Darrell Fenton
Darrell Fenton at Mercedes-Benz of Silver Spring

Darrell Fenton | Page 6

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Darrell Fenton

June 09, 2020

Dealership Rating
Employee Rating

I want to thank Mr Edward Moore for his professionalisms, his excellent knowledge through out the process of my purchases my Mercedes Benz. Gladys Nixon More

by momma1104
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore , William Rutherford IV

Jun 11, 2020

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 07, 2020

Dealership Rating
Employee Rating

Darrell was my service man, he was very good and nice to me. And Tom was also good, they both call to give me update when my car was at the service. More

by Giftyodurowaa
Recommend Dealer
Yes
Jun 09, 2020

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 26, 2020

Dealership Rating
Employee Rating

Quick and easy service on our VZW Sprinter 3500. With a telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. More

by william.totten
Recommend Dealer
Yes
Feb 28, 2020

Mercedes-Benz of Silver Spring responded

William, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2020

Dealership Rating
Employee Rating

Excellent service and a quick repair. Darryl, my Service Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after More

by gbouyat
Recommend Dealer
Yes

Other Employees Tagged: William Rutherford IV

Feb 03, 2020

Mercedes-Benz of Silver Spring responded

llent service and a quick repair. Darryl, my Service...

Feb 03, 2020

Mercedes-Benz of Silver Spring responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

November 27, 2019

Dealership Rating
Employee Rating

I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of More

by Makc44
Recommend Dealer
Yes
Nov 28, 2019

Mercedes-Benz of Silver Spring responded

Hi Makc44, in order to deliver the best experience possible, we try to set high expectations for ourselves. Thank you so much for your kind review; we are happy to pass along your comments to Darrell Fenton and the team here at Mercedes-Benz of Silver Spring! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

November 25, 2019

Dealership Rating
Employee Rating

Great Experience This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to More

by dovivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Charlie Miller

Dec 03, 2019

Mercedes-Benz of Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dovivian. Thank you so much for such a wonderful review; we are happy to pass along your comments to Charlie Miller and recognize his hard work and dedication! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new car! Have a great day!

November 20, 2019

Dealership Rating
Employee Rating

Great service. Easy in and out . Work done right the first time. Kept me up to date on what needed to be done additionally other than service originally set up for. More

by Connect2 jcp
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Nov 21, 2019

Mercedes-Benz of Silver Spring responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2019

Dealership Rating
Employee Rating

Great service department with knowledgeable employees. They always explain details of the issues and corrections required to get your vehicle back to pristine condition prior to work being authorized. More

by Manigaultd
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala , Christian Gonzalez

Nov 14, 2019

Mercedes-Benz of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

April 26, 2017

Dealership Rating

Excellent Roadside Assistance Darrell from Roadside Assistance was there as he promised. He had the most pleasant and respectful attitude. Since it was a stressful moment for me More

by Patricia Sanders
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Darrell

Jun 20, 2017

Mercedes-Benz of Silver Spring responded

Thanks for the positive feedback Patricia! It was our pleasure servicing your car and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Mercedes-Benz of Silver Spring and Darrell would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

July 20, 2011

Dealership Rating

I accidently omitted these two gentlemen when I did my previous rating. Darryl is the repair manager and Keith is the sales manager. As stated before, my overall experience was second to none. I've pur More

by marydavisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darryl, and Keith.

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