
Darrell Fenton | Page 6
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
60 Reviews
Write a Review60 Reviews of Darrell Fenton
June 09, 2020
I want to thank Mr Edward Moore for his professionalisms, his excellent knowledge through out the process of my purchases my Mercedes Benz. Gladys Nixon his excellent knowledge through out the process of my purchases my Mercedes Benz. Gladys Nixon More
Other Employees Tagged: Edward Moore , William Rutherford IV
February 26, 2020
Quick and easy service on our VZW Sprinter 3500. With a telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. More
January 31, 2020
Excellent service and a quick repair. Darryl, my Service Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after buying the car. More
Other Employees Tagged: William Rutherford IV
November 27, 2019
I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of your department. More
November 25, 2019
Great Experience This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to finish and he provided superior customer service. I would highly recommend him to everyone! More
Other Employees Tagged: Brad Fischer, Charlie Miller
November 20, 2019
Great service. Easy in and out . Work done right the first time. Kept me up to date on what needed to be done additionally other than service originally set up for. first time. Kept me up to date on what needed to be done additionally other than service originally set up for. More
Other Employees Tagged: Tom Rodkey
November 13, 2019
Great service department with knowledgeable employees. They always explain details of the issues and corrections required to get your vehicle back to pristine condition prior to work being authorized. They always explain details of the issues and corrections required to get your vehicle back to pristine condition prior to work being authorized. More
Other Employees Tagged: Elio Ayala , Christian Gonzalez
April 26, 2017
Excellent Roadside Assistance Darrell from Roadside Assistance was there as he promised. He had the most pleasant and respectful attitude. Since it was a stressful moment for me Darrell from Roadside Assistance was there as he promised. He had the most pleasant and respectful attitude. Since it was a stressful moment for me, it was so good to see someone who was very helpful and encouraging about getting me back on the road. He had to make two trips to get me back on the road but he did it timely and with a smile. He is an exceptional employee and we need more people like him in the world. More
Other Employees Tagged: Darrell
July 20, 2011
I accidently omitted these two gentlemen when I did my previous rating. Darryl is the repair manager and Keith is the sales manager. As stated before, my overall experience was second to none. I've pur previous rating. Darryl is the repair manager and Keith is the sales manager. As stated before, my overall experience was second to none. I've purchased five cars in my lifetime and there is only one other dealership, who I can honestly say was a great place to purchase a car. Mercedes Benz of SS cares about their customers. With the economy like it is today, the number one thing we are looking for is a good sales experience coupled with great, excellent, supurb customer service. I feel this was demonstrated by Mercedes Benz of SS. Would I purchase another car there? Absolutely!!! More
Other Employees Tagged: Darryl, and Keith.