Darrell Kennedy | Page 11

In 2015 we purchased our ES350 from Northside and had a very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not match a written offer on our 2015 ES350 sight unseen. Northside inspected the car with very low mileage, relatively new Michelin tires and a recent total brake job. Northside found no issues or problems with the car, but still refused to match the offer. Within 2 days, Northside posted our used car on their website with a 53% markup and it appeared to have sold in less than 2 weeks. We paid full MSRP, took possession and are happy with our 2024 RX350. Our bad judgement was wanting to buy the car within a week before our vacation and not waiting until we returned and shopped around with other dealerships. My whole business career was based on relationships which I valued very highly and matching a written offer would have been good. More

by DanK Verified Customer Verified Customer

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Northside knows how to treat customers right! Everyone we interacted with was polite, professional. Would recommend to anyone. Everyone we interacted with was polite, professional. Would recommend to anyone. More

by rosey2309 Verified Customer Verified Customer

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Very professional, knowledgeable, respectful and fair. Will recommend this dealership to others looking for a car. Will recommend this dealership to others looking for a car. More

by sar4me2 Verified Customer Verified Customer

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I liked that there was no numbers game played at this dealership. The price is the price. No pressure sales. The dealership was clean and quiet. Hunter McRight provided great technology instruction dealership. The price is the price. No pressure sales. The dealership was clean and quiet. Hunter McRight provided great technology instruction More

by cecephus Verified Customer Verified Customer

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My first experience with Ashley and Northside Lexus was excellent: questions were answered, patience while driving, and availability when in need. excellent: questions were answered, patience while driving, and availability when in need. More

by gkhenry Verified Customer Verified Customer

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John Breaux never followed up with me after visiting with him twice. Victoria ended up helping us after I called the dealership and was ready to buy. Victoria was attentive, responsive, followed up with me, him twice. Victoria ended up helping us after I called the dealership and was ready to buy. Victoria was attentive, responsive, followed up with me, and answered my questions at any time. Very smooth deal once I started working with her. More

by hcon25 Verified Customer Verified Customer

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Purchasing our brand new Lexus TX350 was a professional and friendly experience. Austin Marshall was very knowledgeable and courteous throughout the process. We look forward to enjoying the driving experie and friendly experience. Austin Marshall was very knowledgeable and courteous throughout the process. We look forward to enjoying the driving experience of our new Lexus. More

by kwsalter Verified Customer Verified Customer

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Always a pleasure working with this dealership. I traded in my lease early and got a great deal on a new lease. Financing was so quick and painless too! I traded in my lease early and got a great deal on a new lease. Financing was so quick and painless too! More

by LOVELEES2010 Verified Customer Verified Customer

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Great experience without any pressure. The dealership is very clean and inviting. I will definitely return. The dealership is very clean and inviting. I will definitely return. More

by mrk3331 Verified Customer Verified Customer

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Great experience. Erica made the process easy for us and we are very satisfied with the service we received. Erica made the process easy for us and we are very satisfied with the service we received. More

by rikysha.smith Verified Customer Verified Customer

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