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Darrel Montgomery

Overview Reviews (66) Inventory (50)

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Darrel Montgomery

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Darrel Montgomery | Page 3

GMC Specialist

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0

66 Reviews

Overview Reviews (66) Inventory (50)

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

5.0

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Darrel Montgomery

March 19, 2021

Dealership Rating

Employee Rating

The team was great ! Made me feel at home the entire time, we have been coming to regal for 13 years now ! Thank you so much ! time, we have been coming to regal for 13 years now ! Thank you so much ! More

by destinynecolee

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pedro Jenner , Michael Hughes

Helpful 0

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Mar 22, 2021 -

Regal GMC responded

Thanks for choosing Regal!

March 16, 2021

Dealership Rating

Employee Rating

Austin was just great he met us just as we turned into the lot. He showed us the two vehicles that we had preselected. Then the buying process was great and quickly also the lot. He showed us the two vehicles that we had preselected. Then the buying process was great and quickly also More

by hardy_mark

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Austin Carrigan , Michael Hughes, Jonathan Martinez

Helpful 0

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Mar 17, 2021 -

Regal GMC responded

Congratulations on your new vehicle Mark!

Mar 17, 2021 -

hardy_mark responded

Thank You loving our ACADIA

March 10, 2021

Dealership Rating

Employee Rating

ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say deal and I love my carI would recommend your service to everyoneI don’t have anything more to say More

by CARDMONE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Pedro Jenner, Cris Aviso, Austin Carrigan, Sal Campisi Jr., Sonny Glover , Michael Hughes, Alex Rosario, Stephen Sellers

Helpful 0

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Mar 11, 2021 -

Regal GMC responded

Thank you & congrats on your new vehicle

December 31, 2020

Dealership Rating

Employee Rating

Dishonest when selling you a vehicle from start to finish the customer knows nothing until after he has signed all the documents that he has gotten screwed. the customer knows nothing until after he has signed all the documents that he has gotten screwed. More

by wll.frzr

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Pedro Jenner , Michael Hughes

Helpful 0

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Jan 05, 2021 -

Regal GMC responded

We are sorry to hear you feel like you are conned, we have a very transparent process with presenting breakdowns and payments up front. If you would like to schedule a time to go back over your paperwork we would be happy to schedule that. Please contact Customer Service Manager, Alaina Southern, at 863-333-4633

Jan 05, 2021 -

Regal GMC responded

Willie, After reviewing all of your signed paperwork, it appears you were provided with all of this information. Even a separate paper GM requires you sign showing just your employee discount. It is a very transparent process and my offer still remains if you would like to sit down and go back over the numbers! Alaina Southern Regal Lakeland

Jan 05, 2021 -

wll.frzr responded

I asked over and over again to see the installment contract where it showed me all the numbers and where I was given employee pricing and was told because I had a credit freeze and when I unlock credit freeze on Monday I never received a copy everything was signed in advance and I would take possession of the vehicle upon seeing the numbers none of this was honored i could have saved myself lots of money and at least 100 dollars a month on payments conned and dishonest no other way to say it the numbers don't lie.

Jan 05, 2021 -

wll.frzr responded

You can spin it anyway you want my account and a sales associate and myself looked closely at all the documents and we all agreed that i was lied to and misled and I will never do any more business with regal automotive ever again I have to live with this crooked deal because the paperwork has been signed and I will tell all of my business associates and friends to never do any business with Regal Automotive because they use deception and dishonest practices to sell vehicles.

December 17, 2020

Dealership Rating

Employee Rating

Very good happy with everything . I’m not a wordy Very good happy with everything . I’m not a wordy person. I liked the sales and service folks. Satisfied with everything. I plan to continue service Very good happy with everything . I’m not a wordy person. I liked the sales and service folks. Satisfied with everything. I plan to continue service More

by BISONS_2@hotmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pedro Jenner, Cris Aviso , Michael Hughes, Alex Rosario

Helpful 0

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Dec 21, 2020 -

Regal GMC responded

Thanks! See you next time

December 09, 2020

Dealership Rating

Employee Rating

It was a very enjoyable experience from the first call until we picked up the 2021 Yukon Denali! All three individuals, Mike, Darrell and Freddy are outstanding at their respective positions. I would high until we picked up the 2021 Yukon Denali! All three individuals, Mike, Darrell and Freddy are outstanding at their respective positions. I would highly recommend Regal. More

by WILSONSTUKA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Hughes

Helpful 0

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Dec 10, 2020 -

Regal GMC responded

Congratulations on your new '21 Yukon Denali!

November 21, 2020

Dealership Rating

Employee Rating

This review needs to be twenty five words long. This review needs to be twenty five words long. This review needs to be twenty five review needs to be twenty five words long. This review needs to be twenty five More

by DAN@CDNPARTNERS.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Hughes

Helpful 0

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Nov 30, 2020 -

Regal GMC responded

Thank you for the 5-star rating Dan!

November 11, 2020

Dealership Rating

Employee Rating

Very professional, knowledgeable, friendly Staff and Very professional, knowledgeable, friendly Staff and know all about the vehicle I purchased I will go back again and recommend this dealer to all my Very professional, knowledgeable, friendly Staff and know all about the vehicle I purchased I will go back again and recommend this dealer to all my friends and family More

by JEFFC559

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pedro Jenner , Michael Hughes, Alex Rosario

Helpful 0

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Nov 19, 2020 -

Regal GMC responded

Thanks we appreciate that, we are here if you have any questions pop up!

November 07, 2020

Dealership Rating

Employee Rating

Service advisors are very kind and helpful. I like the service that is done to my vehicle. I really like the multipoint inspection at no extra charge. All in all, Great dealership Great folks. service that is done to my vehicle. I really like the multipoint inspection at no extra charge. All in all, Great dealership Great folks. More

by cfilion88

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Hughes, Alex Rosario

Helpful 0

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Nov 19, 2020 -

Regal GMC responded

Thanks - we really appreciate that

October 12, 2020

Dealership Rating

Employee Rating

I have bought GMC trucks through Regal and the last one has been NOTHING but problems. I can't say that I will purchase from them again. has been NOTHING but problems. I can't say that I will purchase from them again. More

by POLLYANNA1266

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Alex Rosario

Helpful 0

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