97 Reviews
Write a Review97 Reviews of Danilo Urena
December 22, 2018
Awesome Car Buying Experience This dealership was the bomb. From the moment I walked in, I was greeted by a professional sales person,Andrew, who never forced me, but educated me This dealership was the bomb. From the moment I walked in, I was greeted by a professional sales person,Andrew, who never forced me, but educated me on the virtues of buying a Kia. He listened to me intently, and what we would want, and then showed us the respective cars. We went for a test drive, and Andrew was very knowledgeable about the inner workings of the car, and the features. He never pressured us to buy anything, He was always there to educate us and to offer good advice. I brought my wife back, and she test drove the car, and fell in love!! Best Car buying experience ever. And with the warrantees and service department, I’m sure this is going to be a fantastic hopefully long-term experience. Many thanks to Andrew and his professionalism and he is a compassionate salesman. Once we made the deal, the rest of the crew was just as professional, and helped us get our insurance coverage, license plate, and financing all in place. Would highly recommend this dealership to any person seeking to purchase a Kia. Five stars no doubt about it. More
Other Employees Tagged: Yair Bitton, Andrew Jimenez
November 30, 2018
Awesome I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecatio I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecations to get me in a car that was affordable and Be a happy car owner. He was a great salesman and everybody else who was involved to help finalize my deal Alex my insurance specialist Sean my financial specialist was great . I thank him a lot and the manager was a great come in as well they took an experience to another level and I can’t thank them enough . Very happy and satisfied with the car I have . More
Other Employees Tagged: Yair Bitton, Sean Emanuel, Achille Gerve
November 05, 2018
Not sure if it was a smart to lease of a Kia Not so happy with the car, comparing it with Hyundai. There is a big difference in quality, and not much difference in price.. my husband was thinking Not so happy with the car, comparing it with Hyundai. There is a big difference in quality, and not much difference in price.. my husband was thinking trading his Hyunday for a Kia and changed his mind. More
Other Employees Tagged: Not remember their names but the team who helped me was very good
October 15, 2018
Outstanding and Timely Process Danilo, our salesman, respected our time and had us in and out in two hours. The entire process was seamless and efficient. Everyone at the dealership Danilo, our salesman, respected our time and had us in and out in two hours. The entire process was seamless and efficient. Everyone at the dealership was professional and friendly. I look forward to using their service department. More
Other Employees Tagged: Sean Emanuel , Robin
October 12, 2018
They Promise and Don't Deliver Bought a 2015 Nissan Altima they Said they would Put 4 Tires, Alignment and Balance. First they didn't order the tires I had to go personally to the d Bought a 2015 Nissan Altima they Said they would Put 4 Tires, Alignment and Balance. First they didn't order the tires I had to go personally to the dealer so they can order it. When I took the car for service and they didn't want to align the car even I had a Text from the Sales person Danilo I called the Sales Manager Sebastian Uribe and he was very rude he told me that if Danilo told me that I should tell him to pay for it than he hung up the Telephone. I got an email from the General Manager 2 weeks ago and he was going to get back to me! I'm still waiting!! They will say anything just to sell you a car !!! They are a fraud I would never purchase or service a car with them!! More
Other Employees Tagged: Sebastian Uribe
September 21, 2018
excellent service amazing job by Danilo and Yair!!!... Also Sean was very prompt in his service Thanks you all guys lookin forward to see you when the lease is od amazing job by Danilo and Yair!!!... Also Sean was very prompt in his service Thanks you all guys lookin forward to see you when the lease is odne More
Other Employees Tagged: Yair Bitton, Sean Emanuel
September 18, 2018
Amazing people! Thanks for helping me with everything!! Carlos Bentancourt he is the BEST ! I feel like very comfy with all the staf , thanks a lot KIA Thanks for helping me with everything!! Carlos Bentancourt he is the BEST ! I feel like very comfy with all the staf , thanks a lot KIA More
Other Employees Tagged: Carlos Betancourt
August 10, 2018
New car I came into turn in a lease and look for a new car I had dumb chosen the Kia Nero or the Kia Soul I had already test drove the Kia Nero’s and the ge I came into turn in a lease and look for a new car I had dumb chosen the Kia Nero or the Kia Soul I had already test drove the Kia Nero’s and the gentleman who helped me was great I test drove the Kia soul 2019 and I saw that it had almost all the features that the Kia Nero had except they didn’t have the wireless charging other than that I’m very happy with my car it’s got every bells and whistle’s that I could possibly ask for an a lot lower price and go get it More
Other Employees Tagged: Yair Bitton
July 17, 2018
A pleasant experience very professional Very professional and made us feel welcomed and comfortable The car was very nice and clean. We were very happy with product and will definitely re Very professional and made us feel welcomed and comfortable The car was very nice and clean. We were very happy with product and will definitely recommend your dealership. More
Other Employees Tagged: Sebastian Uribe
July 16, 2018
Poor customer service bad quality cars It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a str It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a string smell from the AC vent system to vibration on the front train; the service department on every single ocasión blame it on something that have to do nothing with the warranty and refuse to repair without a charge. Honestly, I never had any problem with my last vehicle that was a Toyota More
Other Employees Tagged: Abby Rosenthal, The whole service department sucks