacks available in the waiting room would make the experience even better. More
by A.EPHRATH
May 17, 2023
The staff is knowledgable and they keep you informed on the status of your vehicle. They let you know of any other services your vehicle may need without the feeling of being pressured. I felt they were th the status of your vehicle. They let you know of any other services your vehicle may need without the feeling of being pressured. I felt they were thorough in servicing my vehicle and I was satisfied with the whole experience. More
by Monarn10
Dealership Inventory (671 Vehicles)
