Darius Golden | Page 7

The service received was great. The person who checked us in was friendly and kept us informed. But your Sales Department is something to be desired. While waiting for our tru The person who checked us in was friendly and kept us informed. But your Sales Department is something to be desired. While waiting for our truck to be serviced we looked at the only vehicle on the floor. Our intention soon is to trade in our Ridgeline. Not one person on the sales floor approached us so we went outside and looked at vehicles. And there again noone approached us to help us. We then sat and waited for service to be done. When we received the bill we were directed to a person, who directed us to another person, who directed us to the receptionist. She was very pleasant and apologized for the confusion. My husband mentioned about no sales help and she said she noticed we were ignored. I told her we would have liked information on a vehicle but were not going to beg a salesman for help. I told the receptionist to mention this to her supervisor. We drove across town to have service done cause we originally bought our vehicle there and most of our setvice has been done there in the past. Wilde has just lost a customer. We will not be back. Nancy Towne More

by NGTOWNE Verified Customer Verified Customer

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Darius was awesome! He helped my son with his car and took the time to make him comfortable. Darius was genuinely concerned and professional during the entire experience He helped my son with his car and took the time to make him comfortable. Darius was genuinely concerned and professional during the entire experience. Darius is an exemplary example of a true customer service representative. He went above and beyond what was expected and exceeded what was necessary to ensure we had a positive experience. I have been a long time Wilde customer and this encounter reinforced what I have always known. The experience with Darius made my son a believer in Wilde too. After he left, my son called me and said I know why you go to Wilde. Darius was awesome! Thank you Darius and keep up the outstanding work! More

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I took my car for a diagnostic and was pleasantly surprised at how knowledgeable and great the service adviser (Darius Golden) was. surprised at how knowledgeable and great the service adviser (Darius Golden) was. More

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Talk to Coley! That's my advice. I got a flat tire w/o a spare and was stranded for the 1st time ever. I called Wilde East and she saved the day. Coley made my appointment for me, but somehow she knew the t spare and was stranded for the 1st time ever. I called Wilde East and she saved the day. Coley made my appointment for me, but somehow she knew the tow truck would be late, so she made my appointment for the next morning. We talked on the phone a couple times about the status of my car. Coley is amazing, and Wilde East treats you like family! More

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If it weren’t for Scott Jensen, I would have gone elsewhere to purchase a Car let alone a Honda. Thorough, patient, follow-up, communicative, and CARING, + he knows the product! elsewhere to purchase a Car let alone a Honda. Thorough, patient, follow-up, communicative, and CARING, + he knows the product! More

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I bought a used Odyssey from Leo, and I couldn’t be happier! I had a non-drivable trade that was currently at another dealership that wouldn’t allow Wilde to come onsite to appraise it for trade value happier! I had a non-drivable trade that was currently at another dealership that wouldn’t allow Wilde to come onsite to appraise it for trade value, and Leo was able to get a very fair trade offer regardless. I noticed the heat wasn’t working within an hour of delivery and the service department got me in with no charge, with a free loaner within a couple of days, problem solved! Leo was fantastic, the whole experience was amazing and I will certainly be back, for both service and future purchases! More

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Everyone here is wonderful to work with! We would recommend family and friends to buy from here. recommend family and friends to buy from here. More

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I highly recommend Darius in the service department, He was very helpful and answered all my questions in a manner that was polite, professional, and kind, While I typically dread service department visits was very helpful and answered all my questions in a manner that was polite, professional, and kind, While I typically dread service department visits. Darius made this one such a positive experience, I look forward to returning to Wilde Honda in the future. More

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Absolutely a great experience in every way: car buying, repairs, general maintenance, they're simply amazing and get the job done right the first time. repairs, general maintenance, they're simply amazing and get the job done right the first time. More

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I felt very comfortable throughout my whole experience which was invaluable as a first time buyer! Thank you! which was invaluable as a first time buyer! Thank you! More

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