"Excellent customer service"
Very friendly staff. Good prices. Didn't take long to purchase our new truck. Sales help was excellent. Dealership was close to home. Credit manager was very helpful.
Other Employees Tagged:
""Best car buying experience of my lifetime""
My Wife and I searched for a month. We visited over 20 dealerships and scoured the internet. Strangely enough what caught my attention on the internet was the owners fat cartoon head logo. I loved it for some reason. We had our car choices down to 3 vehicles. Two of the vehicles were from competitors other than Nissan. We had been to a few Nissan dealerships near our house and our experiences were exactly how we viewed car buying to be and we didn't like it and left. I talked my wife into taking a 135 mile drive to Elk Grove because online they had a huge selection and numerous choices. My wife would be able to see everything Nissan had to offer in one place and we could scratch them off the list and be done with looking at Nissan as an option. After the long drive and upon entering the facility I was greeted with the most heartfelt and happy greeting as if I was a family member by Darrell Cluck. This was very different from what other dealerships had done. He guided us to Destiny Hubbard who was amazing. This young lady was on the ball answering questions left and right and also brought us numerous cars to test out with never once pressuring us. She truly is a diamond in the rough for whatever she does in life. My wife and I were blown away and decided on buying a Murano. This led us to financing with Vu Huynh. This is the second part of car buying I usually don't like. Vu was just as awesome as Darrell and Destiny. He really topped off this purchase. Darrell came by and thanked us again and wished us well. Matt Bassett introduced himself and said thanks. Destiny went over the car one last time and asked if we needed anything further and sent us on our way. I'd give 3 thumbs up if I had them.
"We love our 2013 Altima so much we bought a 2014 too!"
When we needed to buy another new car we went back see Anthony Glover and Darrell Cluck. Anthony was helpful and truly provided exceptional service during the sales process both times. Darrell worked hard to find us the best financing available for both purchases. These guys were awesome to work with and provided the easiest purchases both times!
Other Employees Tagged:
"From the time we entered the lot the sales staff was so..."
From the time we entered the lot the sales staff was so friendly. Sang in finance explained everything very clearly. He even called the next day to let us know he got us a better rate and lowered our payments by $20.00 a month. Sohella and Darrell in the sales department were so thoughtful and offered us complimentary beverages as we waited to be called into finance. We would defiantly recommend Elk Grove Nissan to our friends and family.